--- description: Get detailed information about Bitrix24 and how it can help you meet your business needs. Learn more about Bitrix24 price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24 Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.com.sg/software/113540/bitrix24 Page: 1 / 41\ Next: [Next page](https://www.capterra.com.sg/software/113540/bitrix24?page=2) > Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. > > Verdict: Rated **4.2/5** by 1001 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bitrix24? Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 1001 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bitrix - **Location**: Alexandria, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, English, French, German, Indonesian, Italian, Japanese, Malay, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Attendee Management - Automated Attendant - Automated Routing - Business Process Automation - Campaign Management - Capacity Management - Channel Management - Click Tracking - Client Tracking - Commission Management - Content Publishing Options - Customer Engagement - Dashboard - Data Storage Management - Document Capture - Donation Management - Donor Management - Employee Directory - Expense Tracking - Feedback Management - For Call Centers - For Financial Institutions - For Religious Organizations - For Salons and Spas - Forms Creation & Design - IVR - Integrated Business Operations - KPI Monitoring - Lead Generation - Marketing Automation - Mass Texting - Member Database - Membership Management - Multi-Channel Data Collection - Pre-built Templates - Prioritization - Private Network - Process Modeling & Designing - Project Planning/Scheduling - Project Tracking - Real Time Editing - Real-Time Chat - Real-time Consumer-facing Chat - Registration Management - Resource Scheduling - Scheduling - Usage Tracking/Analytics - Visual Analytics - Workflow Automation - Workflow Configuration ... and 277 more features ## Integrations (86 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox - Dropbox Paper ... and 71 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.com.sg/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.com.sg/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.com.sg/directory/30002/project-management/software) - [Small Business CRM Software](https://www.capterra.com.sg/directory/31583/small-business-crm/software) - [AI Marketing Tools](https://www.capterra.com.sg/directory/34136/ai-marketing-tools/software) - [Project Planning Software](https://www.capterra.com.sg/directory/31598/project-planning/software) ## Alternatives 1. 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[Asana](https://www.capterra.com.sg/software/120550/asana-pm) — 4.5/5 (13644 reviews) ## Reviews ### "Does the job" — 3.0/5 > **Cheryl** | *1 September 2024* | Alternative Medicine | Recommendation rating: 8.0/10 > > **Pros**: It had good features and did what it needed to do > > **Cons**: Not the most user friendly interface found it complex at times > > Used for couple of years it has good functionality but not for a beginner ----- ### "Bitrix24 is a 5-star Software" — 5.0/5 > **ITORO** | *3 January 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Bitrix24 is an all-inclusive workspace software. Most interesting feature for me is CRM > > **Cons**: nothing to dislike about bitrix.24 it surpasses all other related software > > I have been using bitrix24 for the past one year and I can bold say it's the best. With a wide range of features, bitrix24 delivers excellence across its features including and not limited to, Time management, project managements, file managements, reports, Conference meetings, Client managements, website managements, Team Management and a whole lot more ----- ### "System IT und Marketing" — 4.0/5 > **Sven** | *4 June 2025* | Renewables & Environment | Recommendation rating: 7.0/10 > > **Pros**: We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version. > > **Cons**: The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved. > > We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition. ----- ### "Terrible experience that only gets worse" — 2.0/5 > **Larissa** | *23 September 2025* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now. > > **Cons**: I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it. ----- ### "Bitrix24 Review" — 5.0/5 > **Sifiso** | *16 June 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Rated among the top project management software solutions for ease of use, collaboration, and task tracking. > > **Cons**: The interface can feel cluttered and overwhelming, especially for new users. There is a steep learning curve because of the large number of features. Some users find the mobile app less intuitive than the desktop version. Customization and setup can be time-consuming for small teams. Performance may occasionally feel slow, particularly when working with large amounts of data. Certain advanced features are only available on higher-tier plans. > > What I liked least about Bitrix24 was the complexity of the interface. While the platform offers a wide range of features, it can be overwhelming to navigate at first, and it takes time to learn how to use all the tools effectively. The initial setup and customization process also required more effort than expected ----- Page: 1 / 41\ Next: [Next page](https://www.capterra.com.sg/software/113540/bitrix24?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/113540/bitrix24) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data