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Who Uses Mavenlink?
Mavenlink is ideal for professional services organizations, especially in the marketing, advertising, creative agencies, software, IT services, and management consulting industries.
What Is Mavenlink?
The Mavenlink Industry Cloud for Professional Services™ is a powerful collection of operational management, resource optimization, business intelligence, integration, and workflow automation functionality that optimizes resources and elevates operational performance. A resource-first architecture, enables services businesses to field the best team, every time and see up-to-the-minute progress against timelines and budgets so projects run smoothly, predictably, and profitably.
Mavenlink Details
Mavenlink
http://www.mavenlink.com
Founded 2008
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Starting price
Free Version
Free Trial
Mavenlink deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
Training
- In Person
- Live Online
- Webinars
- Documentation
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Mavenlink Features
Advertising Agency Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Billing & Invoicing
- Calendar Management
- Campaign Analytics
- Campaign Management
- Client Management
- Collaboration Tools
- Commenting/Notes
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Visualization
- Deadline Management
- Document Management
- Drag & Drop
- Email Management
- File Management
- File Sharing
- Gantt/Timeline View
- Monitoring
- Performance Metrics
- Prioritization
- Project Management
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Projections
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Status Tracking
- Tagging
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third Party Integrations
- Time Tracking
- Workflow Management
Campaign Management Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Channel Management
- Click Tracking
- Contact Database
- Contact Management
- Content Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Email Management
- Email Marketing
- Email Templates
- Engagement Tracking
- Event Marketing
- Event Triggered Actions
- Lead Capture
- Lead Generation
- Lead Management
- Monitoring
- Multi-Campaign
- Multi-Channel Marketing
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Social Media Integration
- Social Promotion
- Template Management
- Third Party Integrations
- Visual Analytics
- Web Forms
- Workflow Management
Collaboration Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Brainstorming
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Management
- Content Management
- Customizable Branding
- Discussions / Forums
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- File Management
- File Sharing
- File Transfer
- Live Chat
- Mobile Access
- Prioritization
- Progress Tracking
- Project Management
- Project Planning
- Projections
- Real Time Editing
- Real Time Notifications
- Real-time Updates
- Reporting & Statistics
- SSL Security
- Screen Sharing
- Secure Data Storage
- Single Sign On
- Status Tracking
- Tagging
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- To-Do List
- Version Control
- Video Conferencing
- Workflow Management
Display Advertising Software
- AB Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audience Targeting
- Behavior Analytics
- Calendar Management
- Campaign Analytics
- Campaign Management
- Client Management
- Collaboration Tools
- Commenting/Notes
- Cross Channel Attribution
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Deadline Management
- Display Ad Management
- Document Management
- Drag & Drop
- Dynamic Content
- Email Management
- File Management
- Heatmaps
- Monitoring
- Performance Metrics
- Personalization
- Prioritization
- Project Management
- Project Planning
- Project Time Tracking
- Projections
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Retargeting Ads
- Search/Filter
- Tagging
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Workflow Management
Gantt Chart Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Bar Chart
- Calendar Management
- Capacity Management
- Charting
- Color Codes/Icons
- Commenting/Notes
- Customizable Fields
- Customizable Templates
- Deadline Management
- Dependency Tracking
- Document Storage
- Drag & Drop
- Email Management
- File Management
- Gantt/Timeline View
- Milestone Tracking
- Multi-Department/Project
- Multiple Projects
- Planning Tools
- Prioritization
- Progress Tracking
- Project Planning
- Project Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Notifications
- Real-time Updates
- Reporting & Statistics
- Resource Management
- Search/Filter
- Status Tracking
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Templates
- Third Party Integrations
- Timeline Management
- To-Do List
- Workflow Management
Product Management Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customer Journey Mapping
- Customizable Fields
- Data Import/Export
- Deadline Management
- Document Storage
- Drag & Drop
- Email Management
- Gantt/Timeline View
- Idea Management
- Milestone Tracking
- Multiple Projects
- NPS of Customers
- Planning Tools
- Prioritization
- Product Lifecycle Management
- Product Roadmapping
- Progress Tracking
- Project Management
- Project Planning
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Data
- Real Time Notifications
- Real-time Updates
- Release Planning
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management
- Resource Management
- Single Sign On
- Status Tracking
- Surveys & Feedback
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- To-Do List
- Workflow Management
Professional Services Automation Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Billable Items Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Client Portal
- Collaboration Tools
- Customizable Fields
- Customizable Reports
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Expense Tracking
- Forecasting
- Gantt/Timeline View
- Invoice Management
- Monitoring
- Multiple Projects
- Performance Metrics
- Portfolio Management
- Progress Tracking
- Project Management
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Proposal Generation
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Resource Allocation & Planning
- Resource Management
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Workflow Management
Project Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Billing & Invoicing
- Budget Management
- Calendar Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Cost-to-Completion Tracking
- Customizable Templates
- Document Management
- Document Storage
- Drag & Drop
- File Sharing
- Gantt/Timeline View
- Idea Management
- Issue Management
- Kanban Board
- Milestone Tracking
- Multiple Projects
- Percent-Complete Tracking
- Portfolio Management
- Prioritization
- Progress Tracking
