---
description: Get detailed information about HoteliaOS and how it can help you meet your business needs. Learn more about HoteliaOS price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HoteliaOS Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [HoteliaOS](/software/1101370/HoteliaOS)

# HoteliaOS

Canonical: https://www.capterra.com.sg/software/1101370/HoteliaOS

> Review response automation for boutique hotels across Google, Booking.com, TripAdvisor, Agoda, and Trip, with multi-language support
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses HoteliaOS?

HoteliaOS serves boutique hotels (1-50 rooms) without dedicated marketing teams. Built for owner-operators and GMs who need AI review responses across Google, TripAdvisor, Booking, Agoda, and Trip.com

## About the vendor

- **Company**: HoteliaOS

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Hong Kong SAR China, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam

## Features

- Dashboard
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Feedback and Reviews Management Software](https://www.capterra.com.sg/directory/31024/review-management/software)

## Alternatives

1. [Reviewpro Reputation](https://www.capterra.com.sg/software/181148/Reviewpro-Reputation) — 4.0/5 (6 reviews)
2. [Opinew](https://www.capterra.com.sg/software/181008/opinew-product-reviews) — 4.8/5 (42 reviews)
3. [Jobber](https://www.capterra.com.sg/software/127994/jobber) — 4.6/5 (1465 reviews)
4. [Trustpilot](https://www.capterra.com.sg/software/169618/trustpilot) — 4.5/5 (1205 reviews)
5. [Text Request](https://www.capterra.com.sg/software/167015/text-request) — 4.6/5 (1193 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1101370/HoteliaOS)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046040/HoteliaOS/> |
| en-AE | <https://www.capterra.ae/software/1101370/HoteliaOS> |
| en-AU | <https://www.capterra.com.au/software/1101370/HoteliaOS> |
| en-CA | <https://www.capterra.ca/software/1101370/HoteliaOS> |
| en-GB | <https://www.capterra.co.uk/software/1101370/HoteliaOS> |
| en-IE | <https://www.capterra.ie/software/1101370/HoteliaOS> |
| en-IL | <https://www.capterra.co.il/software/1101370/HoteliaOS> |
| en-IN | <https://www.capterra.in/software/1101370/HoteliaOS> |
| en-NZ | <https://www.capterra.co.nz/software/1101370/HoteliaOS> |
| en-SG | <https://www.capterra.com.sg/software/1101370/HoteliaOS> |
| en-ZA | <https://www.capterra.co.za/software/1101370/HoteliaOS> |

-----

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