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Who Uses Firefish?
Professional Recruiters
What Is Firefish?
Firefish Software is a combined recruitment marketing and CRM software thats changing the way businesses recruit.
To grow in this busy market, you need your recruitment and marketing channels to be seamlessly aligned and managed from one place. Firefish Software combines your recruitment marketing, ATS, and CRM so you attract a constant stream of new candidates and nurture them into their dream job before someone else does.
Are you ready to recruit the Firefish way?
Firefish Details
Firefish Software
https://www.firefishsoftware.com
Founded 2010
Compare Firefish with similar products
Starting price
Free Version
Free Trial
Firefish deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Firefish Features
Applicant Tracking Systems
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applicant Tracking
- Application Management
- Assessment Management
- Background Screening
- Calendar Management
- Calendar Sync
- Candidate Profiles
- Candidate Tracking
- Careers Page
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Email Management
- Email Templates
- Employee Database
- Employee Onboarding
- HR Management
- Internal HR
- Interview Scheduling
- Job Application Management
- Job Management
- Job Posting
- Jobs Board
- Onboarding
- Pipeline Management
- Real Time Reporting
- Recruiting Firms
- Recruitment Management
- Reminders
- Reporting & Statistics
- Resume Database
- Resume Parsing
- Resume Search
- Resume Storage
- Self Service Portal
- Social Media Integration
- Social Recruiting
- Tagging
- Talent Acquisition
- Task Management
- Third Party Integrations
- Workflow Management
CRM Software
- API
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Forecasting
- Interaction Tracking
- Internal Chat Integration
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Opportunity Management
- Pipeline Management
- Projections
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
- Third Party Integrations
- Workflow Management
Dashboard Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Notifications
- Charting
- Collaboration Tools
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard Creation
- Data Connectors
- Data Import/Export
- Data Synchronization
- Data Visualization
- Drag & Drop
- Forecasting
- Functions/Calculations
- KPI Monitoring
- Mobile Dashboards
- Monitoring
- Multiple Data Sources
- Performance Metrics
- Predictive Analytics
- Private Dashboards
- Projections
- Public Dashboards
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Sales Trend Analysis
- Scheduled / Automated Reports
- Scorecards
- Search/Filter
- Single Page View
- Single Sign On
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Website Analytics
- Widgets
- Workflow Management
Recruitment Agency Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applicant Tracking
- Assessment Management
- Background Screening
- Billing & Invoicing
- CRM
- Calendar Management
- Calendar Sync
- Candidate Management
- Configurable Workflow
- Contact Database
- Customizable Branding
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Email Management
- Email Templates
- Full Text Search
- HR Management
- Internal HR
- Interview Management
- Interview Scheduling
- Job Application Management
- Job Management
- Job Posting
- Job Tracking
- Jobs Board
- Lead Management
- Microsoft Outlook Integration
- Payroll Management
- Pipeline Management
- Recruitment Management
- Reference Checking
- Reminders
- Reporting & Statistics
- Resume Database
- Resume Parsing
- Resume Search
- Self Service Portal
- Social Media Integration
- Social Recruiting
- Status Tracking
- Talent Acquisition
- Task Management
- Third Party Integrations
- Website Integration
- Workflow Management
Recruitment Marketing Platforms
- Applicant Tracking
- Background Screening
- Built-in ATS
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Candidate Management
- Careers Page
- Chatbot
- Content Management
- Customizable Branding
- Customizable Reports
- Data Import/Export
- Email Management
- Email Marketing
- Email Templates
- Employee Onboarding
- Employee Referral Management
- Internal Chat Integration
- Internal HR
- Interview Management
- Job Application Management
- Job Management
- Jobs Board
- Marketing Automation
- Multi-Channel Marketing
- Recruitment Management
- Reporting & Statistics
- Reporting/Analytics
- Resume Parsing
- SMS Messaging
- Skills Assessment
- Social Recruiting
- Talent Acquisition
Recruitment Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applicant Tracking
- Assessment Management
- Background Screening
- Billing & Invoicing
- Boolean Search
- CRM
- Calendar Management
- Candidate Management
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Customizable Branding
- Customizable Reports
- Data Import/Export
- Email Management
- Email Marketing
- Email Templates
- Employee Onboarding
- Internal Chat Integration
- Internal HR
- Interview Management
- Interview Scheduling
- Job Application Management
- Job Management
- Job Posting
- Job Requisition
- Jobs Board
- Mobile Access
