---
description: Get detailed information about Lola and how it can help you meet your business needs. Learn more about Lola price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lola Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Agentic AI](/directory/34631/agentic-ai/software) > [Lola](/software/1104500/Lola-AI-Chatbot-and-Voice-Bot-CCAAS-CRM)

# Lola

Canonical: https://www.capterra.com.sg/software/1104500/Lola-AI-Chatbot-and-Voice-Bot-CCAAS-CRM

> Lola - AI Chatbot and Voice Bot, CCAAS, and CRM are contact centre platforms that automate customer service across channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Lola?

Chief Marketing Officers (CMOs) \&amp; Growth Leads, Heads of Customer Support / CX Directors, Chief Technology Officers (CTOs) \&amp; IT Directors, SMEs and Mid-Market Businesses

## About the vendor

- **Company**: Worktual

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: India, United Arab Emirates, United Kingdom, United States

## Features

- Knowledge Base Integration
- Memory Management
- Monitoring
- Multiple LLM Models
- Natural Language Interface
- Workflow Automation

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Agentic AI](https://www.capterra.com.sg/directory/34631/agentic-ai/software)

## Alternatives

1. [ChatGPT](https://www.capterra.com.sg/software/1049484/chatgpt) — 4.4/5 (384 reviews)
2. [Creatio Studio](https://www.capterra.com.sg/software/164463/bpm-online) — 4.9/5 (34 reviews)
3. [Artera](https://www.capterra.com.sg/software/184191/Artera) — 4.9/5 (25 reviews)
4. [Cognigy.AI](https://www.capterra.com.sg/software/176610/cognigy-ai) — 4.8/5 (23 reviews)
5. [Kore](https://www.capterra.com.sg/software/180874/kore-ai-bots-platform) — 4.4/5 (17 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1104500/Lola-AI-Chatbot-and-Voice-Bot-CCAAS-CRM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049123/Lola-AI-Chatbot-and-Voice-Bot-CCAAS-CRM/> |
| en-AE | <https://www.capterra.ae/software/1104500/Lola-AI-Chatbot-and-Voice-Bot-CCAAS-CRM> |
| en-AU | <https://www.capterra.com.au/software/1104500/Lola-AI-Chatbot-and-Voice-Bot-CCAAS-CRM> |
| en-CA | <https://www.capterra.ca/software/1104500/Lola-AI-Chatbot-and-Voice-Bot-CCAAS-CRM> |
| en-GB | <https://www.capterra.co.uk/software/1104500/Lola-AI-Chatbot-and-Voice-Bot-CCAAS-CRM> |
| en-IE | <https://www.capterra.ie/software/1104500/Lola-AI-Chatbot-and-Voice-Bot-CCAAS-CRM> |
| en-IL | <https://www.capterra.co.il/software/1104500/Lola-AI-Chatbot-and-Voice-Bot-CCAAS-CRM> |
| en-IN | <https://www.capterra.in/software/1104500/Lola-AI-Chatbot-and-Voice-Bot-CCAAS-CRM> |
| en-NZ | <https://www.capterra.co.nz/software/1104500/Lola-AI-Chatbot-and-Voice-Bot-CCAAS-CRM> |
| en-SG | <https://www.capterra.com.sg/software/1104500/Lola-AI-Chatbot-and-Voice-Bot-CCAAS-CRM> |
| en-ZA | <https://www.capterra.co.za/software/1104500/Lola-AI-Chatbot-and-Voice-Bot-CCAAS-CRM> |

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