--- description: Get detailed information about Tessitura and how it can help you meet your business needs. Learn more about Tessitura price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Tessitura Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/30039/ticketing/software) > [Tessitura](/software/111612/tessitura-software) # Tessitura Canonical: https://www.capterra.com.sg/software/111612/tessitura-software Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/111612/tessitura-software?page=2) > A powerful platform to increase revenue and deepen engagement across ticketing, fundraising, memberships, marketing and analytics. > > Verdict: Rated **4.1/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Tessitura? Theaters, museums, performing arts centers, zoos, aquariums and cultural attractions seeking a purpose-built platform for ticketing, fundraising, memberships and marketing. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 36 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Tessitura Network - **Founded**: 2001 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Finland, Ireland, New Zealand, Norway, Sweden, United Kingdom, United States ## Features - Activity Dashboard - Barcode/Ticket Scanning - CRM - Campaign Management - Contact Management - Customer Data Management - Data Import/Export - Document Storage - Donor Management - For Museums - Fundraising Management - Interaction Tracking - Member Database - Membership Management - Mobile Giving - Pledge Management - Promotions Management - Recurring Giving - Reporting & Statistics - Reporting/Analytics - Reserved Seating - Segmentation - Task Management - Ticketing - Website Management ## Integrations (21 total) - ARTdynamix - Activity Stream - ArtifaxEvent - Attentive - BetterUnite - CampDoc - Cuseum - Dotdigital - Feathr - Ingresso - Kindsight - Loqate - Momentus Technologies - Prospero - Queue-it Virtual Waiting Room ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Systems](https://www.capterra.com.sg/directory/30039/ticketing/software) ## Related Categories - [Ticketing Systems](https://www.capterra.com.sg/directory/30039/ticketing/software) - [Fundraising Software](https://www.capterra.com.sg/directory/20047/fundraising/software) - [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software) - [Charity Software](https://www.capterra.com.sg/directory/30805/nonprofit/software) - [Museum Software](https://www.capterra.com.sg/directory/30745/museum/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.sg/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.com.sg/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.sg/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Kylas Sales CRM](https://www.capterra.com.sg/software/210630/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Terrible Software" — 1.0/5 > **Luke** | *4 November 2024* | Arts & Crafts | Recommendation rating: 0.0/10 > > **Pros**: I like that this software would be impressive if you lived in the year 1990. I guess you could say I like that it has the most basic capability of storing information...the buck stops right about there > > **Cons**: Pretty much everything. It is insanely expensive, and if you want to change anything to make it fit your needs they charge an arm and a leg. It crashes constantly, and there is no consistency in what you can copy/paste regarding donor information. It does not integrate with ANY other software, making it a virtually useless CRM for any modern company/nonprofit. Furthermore, when you are forced to change your login info every couple of months, it can't process the change, so you have to contact your administrator or call the Tess helpline, and they are generally condescending and act like you're dumb when the program doesn't work on your end. They've literally said "well, it should be working, so I don't know what you're doing..." and laughed. > > Negative. It is not worth it. I've worked on systems coded in-house by teams of 2-3 ppl with other companies that are way more cohesive and seamless and can integrate with other systems. Tess has entire teams at its disposal. There is no excuse for how terrible this software is. Due to reasons I won't get into here, our company can unfortunately not switch. ----- ### "Fantastic software with a bit of a learning curve" — 5.0/5 > **Joshua** | *18 February 2025* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: Tessitura is designed specifically for non-profit arts organizations and is consistently working to meet their specific needs. It has excellent flexibility and can be adapted for a wide variety of operational requirements. It also does a great job of consolidating data into one place to easily pull and analyze. > > **Cons**: Because of the freedom and flexibility the system offers, it is less "user friendly" than some other systems. There is a somewhat steep learning curve for new users. > > I have worked in non-profit theatre for over 15 years and used several different systems. I have been using Tessitura for over 10 years now and have no desire to ever go back. ----- ### "A Great System For Managing Ticket Sales" — 4.0/5 > **Steve** | *25 November 2024* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: Tessitura is a great way for us to interact with ticket sales for internally booked shows. There are a great portion of analytics that allow us to analyze show sales, on sale data etc. > > **Cons**: Software has outages, sometimes at very inopportune times. (These can be frequent). Customer support at base level is not the best and it can take some time and discipline to get issues in front of the correct support team. ----- ### "Tessitura - Pretty Good" — 4.0/5 > **Matt** | *28 May 2025* | Consumer Services | Recommendation rating: 5.0/10 > > **Pros**: Tessitura is a decent ticketing software and having worked with many other theatre ticketing programs it might be the best. That is, however, faint praise > > **Cons**: Cost is very high and prohibitive for smaller venues. Larger venues and/or theatres with major donors most likely will be the only ones able to afford Tessutura > > Overall, Tessitura satisfied about 80% of my daily box office needs. That is still higher than other theatre ticketing software but not enough to justify it's high cost ----- ### "Tessitura Review" — 3.0/5 > **Brian** | *9 September 2024* | Performing Arts | Recommendation rating: 5.0/10 > > **Pros**: I liked how it was easy to use. The system has a security page where you log in. The style looks very separate which means that getting the information looks like a Windows 95 style. The tabs are functional and usage is fine to look for a show. > > **Cons**: It has had some technical problems from the start. The database is really old, I cannot find the patron with its search bar. You have to search by first name. Also, the payment takes too many steps when it should be reached quicker to pay. > > I like how it is easy to learn the system. But I wish some payments take fewer steps to do the debit/credit or cash transaction. Opening the report, I wish it was already opened by the time we opened the application, instead of opening a report and then closing it before you leave. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/111612/tessitura-software?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/111612/tessitura-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data