- Onboarding
- Recruiting Firms
- Recruitment Management
- Reference Checking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resume Database
- Resume Parsing
- Resume Search
- Self Service Portal
- Social Media Integration
- Social Recruiting
- Talent Acquisition
- Task Management
- Third Party Integrations
- Workflow Management
Sales Forecasting Software
- "What If" Scenarios
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Budgeting/Forecasting
- Business Process Control
- CRM
- Collaboration Tools
- Competitive Analysis
- Contact Database
- Contact Management
- Correlation Analysis
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Drag & Drop
- Dynamic Modeling
- Email Management
- Exception Reporting
- Forecasting
- Graphical Data Presentation
- Lead Capture
- Lead Management
- Lead Qualification
- Modeling & Simulation
- Multi-Currency
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Role-Based Permissions
- Sales Forecasting
- Sales Reports
- Sales Trend Analysis
- Statistical Analysis
- Task Management
- Third Party Integrations
- Visual Analytics
- Workflow Management
Talent Management Software
- 360 Degree Feedback
- API
- Activity Dashboard
- Activity Tracking
- Applicant Tracking
- Approval Process Control
- Assessment Management
- Background Screening
- Career Development
- Compensation Management
- Competency Management
- Compliance Management
- Configurable Workflow
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Email Management
- Email Templates
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Self Service
- Goal Setting / Tracking
- HR Management
- Individual Development Plans
- Interview Scheduling
- Job Application Management
- Jobs Board
- Learning Management
- Onboarding
- Performance Appraisal
- Performance Management
- Progress Tracking
- Real Time Reporting
- Recruitment Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resume Parsing
- Self Service Portal
- Skills Assessment
- Social Media Integration
- Succession Planning
- Surveys & Feedback
- Talent Acquisition
- Third Party Integrations
- Training Management
- Workflow Management
Workforce Management Software
- API
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Budgeting/Forecasting
- Calendar Management
- Clock In / Out
- Compliance Management
- Compliance Tracking
- Contractor Management
- Customizable Reports
- Data Import/Export
- Document Storage
- Drag & Drop
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Labor Forecasting
- Leave Tracking
- Monitoring
- Online Time Clock
- Payroll Management
- Performance Management
- Performance Metrics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recruitment Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Shift Swapping
- Sick Leave Tracking
- Skills Tracking
- Third Party Integrations
- Time & Attendance
- Time Off Management
- Time Off Requests
- Timesheet Management
- Vacation/Leave Tracking
- Variable Workforce
- Workflow Management
Firefish Alternatives
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Firefish Reviews
Read all reviewsOverall rating
Average score
Rob S.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 03/07/2020
"Amazing forward thinking recruitment CRM built by a passionate team - I only wish we'd moved sooner!"
Comments: From the initial enquiry/demos through to the migration, going live and onboarding - I cannot fault the team at Firefish. Almost 2 months into using the product daily we are really getting to grips with things and the fact they listen to their customers and update the product on a regular basis is invaluable especially compared to our previous CRM.
Pros: Firefish is fast and easy to use which encourages recruitment consultants to use it fully, unlike other systems where consultants only populate it because they "have to". The whole team at Firefish are passionate about the product and this really shows! You feel like a valued customer and nothing is too much work. Coming from a CRM we had used for over 15 years I was nervous about the integration but the process was so well managed and all aspects of the migration were taken into consideration with "no stone unturned" so there weren't any unexpected surprises when we went live. Features like the candidate portal and straightforward website integration are great too - it gives candidates the ability to manage their own account, browse/apply for jobs and receive tailored job alerts based on their preferences.
Cons: Not many to be honest. There is no in-built document editor (but we have found a simple workaround for this) and some of the reporting took a bit of getting used to. There are a few features we would like to see but other customers have suggested these so it should only be a matter of time before they are implemented. Having said that though, the community is fantastic and the ability to raise and vote on ideas is great. If your business really needs a specific feature this is something that can be developed (at a reasonable cost).
- Reviewer Source
- Reviewed on 03/07/2020
Kirsty S.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/01/2021
"Start up empowered by Firefish!"
