---
description: Get detailed information about hearBack and how it can help you meet your business needs. Learn more about hearBack price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: hearBack Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [hearBack](/software/1100995/hearBack)

# hearBack

Canonical: https://www.capterra.com.sg/software/1100995/hearBack

> hearBack is software that helps businesses collect and auto-respond to Google reviews using AI to boost local search rankings.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses hearBack?

HearBack is designed for restaurants, salons, barbers, dentists, gyms, cafés, hotels, contractors, clinics, pet grooming services, cleaning services, and auto services.

## About the vendor

- **Company**: hearBack

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Response Management
- Review Monitoring
- Review Notification

## Support Options

- Email/Help Desk
- Chat

## Category

- [Feedback and Reviews Management Software](https://www.capterra.com.sg/directory/31024/review-management/software)

## Alternatives

1. [Reviewpro Reputation](https://www.capterra.com.sg/software/181148/Reviewpro-Reputation) — 4.0/5 (6 reviews)
2. [Opinew](https://www.capterra.com.sg/software/181008/opinew-product-reviews) — 4.8/5 (42 reviews)
3. [Jobber](https://www.capterra.com.sg/software/127994/jobber) — 4.6/5 (1465 reviews)
4. [Trustpilot](https://www.capterra.com.sg/software/169618/trustpilot) — 4.5/5 (1205 reviews)
5. [Text Request](https://www.capterra.com.sg/software/167015/text-request) — 4.6/5 (1193 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1100995/hearBack)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10045664/hearBack/> |
| en-AE | <https://www.capterra.ae/software/1100995/hearBack> |
| en-AU | <https://www.capterra.com.au/software/1100995/hearBack> |
| en-CA | <https://www.capterra.ca/software/1100995/hearBack> |
| en-GB | <https://www.capterra.co.uk/software/1100995/hearBack> |
| en-IE | <https://www.capterra.ie/software/1100995/hearBack> |
| en-IL | <https://www.capterra.co.il/software/1100995/hearBack> |
| en-IN | <https://www.capterra.in/software/1100995/hearBack> |
| en-NZ | <https://www.capterra.co.nz/software/1100995/hearBack> |
| en-SG | <https://www.capterra.com.sg/software/1100995/hearBack> |
| en-ZA | <https://www.capterra.co.za/software/1100995/hearBack> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"hearBack","description":"hearBack is review management software that simplifies collecting and responding to Google reviews, boosting local search visibility. It automates review workflows with intelligent routing, AI-generated responses, and multi-channel distribution. Smart review links adapt to customer sentiment, directing satisfied customers to Google and routing negative feedback to a private inbox. \n\nThese links can be shared via SMS, email, QR codes, NFC tags, and WhatsApp. The AI reply feature crafts personalized responses that reflect the brand's voice and use location-specific keywords for local SEO. The system detects and responds to multilingual reviews in their original language. \n\nNegative reviews need manual approval before responses are published. Google reviews sync every four hours or on demand, triggering immediate AI responses. The platform offers analytics tools for insights into review performance and sentiment patterns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c09f3c12-2480-4427-b647-6ee8ffddb612.png","url":"https://www.capterra.com.sg/software/1100995/hearBack","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1100995/hearBack#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/1100995/hearBack#faqs","mainEntity":[{"name":"What Is hearBack?","@type":"Question","acceptedAnswer":{"text":"hearBack is review management software that simplifies collecting and responding to Google reviews, boosting local search visibility. It automates review workflows with intelligent routing, AI-generated responses, and multi-channel distribution. Smart review links adapt to customer sentiment, directing satisfied customers to Google and routing negative feedback to a private inbox. These links can be shared via SMS, email, QR codes, NFC tags, and WhatsApp. The AI reply feature crafts personalized responses that reflect the brand's voice and use location-specific keywords for local SEO. The system detects and responds to multilingual reviews in their original language. Negative reviews need manual approval before responses are published. Google reviews sync every four hours or on demand, triggering immediate AI responses. The platform offers analytics tools for insights into review performance and sentiment patterns.","@type":"Answer"}},{"name":"Who Uses hearBack?","@type":"Question","acceptedAnswer":{"text":"HearBack is designed for restaurants, salons, barbers, dentists, gyms, cafés, hotels, contractors, clinics, pet grooming services, cleaning services, and auto services.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Feedback and Reviews Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"hearBack","position":3,"item":"/software/1100995/hearBack","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/software/1100995/hearBack#breadcrumblist"}]}
</script>
