---
description: Get detailed information about ChatMitra and how it can help you meet your business needs. Learn more about ChatMitra price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatMitra Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [ChatMitra](/software/1083735/ChatMitra)

# ChatMitra

Canonical: https://www.capterra.com.sg/software/1083735/ChatMitra

> ChatMitra is a WhatsApp Business API platform that helps Indian businesses connect, automate chatbots, and grow revenue.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ChatMitra?

Chat Mitra is used by e-commerce businesses, logistics companies, food establishments, real estate agencies, finance/lending services, IT consultants, and Indian businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ChatMitra

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Chat Mitra offers flexible and affordable WhatsApp automation pricing for businesses of all sizes. The platform is designed to help startups, SMEs, agencies, and enterprises automate customer communication, lead generation, support, and engagement through the WhatsApp Business API.

The Starter Plan is free to get started and uses a simple pay-per-conversation pricing model. Businesses only pay ₹0.20 per conversation plus applicable Meta charges. This plan includes WhatsApp Business API access, onboarding support, broadcasting tools, contact management, campaign tracking, message templates, and basic automation features.

The Pro Plan is designed for businesses that require advanced automation and AI-powered communication. It is priced at ₹999 per month plus ₹0.20 per conversation and Meta charges. In addition to all Starter Plan features, the Pro Plan includes AI chatbot automation, auto replies, webhook integrations, API access for sending messages directly from websites or internal systems, advanced workflows, and developer integrations.

Chat Mitra provides scalable pricing that allows businesses to start small and grow based on usage requirements without large upfront costs. Meta conversation charges are billed separately as per WhatsApp Business pricing policies.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Hindi
- **Available Countries**: India

## Features

- Autoresponders
- Chat/Messaging
- Mobile Access
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Integrations (5 total)

- Google Sheets
- Razorpay
- Shopify
- Shopify Plus
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1786 reviews)
2. [WhatsApp](https://www.capterra.com.sg/software/180345/whatsapp) — 4.7/5 (16400 reviews)
3. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24143 reviews)
4. [LiveChat](https://www.capterra.com.sg/software/62194/livechat) — 4.6/5 (1727 reviews)
5. [Tidio](https://www.capterra.com.sg/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Reviews

### "Best In Terms Of Affordability & Support For New & Small Scale Business Owners" — 5.0/5

> **Akshay** | *8 June 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I have been extremely satisfied with the services provided by Chatmitra. Their team is professional, responsive, and genuinely committed to helping businesses establish a strong digital presence. What stands out most is their affordable pricing structure, which makes high-quality digital marketing and business support accessible even for startups and small-scale business owners.

As a business owner, I understand how important it is to get value for every rupee invested, and Chatmitra consistently delivers excellent results without charging excessive fees. Their services are practical, effective, and tailored to the unique needs of growing businesses.

I would especially recommend Chatmitra to new entrepreneurs and small business owners who may not have large marketing budgets but still want to compete effectively in today's digital marketplace. Their guidance, support, and cost-effective solutions can make a significant difference in building brand awareness and attracting customers.

Overall, Chatmitra offers an outstanding combination of affordability, reliability, and effectiveness. I highly recommend their services to anyone looking to grow their business with confidence.
> 
> **Cons**: At this stage, it's difficult for me to point out any significant drawbacks of Chatmitra because I am still a relatively new user of their services. So far, my experience has been positive in terms of communication, support, pricing, and overall service quality. The team has been responsive and professional, and the solutions provided have met my expectations.

If I had to mention one limitation, it would simply be that I haven't been using their services long enough to fully evaluate the long-term impact and consistency of results. Some business services reveal their true value over several months, so I believe a more comprehensive assessment will only be possible with time. As of now, I have not encountered any major issues or concerns, and I look forward to continuing to work with them and seeing the long-term benefits of their support.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1083735/ChatMitra)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10035180/ChatMitra/> |
| en-AE | <https://www.capterra.ae/software/1083735/ChatMitra> |
| en-AU | <https://www.capterra.com.au/software/1083735/ChatMitra> |
| en-CA | <https://www.capterra.ca/software/1083735/ChatMitra> |
| en-GB | <https://www.capterra.co.uk/software/1083735/ChatMitra> |
| en-IE | <https://www.capterra.ie/software/1083735/ChatMitra> |
| en-IL | <https://www.capterra.co.il/software/1083735/ChatMitra> |
| en-IN | <https://www.capterra.in/software/1083735/ChatMitra> |
| en-NZ | <https://www.capterra.co.nz/software/1083735/ChatMitra> |
| en-SG | <https://www.capterra.com.sg/software/1083735/ChatMitra> |
| en-ZA | <https://www.capterra.co.za/software/1083735/ChatMitra> |

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