---
description: Get detailed information about 8x8 Engage and how it can help you meet your business needs. Learn more about 8x8 Engage price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 8x8 Engage Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [8x8 Engage](/software/1094004/8x8-Engage)

# 8x8 Engage

Canonical: https://www.capterra.com.sg/software/1094004/8x8-Engage

> 8x8 Engage is a customer experience platform that enables customer-facing teams to deliver consistent experiences across touchpoints.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: 8x8
- **Location**: Campbell, US
- **Founded**: 1987

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Communication Management
- Customer Experience Management
- Customer History
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.com.sg/software/169505/zoho-desk) — 4.5/5 (2212 reviews)
2. [Zoho CRM](https://www.capterra.com.sg/software/155928/zoho-crm) — 4.3/5 (6972 reviews)
3. [Zoho CRM Plus](https://www.capterra.com.sg/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
4. [SurveySparrow](https://www.capterra.com.sg/software/168823/surveysparrow) — 4.4/5 (121 reviews)
5. [Freshdesk](https://www.capterra.com.sg/software/124981/freshdesk) — 4.5/5 (3414 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1094004/8x8-Engage)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10039748/8x8-Engage/> |
| en-AE | <https://www.capterra.ae/software/1094004/8x8-Engage> |
| en-AU | <https://www.capterra.com.au/software/1094004/8x8-Engage> |
| en-CA | <https://www.capterra.ca/software/1094004/8x8-Engage> |
| en-GB | <https://www.capterra.co.uk/software/1094004/8x8-Engage> |
| en-IE | <https://www.capterra.ie/software/1094004/8x8-Engage> |
| en-IL | <https://www.capterra.co.il/software/1094004/8x8-Engage> |
| en-IN | <https://www.capterra.in/software/1094004/8x8-Engage> |
| en-NZ | <https://www.capterra.co.nz/software/1094004/8x8-Engage> |
| en-SG | <https://www.capterra.com.sg/software/1094004/8x8-Engage> |
| en-ZA | <https://www.capterra.co.za/software/1094004/8x8-Engage> |

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