---
description: Get detailed information about Onlo and how it can help you meet your business needs. Learn more about Onlo price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Onlo Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Onlo](/software/1103935/Onlo)

# Onlo

Canonical: https://www.capterra.com.sg/software/1103935/Onlo

> Onlo is AI software that manages customer conversations, integrates tools, and resolves customer support and service issues.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Onlo?

Focused on general market

## About the vendor

- **Company**: Onlo

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Customer Database
- Email Management
- Knowledge Base Management
- Live Chat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)

## Alternatives

1. [Freshdesk](https://www.capterra.com.sg/software/124981/freshdesk) — 4.5/5 (3467 reviews)
2. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4089 reviews)
3. [Zoho Desk](https://www.capterra.com.sg/software/169505/zoho-desk) — 4.5/5 (2214 reviews)
4. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1787 reviews)
5. [Intercom](https://www.capterra.com.sg/software/134347/intercom) — 4.5/5 (1134 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1103935/Onlo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10048554/Onlo/> |
| en-AE | <https://www.capterra.ae/software/1103935/Onlo> |
| en-AU | <https://www.capterra.com.au/software/1103935/Onlo> |
| en-CA | <https://www.capterra.ca/software/1103935/Onlo> |
| en-GB | <https://www.capterra.co.uk/software/1103935/Onlo> |
| en-IE | <https://www.capterra.ie/software/1103935/Onlo> |
| en-IL | <https://www.capterra.co.il/software/1103935/Onlo> |
| en-IN | <https://www.capterra.in/software/1103935/Onlo> |
| en-NZ | <https://www.capterra.co.nz/software/1103935/Onlo> |
| en-SG | <https://www.capterra.com.sg/software/1103935/Onlo> |
| en-ZA | <https://www.capterra.co.za/software/1103935/Onlo> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Onlo","description":"Onlo is AI support software that manages customer conversations end-to-end, automating issue resolution across multiple channels. The platform handles responses and executes actions within integrated systems, reducing human involvement in routine tasks. The software integrates with tools such as Slack, Gmail, Stripe, Zendesk, Notion, and HubSpot. The setup process begins with channel integration via OAuth, followed by indexing documentation and ticket data to identify gaps. Teams define playbooks using YAML or a visual editor to outline steps and escalation criteria. Onlo's intent classification routes messages to playbooks instantly. The action layer performs tasks such as processing refunds, resetting passwords, and updating tickets. Detailed action tracing ensures transparency by replaying interactions step-by-step. The software flags documentation gaps and drafts missing resources, enabling support queues to operate with minimal oversight.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2557f560-7a3b-436d-9eb2-a7650f7dc331.png","url":"https://www.capterra.com.sg/software/1103935/Onlo","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1103935/Onlo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/1103935/Onlo#faqs","mainEntity":[{"name":"What Is Onlo?","@type":"Question","acceptedAnswer":{"text":"Onlo is AI support software that manages customer conversations end-to-end, automating issue resolution across multiple channels. The platform handles responses and executes actions within integrated systems, reducing human involvement in routine tasks. The software integrates with tools such as Slack, Gmail, Stripe, Zendesk, Notion, and HubSpot. The setup process begins with channel integration via OAuth, followed by indexing documentation and ticket data to identify gaps. Teams define playbooks using YAML or a visual editor to outline steps and escalation criteria. Onlo's intent classification routes messages to playbooks instantly. The action layer performs tasks such as processing refunds, resetting passwords, and updating tickets. Detailed action tracing ensures transparency by replaying interactions step-by-step. The software flags documentation gaps and drafts missing resources, enabling support queues to operate with minimal oversight.","@type":"Answer"}},{"name":"Who Uses Onlo?","@type":"Question","acceptedAnswer":{"text":"Focused on general market","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/software/1103935/Onlo#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"Onlo","position":3,"item":"/software/1103935/Onlo","@type":"ListItem"}]}]}
</script>