---
description: Get detailed information about VivoChat and how it can help you meet your business needs. Learn more about VivoChat price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VivoChat Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/34395/conversation-intelligence/software) > [VivoChat](/software/1109320/VivoChat)

# VivoChat

Canonical: https://www.capterra.com.sg/software/1109320/VivoChat

> VivoChat is AI customer support software that automates support conversations and reduces ticket volume for e-commerce businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses VivoChat?

VivoChat serves small to mid-sized businesses, including e-commerce brands on Shopify, SaaS companies, professional service providers, healthcare organizations, and customer support-driven businesses.

## About the vendor

- **Company**: VivoChat

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Canada, Cyprus, France, Germany, Italy, Netherlands, Spain, United Arab Emirates, United Kingdom, United States

## Features

- AI/Machine Learning
- Natural Language Processing
- Performance Metrics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Conversation Intelligence](https://www.capterra.com.sg/directory/34395/conversation-intelligence/software)

## Alternatives

1. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (885 reviews)
2. [Fathom](https://www.capterra.com.sg/software/1037530/fathom) — 5.0/5 (809 reviews)
3. [Fireflies](https://www.capterra.com.sg/software/197037/fireflies) — 4.9/5 (735 reviews)
4. [Talkdesk](https://www.capterra.com.sg/software/132852/talkdesk) — 4.5/5 (733 reviews)
5. [Dialpad](https://www.capterra.com.sg/software/190976/dialpad-sell) — 4.2/5 (570 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1109320/VivoChat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10053910/VivoChat/> |
| en-AE | <https://www.capterra.ae/software/1109320/VivoChat> |
| en-AU | <https://www.capterra.com.au/software/1109320/VivoChat> |
| en-CA | <https://www.capterra.ca/software/1109320/VivoChat> |
| en-GB | <https://www.capterra.co.uk/software/1109320/VivoChat> |
| en-IE | <https://www.capterra.ie/software/1109320/VivoChat> |
| en-IL | <https://www.capterra.co.il/software/1109320/VivoChat> |
| en-IN | <https://www.capterra.in/software/1109320/VivoChat> |
| en-NZ | <https://www.capterra.co.nz/software/1109320/VivoChat> |
| en-SG | <https://www.capterra.com.sg/software/1109320/VivoChat> |
| en-ZA | <https://www.capterra.co.za/software/1109320/VivoChat> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.sg/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"VivoChat","description":"VivoChat is an AI customer support platform that automates conversations and reduces ticket volume through intelligent automation. Its AI assistant learns from business knowledge like FAQs, help centers, PDFs, and past interactions. Operating across channels such as website chat, email, WhatsApp, Telegram, and Messenger, it handles repetitive inquiries while escalating complex issues to human agents. The platform integrates with CRM systems, help desks, payment providers, and workflow tools, creating a cohesive support system. VivoChat includes an agent marketplace for specialized tasks like billing, onboarding, and sales. The AI adapts to each business's tone, policies, and workflows, ensuring brand-consistent responses. VivoChat consolidates social platform messages into a unified inbox and offers personalized product recommendations by analyzing shopping behavior. It provides 24/7 support without requiring additional staffing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9b69d07d-8ba2-4793-b802-03ac5eed3be2.jpeg","url":"https://www.capterra.com.sg/software/1109320/VivoChat","@id":"https://www.capterra.com.sg/software/1109320/VivoChat#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.sg/software/1109320/VivoChat#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is VivoChat?","@type":"Question","acceptedAnswer":{"text":"VivoChat is an AI customer support platform that automates conversations and reduces ticket volume through intelligent automation. Its AI assistant learns from business knowledge like FAQs, help centers, PDFs, and past interactions. Operating across channels such as website chat, email, WhatsApp, Telegram, and Messenger, it handles repetitive inquiries while escalating complex issues to human agents. The platform integrates with CRM systems, help desks, payment providers, and workflow tools, creating a cohesive support system. VivoChat includes an agent marketplace for specialized tasks like billing, onboarding, and sales. The AI adapts to each business's tone, policies, and workflows, ensuring brand-consistent responses. VivoChat consolidates social platform messages into a unified inbox and offers personalized product recommendations by analyzing shopping behavior. It provides 24/7 support without requiring additional staffing.","@type":"Answer"}},{"name":"Who Uses VivoChat?","@type":"Question","acceptedAnswer":{"text":"VivoChat serves small to mid-sized businesses, including e-commerce brands on Shopify, SaaS companies, professional service providers, healthcare organizations, and customer support-driven businesses.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.sg/software/1109320/VivoChat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversation Intelligence","position":2,"item":"/directory/34395/conversation-intelligence/software","@type":"ListItem"},{"name":"VivoChat","position":3,"item":"/software/1109320/VivoChat","@type":"ListItem"}]}]}
</script>