--- description: Get detailed information about SMARTgms and how it can help you meet your business needs. Learn more about SMARTgms price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SMARTgms Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Online Booking Software](/directory/20032/reservations/software) > [SMARTgms](/software/1080826/SMART) # SMARTgms Canonical: https://www.capterra.com.sg/software/1080826/SMART Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/1080826/SMART?page=2) > Reservations management solution, channel manager \& payment gateway in one, easy to use system specifically for small operators in NZ. > > Verdict: Rated **5.0/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SMARTgms? Holiday home owners; Bed \& Breakfast operators; Farmstays \& other small scale accommodation providers in New Zealand ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 7 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: TrueNZ SMART Accommodation ## Commercial Context - **Target Audience**: 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: New Zealand ## Features - Booking Management - Booking Notes - Calendar Management - Channel Analytics - Customer Support - Inventory Control - Online Booking - Partner Management - Payment Processing ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Online Booking Software](https://www.capterra.com.sg/directory/20032/reservations/software) ## Related Categories - [Online Booking Software](https://www.capterra.com.sg/directory/20032/reservations/software) - [Channel Management Software](https://www.capterra.com.sg/directory/30678/channel-management/software) ## Alternatives 1. 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I researched all the booking systems/channel managers available on the market and SMARTgms came out ahead of the others > > I am a website designer/builder and have implemented a number of different systems as requested by my customers. I found myself changing from many of these systems to SMARTgms when other systems did not provide the functionality needed by the accommodation operators. Both myself and the accommodation operators are really pleased with the prompt and excellent support we have received from the team at SMART. When I setup me own bed and breakfast accommodation there was only one choice as far as I was concerned and SMARTgms continues to meet all my needs for co-ordinating and managing the booking I get from the different sources including Booking.com, Airbnb and the commission free bookings I get direct through my own website. ----- ### "Value for money" — 5.0/5 > **David** | *24 June 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The Reliable Channel Management provided is essential to our business. The Direct Booking Engine allows guests to book directly commission free. Their Payment System securely handles gguest deposits and credit card payments along with invoicing. A host of Admin Tools allows for easy management of cancellations, reinstatement of rooms and the ability to modify rates with ease at a moments notice. > > **Cons**: Navigation of the Management Calendar could do with some short cuts to get from one month to another and in particular to get back to the day in hand. > > Great value with everything in one place to manage a busy B\&B. Excellent customer support and follow up service along with regular newsletter updates and recommendations. ----- ### "Use SMARTgms" — 5.0/5 > **Lynn** | *30 June 2026* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Like most things about SMARTgms — as a booking management system it's responsive, easy to use, and the backup support is excellent and very good value for money. Whenever I've needed help, the team has been quick to respond and easy to deal with. The platform itself is intuitive, so getting up and running didn't take long at all. Knowing there's solid support behind the software makes a real difference day to day. > > **Cons**: Honestly, there is nothing I would flag as a negative. SMARTgms serves its purpose exceptionally well and, most importantly, gives me complete peace of mind when it comes to booking management — which for me is the most critical factor in running a successful short-term rental. It does exactly what it promises, and that's all I need. > > I've been using SMARTgms for a number of years now and the experience has consistently been excellent. The platform is easy to use and does a great job of keeping track of all the things that matter most in managing my property. What I appreciate most is being able to leave it in the hands of the experts — that frees me up to focus on what I do best. It's the kind of system that just works, and the team behind it gives you the confidence to step back and trust the process. ----- ### "sharpeter's" — 5.0/5 > **Peter** | *20 November 2025* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: Does everything for me in a prompt and simple way. Makes my life secure and easy even my wife understands and uses it. > > **Cons**: It tries to get me to but my clients email address in. I am happy the it has the clients it gives me but not my clients I find myself. > > I have been with Smart Sims for a long time (10 years?) and I have not thought of a good reason to leave ----- ### "Smartgms is super smart for your successful business" — 5.0/5 > **Beverley** | *20 June 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Smartgms has definitely been value for money and great service for my B\&B business. \[sensitive content hidden\]’s IT has been so very appreciated and I highly recommend them. > > **Cons**: I don’t know enough about IT and systems to have an opinion . I had to learn a lot but the manual given is great for beginners. > > My B\&B uses Smartgms as a channel manager and my bookings are easy to navigate and \[sensitive content hidden\] is great to talk with. Highly recommend. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/1080826/SMART?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/1080826/SMART) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data