---
description: Get detailed information about FileTrail Records Management and how it can help you meet your business needs. Learn more about FileTrail Records Management price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FileTrail Records Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [FileTrail Records Management](/software/115892/filetrail-records-management)

# FileTrail Records Management

Canonical: https://www.capterra.com.sg/software/115892/filetrail-records-management

> FileTrail is reshaping the IG landscape with a modern approach to records management and information governance.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses FileTrail Records Management?

FileTrail Document Management solution offers a file sharing services and eliminates inconsistent information by allowing organizations to implement security controls and policy integration.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: FileTrail

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact FileTrail for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Archiving & Retention
- Collaboration Tools
- Compliance Tracking
- Document Capture
- Document Classification
- Document Storage
- Electronic Signature
- File Sharing
- Full Text Search
- Search/Filter
- Workflow Management

## Integrations (3 total)

- Intapp Integration Service
- Microsoft Teams
- NetDocuments

## Support Options

- Email/Help Desk

## Category

- [Document Management Software](https://www.capterra.com.sg/directory/30063/document-management/software)

## Alternatives

1. [Google Docs](https://www.capterra.com.sg/software/160756/google-docs) — 4.7/5 (28798 reviews)
2. [Google Drive](https://www.capterra.com.sg/software/161425/drive) — 4.8/5 (28427 reviews)
3. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17483 reviews)
4. [OneDrive](https://www.capterra.com.sg/software/161304/onedrive) — 4.5/5 (12623 reviews)
5. [Microsoft Word](https://www.capterra.com.sg/software/1010319/microsoft-word) — 4.7/5 (2783 reviews)

## Reviews

### "The Iconic FileTrail Records Management System" — 4.0/5

> **Stephen** | *13 August 2021* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: -The ability of the system to adopt the companies record classification scheme was quite astonishing, all company departments and sub-units were catered for which enabled proper file indexing archiving.
-Ability to store and track individual customer files with great ease is a big relief for the organization. Retrieval of customer files SLA dropped from 5 days to 5 minutes with the support of the FileTrail Physical Document Management System.
-The system has enabled capabilities to manage retention and disposal of records as per their life cycle, abilities to trigger notifications for records due for disposal is a big plus and a great tool for records management professionals like me.
> 
> **Cons**: -Integration with core banking systems should be made easy with zero risk to customer information.
> 
> \- FileTrail has improved the companies file SLA which in turn has enabled us improve customer experience and maintaining a great brand image.
-Increased staff efficiency and effectiveness resulting from eased record and access and retrieval.
-Improved reporting and ease of accountability for records with our custody.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/115892/filetrail-records-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/115892/FileTrail-Records-Management/> |
| en-AE | <https://www.capterra.ae/software/115892/filetrail-records-management> |
| en-AU | <https://www.capterra.com.au/software/115892/filetrail-records-management> |
| en-CA | <https://www.capterra.ca/software/115892/filetrail-records-management> |
| en-GB | <https://www.capterra.co.uk/software/115892/filetrail-records-management> |
| en-IE | <https://www.capterra.ie/software/115892/filetrail-records-management> |
| en-IL | <https://www.capterra.co.il/software/115892/filetrail-records-management> |
| en-IN | <https://www.capterra.in/software/115892/filetrail-records-management> |
| en-NZ | <https://www.capterra.co.nz/software/115892/filetrail-records-management> |
| en-SG | <https://www.capterra.com.sg/software/115892/filetrail-records-management> |
| en-ZA | <https://www.capterra.co.za/software/115892/filetrail-records-management> |

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