---
description: Get detailed information about CapX Engage and how it can help you meet your business needs. Learn more about CapX Engage price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CapX Engage Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [CapX Engage](/software/1083739/CapX-Engage)

# CapX Engage

Canonical: https://www.capterra.com.sg/software/1083739/CapX-Engage

> CapX Engage is a customer engagement software that enables enterprises to connect with customers through video interactions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses CapX Engage?

The product caters to customer service departments, contact centers, enterprises, IT administrators, and organizations focused on customer engagement and communication.

## About the vendor

- **Company**: Capstar Solutions

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man and 19 more

## Features

- Agent Interface
- Automated Routing
- Chatbot
- Computer Telephony Integration
- Quality Management
- Queue Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)

## Alternatives

1. [CommPeak Dialer](https://www.capterra.com.sg/software/201709/commpeak-dialer) (0 reviews)
2. [Webex Suite](https://www.capterra.com.sg/software/733/webex) — 4.4/5 (7396 reviews)
3. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Zoho Desk](https://www.capterra.com.sg/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
5. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1083739/CapX-Engage)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10035184/CapX-Engage/> |
| en-AE | <https://www.capterra.ae/software/1083739/CapX-Engage> |
| en-AU | <https://www.capterra.com.au/software/1083739/CapX-Engage> |
| en-CA | <https://www.capterra.ca/software/1083739/CapX-Engage> |
| en-GB | <https://www.capterra.co.uk/software/1083739/CapX-Engage> |
| en-IE | <https://www.capterra.ie/software/1083739/CapX-Engage> |
| en-IL | <https://www.capterra.co.il/software/1083739/CapX-Engage> |
| en-IN | <https://www.capterra.in/software/1083739/CapX-Engage> |
| en-NZ | <https://www.capterra.co.nz/software/1083739/CapX-Engage> |
| en-SG | <https://www.capterra.com.sg/software/1083739/CapX-Engage> |
| en-ZA | <https://www.capterra.co.za/software/1083739/CapX-Engage> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"CapX Engage","description":"CapX Engage is a customer engagement software that connects enterprises with customers through video interactions. The platform features real-time video call transfers, skill-based routing to minimize wait times, and comprehensive reporting for analyzing customer interactions and agent performance. The system includes call monitoring capabilities that allow supervisors to provide real-time feedback to agents. Additionally, the software offers AI-powered tools such as virtual assistants, automated follow-ups, and personalized recommendations to enhance customer experiences. \n\nCapX Engage provides deployment flexibility with both on-premise and cloud options, along with customizable modules that integrate with existing systems. The platform maintains security measures to protect data while remaining scalable to accommodate business growth. This communication solution strengthens customer relationships through face-to-face conversations that address customer needs effectively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9fc64501-8069-4913-9144-7bec030f8a60.png","url":"https://www.capterra.com.sg/software/1083739/CapX-Engage","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1083739/CapX-Engage#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/1083739/CapX-Engage#faqs","mainEntity":[{"name":"What Is CapX Engage?","@type":"Question","acceptedAnswer":{"text":"CapX Engage is a customer engagement software that connects enterprises with customers through video interactions. The platform features real-time video call transfers, skill-based routing to minimize wait times, and comprehensive reporting for analyzing customer interactions and agent performance. The system includes call monitoring capabilities that allow supervisors to provide real-time feedback to agents. Additionally, the software offers AI-powered tools such as virtual assistants, automated follow-ups, and personalized recommendations to enhance customer experiences. CapX Engage provides deployment flexibility with both on-premise and cloud options, along with customizable modules that integrate with existing systems. The platform maintains security measures to protect data while remaining scalable to accommodate business growth. This communication solution strengthens customer relationships through face-to-face conversations that address customer needs effectively.","@type":"Answer"}},{"name":"Who Uses CapX Engage?","@type":"Question","acceptedAnswer":{"text":"The product caters to customer service departments, contact centers, enterprises, IT administrators, and organizations focused on customer engagement and communication.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"CapX Engage","position":3,"item":"/software/1083739/CapX-Engage","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/software/1083739/CapX-Engage#breadcrumblist"}]}
</script>