---
description: Get detailed information about root9 and how it can help you meet your business needs. Learn more about root9 price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: root9 Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [root9](/software/1102916/Signal9)

# root9

Canonical: https://www.capterra.com.sg/software/1102916/Signal9

> root9 is a modern IT Operations platform that unifies alert management, on-call, and IT service management (ITSM) for IT Operations,
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses root9?

IT Operations, NOC, SRE, DevOps, ITSM, and Signal Operations teams.

## About the vendor

- **Company**: Signal9

## Commercial Context

- **Starting Price**: US$179.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Aruba, Austria, Bahamas, Belgium, Bermuda, Bosnia & Herzegovina, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Gibraltar and 30 more

## Features

- Alerts/Escalation
- Alerts/Notifications
- Audit Trail
- Automated Routing
- Communications Management
- Incident Management
- Incident Reporting
- Investigation Management
- Knowledge Base Management
- Multi-Channel Communication
- On Call Scheduling
- Prioritization
- Reporting & Statistics
- Self Service Portal
- Status Tracking
- Support Ticket Management
- Task Management
- Ticket Management

## Integrations (56 total)

- AWS Management Console
- Axiom.ai
- Azure DevOps
- Checkly
- Checkmk
- ConnectWise Automate
- Cronitor
- Datadog
- Dynatrace
- Elastic
- Email
- Freshservice
- Grafana
- Graylog
- Health Check

... and 41 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)

## Related Categories

- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [Incident Management Software](https://www.capterra.com.sg/directory/31332/incident-management/software)
- [IT Ticketing Software](https://www.capterra.com.sg/directory/32623/it-ticketing-systems-software/software)

## Alternatives

1. [ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus) — 4.4/5 (234 reviews)
2. [Freshservice](https://www.capterra.com.sg/software/132997/freshservice) — 4.5/5 (805 reviews)
3. [HaloITSM](https://www.capterra.com.sg/software/200140/haloitsm) — 4.7/5 (44 reviews)
4. [NinjaOne](https://www.capterra.com.sg/software/165889/ninjaone) — 4.7/5 (298 reviews)
5. [TeamViewer ONE](https://www.capterra.com.sg/software/122252/teamviewer) — 4.6/5 (11644 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1102916/Signal9)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10047568/Signal9/> |
| en-AE | <https://www.capterra.ae/software/1102916/Signal9> |
| en-AU | <https://www.capterra.com.au/software/1102916/Signal9> |
| en-CA | <https://www.capterra.ca/software/1102916/Signal9> |
| en-GB | <https://www.capterra.co.uk/software/1102916/Signal9> |
| en-IE | <https://www.capterra.ie/software/1102916/Signal9> |
| en-IL | <https://www.capterra.co.il/software/1102916/Signal9> |
| en-IN | <https://www.capterra.in/software/1102916/Signal9> |
| en-NZ | <https://www.capterra.co.nz/software/1102916/Signal9> |
| en-SG | <https://www.capterra.com.sg/software/1102916/Signal9> |
| en-ZA | <https://www.capterra.co.za/software/1102916/Signal9> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"root9","description":"root9 is a modern IT Operations platform that unifies alert management, on-call, and IT service management (ITSM) for IT Operations, NOC, SRE, DevOps, and Platform Engineering teams.\n\nAlerts arrive by email or webhook and are parsed, normalized, deduplicated, and correlated into events. Incidents, problems, changes, requests, and on-call response share one operational identity, memory, and understanding. Capabilities include on-call scheduling and escalation, a knowledge base, automation, analytics, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, with the evidence and reasoning shown.\n\nInstead of a CMDB nobody keeps current, Signal9 builds operational identity from real activity, the ICDB. It also runs an MCP server for AI assistants such as Claude and ChatGPT.\n\nWorks with Splunk, Datadog, Grafana, Prometheus, CloudWatch, Azure Monitor, New Relic, PagerDuty, Opsgenie, ServiceNow, and Jira. No per-seat fees, unlimited users, free trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/378742a2-6f47-45d9-9620-93c1b0a361bc.png","url":"https://www.capterra.com.sg/software/1102916/Signal9","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1102916/Signal9#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"offers":{"price":"179","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/1102916/Signal9#faqs","mainEntity":[{"name":"What Is root9?","@type":"Question","acceptedAnswer":{"text":"root9 is a modern IT Operations platform that unifies alert management, on-call, and IT service management (ITSM) for IT Operations, NOC, SRE, DevOps, and Platform Engineering teams.Alerts arrive by email or webhook and are parsed, normalized, deduplicated, and correlated into events. Incidents, problems, changes, requests, and on-call response share one operational identity, memory, and understanding. Capabilities include on-call scheduling and escalation, a knowledge base, automation, analytics, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, with the evidence and reasoning shown.Instead of a CMDB nobody keeps current, Signal9 builds operational identity from real activity, the ICDB. It also runs an MCP server for AI assistants such as Claude and ChatGPT.Works with Splunk, Datadog, Grafana, Prometheus, CloudWatch, Azure Monitor, New Relic, PagerDuty, Opsgenie, ServiceNow, and Jira. No per-seat fees, unlimited users, free trial.","@type":"Answer"}},{"name":"Who Uses root9?","@type":"Question","acceptedAnswer":{"text":"IT Operations, NOC, SRE, DevOps, ITSM, and Signal Operations teams.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"root9","position":3,"item":"/software/1102916/Signal9","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/software/1102916/Signal9#breadcrumblist"}]}
</script>
