---
description: Get detailed information about Runia and how it can help you meet your business needs. Learn more about Runia price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Runia Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Runia](/software/1101395/Runia)

# Runia

Canonical: https://www.capterra.com.sg/software/1101395/Runia

> Runia is an AI platform that automates customer service, sales, and appointment scheduling on WhatsApp and Instagram.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Runia?

Runia serves e-commerce platforms, healthcare providers, educational institutions, real estate agencies, customer service teams, payment processors, and social media managers.

## About the vendor

- **Company**: Runia

## Commercial Context

- **Starting Price**: US$300.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Mexico, Panama, Peru, Puerto Rico, Uruguay

## Features

- Chatbot
- Live Chat
- Multi-Channel Communication

## Integrations (9 total)

- Google Calendar
- Google Sheets
- Hotmart
- Kommo
- Mercado Pago
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- Whatsapp CRM

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24151 reviews)
2. [Pipedrive](https://www.capterra.com.sg/software/132666/pipedrive) — 4.5/5 (3057 reviews)
3. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1787 reviews)
4. [LiveChat](https://www.capterra.com.sg/software/62194/livechat) — 4.6/5 (1727 reviews)
5. [Fathom](https://www.capterra.com.sg/software/1037530/fathom) — 5.0/5 (809 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1101395/Runia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046066/Runia/> |
| en-AE | <https://www.capterra.ae/software/1101395/Runia> |
| en-AU | <https://www.capterra.com.au/software/1101395/Runia> |
| en-CA | <https://www.capterra.ca/software/1101395/Runia> |
| en-GB | <https://www.capterra.co.uk/software/1101395/Runia> |
| en-IE | <https://www.capterra.ie/software/1101395/Runia> |
| en-IL | <https://www.capterra.co.il/software/1101395/Runia> |
| en-IN | <https://www.capterra.in/software/1101395/Runia> |
| en-NZ | <https://www.capterra.co.nz/software/1101395/Runia> |
| en-SG | <https://www.capterra.com.sg/software/1101395/Runia> |
| en-ZA | <https://www.capterra.co.za/software/1101395/Runia> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Runia","description":"Runia is an AI automation platform that streamlines customer interactions and business operations via messaging channels like WhatsApp Business and Instagram. Acting as a digital employee, it learns from product catalogs, pricing, and processes to handle tasks autonomously, including appointment scheduling, payment follow-ups, instant quotations, and customer inquiries. The platform integrates with calendars, e-commerce systems, payment gateways like MercadoPago and Stripe, and CRMs. Implementation takes four weeks, covering business analysis, training, integration, testing, and support. For complex queries, it escalates to human agents while retaining interaction context. Runia tracks metrics like response times and customer satisfaction through automated reports. With encryption protocols and a Meta partnership for WhatsApp, it ensures security. It addresses challenges like missed appointments, delayed responses, payment issues, and abandoned sales through automated engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c6d68237-c7f0-4129-b1aa-db64dd0ec29a.png","url":"https://www.capterra.com.sg/software/1101395/Runia","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1101395/Runia#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"offers":{"price":"300","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/1101395/Runia#faqs","mainEntity":[{"name":"What Is Runia?","@type":"Question","acceptedAnswer":{"text":"Runia is an AI automation platform that streamlines customer interactions and business operations via messaging channels like WhatsApp Business and Instagram. Acting as a digital employee, it learns from product catalogs, pricing, and processes to handle tasks autonomously, including appointment scheduling, payment follow-ups, instant quotations, and customer inquiries. The platform integrates with calendars, e-commerce systems, payment gateways like MercadoPago and Stripe, and CRMs. Implementation takes four weeks, covering business analysis, training, integration, testing, and support. For complex queries, it escalates to human agents while retaining interaction context. Runia tracks metrics like response times and customer satisfaction through automated reports. With encryption protocols and a Meta partnership for WhatsApp, it ensures security. It addresses challenges like missed appointments, delayed responses, payment issues, and abandoned sales through automated engagement.","@type":"Answer"}},{"name":"Who Uses Runia?","@type":"Question","acceptedAnswer":{"text":"Runia serves e-commerce platforms, healthcare providers, educational institutions, real estate agencies, customer service teams, payment processors, and social media managers.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Runia","position":3,"item":"/software/1101395/Runia","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/software/1101395/Runia#breadcrumblist"}]}
</script>