---
description: Get detailed information about United World Telecom and how it can help you meet your business needs. Learn more about United World Telecom price, benefits, and disadvantages for businesses in Singapore.
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title: United World Telecom Pricing, Cost & Reviews - Capterra Singapore 2026
---

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# United World Telecom

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> United World Telecom is cloud communications software that provides VoIP services and local and toll-free numbers for businesses.
> 
> Verdict: Rated **5.0/5** by 8 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses United World Telecom?

United World Telecom is used by global support teams, sales departments, service desks, and international businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 8 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Global Call Forwarding

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, France, Germany, India, Singapore, Thailand, United Kingdom, United States

## Features

- Automated Attendant
- Call Recording
- Call Routing
- IVR
- Voice Mail

## Integrations (4 total)

- 3CX
- Genesys
- Gorgias
- Intercom

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Phone Systems](https://www.capterra.com.sg/directory/31101/business-phone-systems/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1787 reviews)
2. [RingEX](https://www.capterra.com.sg/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews)
3. [Bitrix24](https://www.capterra.com.sg/software/113540/bitrix24) — 4.2/5 (1001 reviews)
4. [Nextiva](https://www.capterra.com.sg/software/175788/nextiva) — 4.6/5 (919 reviews)
5. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (884 reviews)

## Reviews

### "The best VoIP platform for companies looking to connect with international market." — 5.0/5

> **Ashish** | *15 July 2026* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: The user friendly interface is my personal favorite. It is as simple as a dialer on your phone. You have an international number, dial it and stay connected.
> 
> **Cons**: As such there is nothing to dislike about the platform. This is a highly recommended platform if you wish to make international calls at very economic prices.

Though there is one thing that i'd like to highlight is that accessing call recordings is a task from the backend. It can be much more easier than the current way to access.
> 
> It has been soothingly great, since it UWT has helped me reach more global clients since my company has started using it.

-----

### "Impressed with product and with customer service" — 5.0/5

> **Teddi** | *20 July 2026* | Wholesale | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and the customer service is superb.  The sign up process was easy and you have an actual person assigned to your account should you have any questions. The calls in and out show our US number though we are based out of Europe.  Exactly what we want.
> 
> **Cons**: Ocassionally the app stops working but customer service resolves the issue very quickly.  On occassion the call does not go through when calling out, or the app doesn´t always show recent call log.  When you answer a call, there is also a slight delay hearing the person who is calling, which is a bit annoying.  But the sound of the calls is excellent.
> 
> I am impressed.  I signed up since our office needed a US phone number even though our main office is based out of Europe.  We receive our customers calls directly to a cell phone and our US number shows on caller ID when we call our customers.  Very cool.  And the customer service is excellent.

-----

### "Great Service" — 5.0/5

> **Declan** | *14 April 2026* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to set up and very straightforward to manage. The onboarding process was smooth, and I was able to activate my London business number quickly without any technical complications. The billing is clear and transparent, with no hidden charges, which is important when running an international business. The service itself is reliable, with consistent call quality and no noticeable downtime. I also appreciate the flexibility of managing everything online, which makes it efficient to control settings remotely. Overall, the platform does exactly what it promises and integrates well into a professional business setup.
> 
> **Cons**: There is very little to fault in the service overall. If anything, some of the advanced features and settings could benefit from clearer guidance or more detailed explanations for first-time users, particularly those unfamiliar with telecom platforms. While the system is generally intuitive, a slightly more structured onboarding guide or walkthrough would make the initial experience even smoother. That said, once familiar with the platform, everything works efficiently and reliably. These are relatively minor points and do not detract from the overall quality of the service provided.
> 
> My overall experience has been very positive. The service is professional, reliable, and well-suited to international business needs. Having a London number for my business has added credibility and accessibility for clients, and United World Telecom has made this simple to implement. Their support team is responsive and helpful whenever needed, and the system is easy to manage on a day-to-day basis. The combination of ease of use, dependable performance, and clear billing makes it a strong solution for businesses looking to establish an international presence without unnecessary complexity.

-----

### "Great Experience" — 5.0/5

> **Gaurav** | *14 July 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: I love their services and support. They have really affordable inbound and outbound calling plans with all types of tools. I've used many other providers and GCF is the best one I've found so far.
> 
> **Cons**: Not much. I've found everything as per my satisfaction. Although, I'd suggest them to add some more countries for outbound callings.
> 
> I've been using United World Telecom's services for both inbound and outbound calling needs and my experience has been great\!. They have a great support team that gives prompt replies and solutions both on chat and call. I love their services.

-----

### "Best company around" — 5.0/5

> **Joey** | *14 April 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service is out of this world. Their prices are absolutely fabulous. I wouldn’t use anybody else.
> 
> **Cons**: There is no Cons. We are eight years going strong with United world telecom. We have been very happy with them for a little over eight years.
> 
> Price price and the price. And also customer service is top-notch. That’s all there is to say about United world to telecom.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1089682/United-World-Telecom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10038770/United-World-Telecom/> |
| en-AE | <https://www.capterra.ae/software/1089682/United-World-Telecom> |
| en-AU | <https://www.capterra.com.au/software/1089682/United-World-Telecom> |
| en-CA | <https://www.capterra.ca/software/1089682/United-World-Telecom> |
| en-GB | <https://www.capterra.co.uk/software/1089682/United-World-Telecom> |
| en-IE | <https://www.capterra.ie/software/1089682/United-World-Telecom> |
| en-IL | <https://www.capterra.co.il/software/1089682/United-World-Telecom> |
| en-IN | <https://www.capterra.in/software/1089682/United-World-Telecom> |
| en-NZ | <https://www.capterra.co.nz/software/1089682/United-World-Telecom> |
| en-SG | <https://www.capterra.com.sg/software/1089682/United-World-Telecom> |
| en-ZA | <https://www.capterra.co.za/software/1089682/United-World-Telecom> |

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