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real-time Updates
- Reporting & Statistics
- Reporting/Project Tracking
- Resource Management
- Risk Management
- Status Tracking
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Testing/QA Management
- Third Party Integrations
- Time & Expense Tracking
- Traditional Methodologies
- Workflow Management
Project Planning Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Assignment Management
- Budget Management
- Calendar Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Deadline Management
- Document Management
- Document Storage
- Drag & Drop
- Due Date Tracking
- Email Management
- File Management
- Gantt/Timeline View
- Kanban Board
- Multiple Projects
- Planning Tools
- Prioritization
- Progress Tracking
- Project Management
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Notifications
- Real-time Updates
- Reporting & Statistics
- Resource Management
- Tagging
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third Party Integrations
- To-Do List
- Traditional Methodologies
- Visualization
- Workflow Management
Project Portfolio Management Software
- API
- Activity Dashboard
- Activity Tracking
- Assignment Management
- Budgeting/Forecasting
- Calendar Management
- Change Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Visualization
- Deadline Management
- Document Management
- Drag & Drop
- Gantt/Timeline View
- Milestone Tracking
- Monitoring
- Multiple Projects
- Planning Tools
- Portfolio Management
- Prioritization
- Progress Reports
- Progress Tracking
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management
- Resource Allocation & Planning
- Resource Management
- Risk Management
- Status Tracking
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Workflow Management
Project Tracking Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Cost-to-Completion Tracking
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Deadline Management
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- File Management
- Gantt/Timeline View
- Issue Tracking
- Kanban Board
- Milestone Tracking
- Multiple Projects
- Percent-Complete Tracking
- Prioritization
- Progress Reports
- Progress Tracking
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Notifications
- Real-time Updates
- Reminders
- Reporting & Statistics
- Resource Management
- Role-Based Permissions
- Status Tracking
- Tagging
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Workflow Management
Remote Work Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management
- Employee Activity Monitoring
- File Management
- File Transfer
- Live Chat
- Meeting Management
- Monitoring
- Prioritization
- Progress Tracking
- Project Time Tracking
- Projections
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real-time Updates
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- SSL Security
- Single Sign On
- Softphone Software
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Time Zone Tracking
- Two-Way Audio & Video
- Video Chat
- Video Conferencing
- Workflow Management
Resource Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Assignment Management
- Calendar Management
- Capacity Management
- Collaboration Tools
- Commenting/Notes
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Management
- Drag & Drop
- Forecasting
- Gantt/Timeline View
- Integrations Management
- Multiple Projects
- Planning Tools
- Prioritization
- Progress Tracking
- Project Management
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Project Tracking
- Resource Allocation & Planning
- Resource Management
- Resource Request
- Resource Scheduling
- Search/Filter
- Skills Tracking
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Utilization Reporting
- Workflow Management
Time Tracking Software
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Automatic Time Capture
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Calendar Management
- Clock In / Out
- Customizable Reports
- Employee Database
- Employee Management
- Employee Scheduling
- Employee Time Tracking
- Invoice Management
- Leave Tracking
- Mobile Time Tracking
- Monitoring
- Multiple Billing Rates
- Offline Time Tracking
- Online Time Tracking Software
- Overtime Calculation
- Payroll Management
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sick Leave Tracking
- Summary Reports
- Task Management
- Task Progress Tracking
- Third Party Integrations
- Time & Expense Tracking
- Time Off Requests
- Timesheet Management
- Vacation/Leave Tracking
- Workflow Management
Time and Expense Software
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Attendance Tracking
- Billable Items Tracking
- Billing & Invoicing
- Budgeting/Forecasting
- Calendar Management
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Employee Management
- Estimating
- Expense Tracking
- Invoice Management
- Leave Tracking
- Mobile App
- Multi-Currency
- Payroll Management
- Progress Tracking
- Project Time Tracking
- Project Tracking
- Projections
- QuickBooks Integration
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reimbursement Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Summary Reports
- Task Management
- Task Progress Tracking
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Time Tracking by Client
- Time Tracking by Project
- Timer
- Timesheet Management
- Vacation/Leave Tracking
- Workflow Management
Workflow Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Business Process Automation
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Compliance Tracking
- Configurable Workflow
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Forms Management
- Graphical Workflow Editor
- Mobile Access
- Monitoring
- No-Code
- Progress Tracking
- Project Time Tracking
- Project Workflow
- Projections
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- Search/Filter
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third Party Integrations
- Workflow Configuration
- Workflow Management
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Mavenlink Reviews
Read all reviewsOverall rating
Average score
Rachel S.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 07/10/2020
"A Project Manager's Dream Software"
Comments: Overall, I've been very happy with Mavenlink. While it might not be the least expensive software out there, it's very robust so you definitely get a great bang with your buck. Their customer service is top notch - I always get a quick response when I reach out whether through support or through my CSR. Mavenlink made me more efficient at my job. Before Mavenlink, I was having to reconcile budgets to know project health by using 3 or 4 different systems (one for time tracking, one for task management, one for schedules/resource allocation, and another for the project information). Mavenlink has saved me so much time, and it's easy for me to look back at projects and learn from them for future projects.
