---
description: Get detailed information about Duochat and how it can help you meet your business needs. Learn more about Duochat price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Duochat Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Duochat](/software/1103880/Duochat)

# Duochat

Canonical: https://www.capterra.com.sg/software/1103880/Duochat

> An AI-powered customer engagement platform that unifies messaging, automation, CRM, and analytics. Manage every customer conversation f
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Duochat?

Duochat serves small and medium-sized businesses (SMBs), startups, enterprises, agencies, and e-commerce brands looking to manage customer communications across multiple channels. Our platform is desi

## About the vendor

- **Company**: Duochat

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, English, French, German, Hindi, Indonesian, Japanese, Korean, Portuguese, Spanish, Turkish
- **Available Countries**: Brazil, France, Germany, India, Indonesia, Saudi Arabia, Spain, Türkiye, United Kingdom, United States

## Features

- Mobile Access

## Integrations (11 total)

- Google Calendar
- Instagram
- Lead
- LinkedIn Marketing Solutions
- LinkedIn for Business
- Shopify
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- WhatsApp Business Suite
- Whatsapp CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Unified Communications Software](https://www.capterra.com.sg/directory/31035/unified-communications/software)

## Alternatives

1. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24167 reviews)
2. [Zoom Workplace](https://www.capterra.com.sg/software/144037/zoom-video-conferencing) — 4.6/5 (14651 reviews)
3. [GoTo Meeting](https://www.capterra.com.sg/software/163332/gotomeeting) — 4.4/5 (11531 reviews)
4. [Microsoft Teams](https://www.capterra.com.sg/software/168668/microsoft-teams) — 4.5/5 (11115 reviews)
5. [Webex Suite](https://www.capterra.com.sg/software/733/webex) — 4.4/5 (7410 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1103880/Duochat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10048503/Duochat/> |
| en-AE | <https://www.capterra.ae/software/1103880/Duochat> |
| en-AU | <https://www.capterra.com.au/software/1103880/Duochat> |
| en-CA | <https://www.capterra.ca/software/1103880/Duochat> |
| en-GB | <https://www.capterra.co.uk/software/1103880/Duochat> |
| en-IE | <https://www.capterra.ie/software/1103880/Duochat> |
| en-IL | <https://www.capterra.co.il/software/1103880/Duochat> |
| en-IN | <https://www.capterra.in/software/1103880/Duochat> |
| en-NZ | <https://www.capterra.co.nz/software/1103880/Duochat> |
| en-SG | <https://www.capterra.com.sg/software/1103880/Duochat> |
| en-ZA | <https://www.capterra.co.za/software/1103880/Duochat> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Duochat","description":"Duochat is a customer relationship management platform that consolidates WhatsApp, Instagram DMs, and AI-powered voice calls into a single inbox for team collaboration. The system routes messages from WhatsApp, Instagram DMs, story replies, and ad comments into a shared inbox while preserving conversation context. Teams can assign conversations, apply labels, create priority queues, and add internal notes. The AI chatbot operates through a no-code visual flow builder that creates automated conversation paths. Broadcast campaigns deliver personalized messages to contact lists. Analytics track response times, satisfaction scores, and resolution statistics. The AI voice agent manages outbound calls and qualifies leads while maintaining conversation context. Integrations connect with Shopify, Google Sheets, Zoho CRM, WooCommerce, and additional tools through REST API support. Security measures include end-to-end encryption and GDPR compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c30b83c7-262f-4aee-b844-d118836935b7.png","url":"https://www.capterra.com.sg/software/1103880/Duochat","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1103880/Duochat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/1103880/Duochat#faqs","mainEntity":[{"name":"What Is Duochat?","@type":"Question","acceptedAnswer":{"text":"Duochat is a customer relationship management platform that consolidates WhatsApp, Instagram DMs, and AI-powered voice calls into a single inbox for team collaboration. The system routes messages from WhatsApp, Instagram DMs, story replies, and ad comments into a shared inbox while preserving conversation context. Teams can assign conversations, apply labels, create priority queues, and add internal notes. The AI chatbot operates through a no-code visual flow builder that creates automated conversation paths. Broadcast campaigns deliver personalized messages to contact lists. Analytics track response times, satisfaction scores, and resolution statistics. The AI voice agent manages outbound calls and qualifies leads while maintaining conversation context. Integrations connect with Shopify, Google Sheets, Zoho CRM, WooCommerce, and additional tools through REST API support. Security measures include end-to-end encryption and GDPR compliance.","@type":"Answer"}},{"name":"Who Uses Duochat?","@type":"Question","acceptedAnswer":{"text":"Duochat serves small and medium-sized businesses (SMBs), startups, enterprises, agencies, and e-commerce brands looking to manage customer communications across multiple channels. Our platform is desi","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/software/1103880/Duochat#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software","position":2,"item":"/directory/31035/unified-communications/software","@type":"ListItem"},{"name":"Duochat","position":3,"item":"/software/1103880/Duochat","@type":"ListItem"}]}]}
</script>