Pros: The customer service is great, they are quick to respond to issues, happy to help when customising features in the CRM and always open to suggestions. The system was designed by those with recruitment experience and it shows, the task and workflow management is logical and the contact search capabilities and suggested matches are intelligent, adding real value to your candidate and client communications. They also had my website and CRM system set up quickly when my business was founded offering full training and support through onboarding
Cons: The site doesn't fully integrate with major job boards or social media so advert response does not automatically list against your roles and instead goes into your email. There is a 365 integration that means its fairly simple to transfer these into the system but this can be time consuming if you have a high volume of response to manage.
- Reviewer Source
- Reviewed on 21/01/2021
Leon T.
-
Overall Rating3 /5
-
Ease of Use1 /5
-
Features & Functionality1 /5
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Customer Support1 /5
-
Value for Money2 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/04/2021
"Feedback"
Comments: Onboarding was good, training wasn't great everyone seems to be in a rush to get off the phone except [SENSITIVE CONTENT HIDDEN] who is an absolute superstar.
Pros: Lots of functions, and features that can be utalised.
Cons: A few hidden costs, if after 3 months your workload increases and Firefish isn't for you, you find yourself roped into a 12-month contract. Way too over the top for what it is supposed which makes it over complicated.
Vendor Response
by Firefish Software on 11/05/2021
Hi Leon,
Thank you for taking the time to leave a review. We're so sorry you ended your Firefish journey on a negative note particularly as we never had the opportunity to discuss the situation or come up with a solution together as we were unable to get in touch with you.
Like most SaaS businesses, our minimum subscription is 12 months and this is highlighted clearly in our terms and pricing FAQs on our website. Upgrading to a higher-level package with more features naturally comes with additional costs but these are not hidden.
We take a lot of pride in our customers' success, so I apologise that your experience didn't meet your expectations. We will certainly be taking on board your feedback regarding the training and will review internally with the team.
If you'd like to discuss any of this in more detail, please get in touch you have my direct contact details.
Kind regards,
Louise Cunningham Director of Customer
- Reviewer Source
- Reviewed on 21/04/2021
Stacey H.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/06/2019
"How can you not love the fish?"
Pros:
Before purchasing Firefish we conducted a full search of other products on the market. What ultimately swung it for us came down to 3 things:
1) The easy layout and use of the software
2) The customisation's available
3) The passion and help of the support staff
We felt from day one that the team at Firefish understood our business and at the time it was a very complicated one! They supported us and did everything they could to accommodate our requirements, we didn't just feel like a number to them!
We spent a good amount of time talking to Firefish over voice calls having training sessions which were beneficial and they answered any queries we had, and those they couldn't answer at the time, they took away and came back to us on.
The software itself is very easy to use. There are of course tweaks that every business feels it could benefit from, and what's good about Firefish is that you can make suggestions to the Company for feature improvements and they do their best to implement these improvements.
I really can't fault the Firefish software, the support staff, or their Company ethos.
Cons: Cons? Hmmm this is a tough one because I'm not sure there are any. Possibly and maybe the only thing I could suggest would be the option to have a member of Firefish come to your business to help set up and implement the database so that all features are used to their fullest. With how busy our daily lives are here, and the fact that we had to set the system up as we used it because of the situation we were in at the time, 2 years on we are still learning about some features which had we known about in the beginning would save a lot of tedious work now! But I have no negative thoughts or comments about the system at all. It's a very intelligent piece of software that fits our needs perfectly.
- Reviewer Source
- Reviewed on 21/06/2019
Daniel P.
-
Overall Rating4 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/06/2019
"Forward thinking CRM"
Comments:
As the title goes they are a forward thinking crm. They are always looking to make the platform better and more efficient every day. They release weekly development updates and really listen to their client on how they can make their platform better.
Their customer service is fantastic will short lead times and always actively trying to find a solution.
Pros:
They have nailed candidate candidate engagement within their platform. You are able to keep easily engaging with our candidates through social channels, email and click to call.
The platform is easy to use and shows users a clear path To enable them to match candidates to clients and jobs quickly.
Cons: The clouds software can be limiting at times with trying to save documents on the fly and also the ability to navigate through multiple screens in one session.
- Reviewer Source
- Reviewed on 21/06/2019