Pros: Mavenlink gives me a real-time view of project burn rates, utilization (billable vs. non-billable), and makes the life of a project manager so much easier. Being able to quickly look over all projects to check the burn rates (if it's green then it's good; if it's red then it's bad) saves me so much time.
Cons: Like any software there is some give and take. The only thing I would like added is the ability to make overall project budgets and resource allocations repeat each month like my tasks do. However, the entire task repeater part that we use was an integration that we negotiated to have built for us when we originally contracted with Mavenlink.
- Reviewer Source
- Source: GetApp
- Reviewed on 07/10/2020
Mike C.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 31/10/2019
"Awesome platform that's only getting better"
Comments: Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.
Pros: The reporting functionality Mavenlink offers is extensive and has enabled us to get much better visibility to our project, program, portfolio and resourcing data. Which in turn has allowed us to set/adjust our KPI/KRIs and better inform business decisions with the data we have available. In using Mavenlink how it's meant to be used, not only have we improved our business practices but our PMO has gained valuable insight into important aspects of the business that were previously siloed. The fact that Mavenlink actually continues to improve its platform based on user feedback is a massive plus, as new functionality becomes available to better utilize the platform.
Cons: There are some small (very small in most cases) problems we have with some functionality i.e. the naming/categorization of metrics in the reporting suite could be clearer, when approving/rejecting timesheets, adding a comment to a specific entry would be preferable, rather than the comment being published to all entries.
- Reviewer Source
- Reviewed on 31/10/2019
Brendan M.
-
Overall Rating3 /5
-
Ease of Use2 /5
-
Features & Functionality3 /5
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Customer Support4 /5
-
Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 22/09/2020
"Good system but some frustrating issues"
Comments: Useful overall, but the more time I spend with it the more I realize it is missing some key functionality that would save a lot of time. It's much more difficult to update a project in Mavenlink than past systems I've used, and I think there are some beneficial tweaks that could be made
Pros: From an ease of use standpoint, time entry and project creation is fairly straightforward. It's also nice to have access to so many reporting features, although I imagine that's even more valued by the leadership team rather than staff.
Cons: Three major issues stand out to me and my colleagues: 1- the software is very slow at times, and the more time I spend making edits to a project the longer it takes. In some cases, the lag is so bad that a task that should take 10 minutes ends up taking 30 since I wait so long for the system respond. The more tasks and individuals assigned to a project, the worse it is. Customer service suggested I delete my cache, but this was a temporary and fairly ineffective solution 2- It'd be great to have a simple place where I can see exactly how many hours a team member has on a project. Right now, we can only see time assigned to individual tasks, and then need to calculate the total manually 3- When tasks get extended or shortened, it'd be great to have a way to have Mavenlink automatically distribute time accordingly. For example, if I have 1 hour assigned for a 1-week long task, it'd be nice if I could automatically change this to 30min/week if that task were extended to being 2 weeks long. I know time can move automatically if the gantt is updated, but that only works if the task stays the same duration and hasn't started yet. Other systems offer this feature
- Reviewer Source
- Reviewed on 22/09/2020
Alex U.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support4 /5
-
Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 16/04/2021
"Mavenlink is feature rich and user friendly"
Comments: Mavenlink has been a feature-rich tool that has been adaptable to our unique model.
Pros: Mavenlink has a lot of custom features and functionality which was an important factor in that we needed to find a tool that met our many custom processes and workflows.
Cons: Mavenlink does not allow customers to see budget in hours or dollars, so clients can't see any sort of project burndown. New features and functionality are slow to be released, but for a platform its size, ML does a decent job of staying on top of squashing bugs.
- Reviewer Source
- Reviewed on 16/04/2021
Verified Reviewer
-
Overall Rating4 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
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Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 29/12/2020
"Outstanding solution for our entire workforce"
Comments: The overall experience from the get go was very positive, as we started the onboarding process and conducted internal training where I was able to get a lot of great feedback from my coworkers about how they find the ease of use and how they like the online product training catalog that is available.
Pros: I am able to view tasks for current projects, track upcoming projects, add notes and tag team members easily in a very organized way that allows me to save time and resources on a regular basis. My coworkers who I interface with closely have had a similar positive experience and I cannot recommend it enough.
Cons: The ability to customize what is viewable and editable in the main menu ( such as projects, tasks, insights) based on user permissions would make it easier tailor the overall product experience to our teams needs.
- Reviewer Source
- Reviewed on 29/12/2020
