---
description: Get detailed information about SupportBox and how it can help you meet your business needs. Learn more about SupportBox price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SupportBox Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [SupportBox](/software/1080163/SupportBox)

# SupportBox

Canonical: https://www.capterra.com.sg/software/1080163/SupportBox

> All-in-one customer support platform.
Emails, calls, chat \& AI — all in one inbox for faster, smarter, more personal support.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SupportBox?

Customer support

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: SupportBox

## Commercial Context

- **Starting Price**: €16.90
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing is based on selected features and number of users, billed monthly or annually.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Bulgarian, Croatian, Czech, Danish, English, Finnish, French, German, Greek, Hungarian, Italian, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish
- **Available Countries**: Czechia, Slovakia

## Features

- CRM
- Chat/Messaging
- Customizable Branding
- Email Management
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Third-Party Integrations

## Integrations (11 total)

- ActiveCampaign
- Ecomail
- Freelo
- Instagram
- Mailchimp
- PrestaShop
- RAYNET CRM
- Retino
- Shopify
- SimpleShop
- WooCommerce

## Support Options

- Email/Help Desk
- Chat

## Category

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.com.sg/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [SparrowDesk](https://www.capterra.com.sg/software/1080629/SparrowDesk) (0 reviews)
4. [Freshdesk](https://www.capterra.com.sg/software/124981/freshdesk) — 4.5/5 (3408 reviews)
5. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24046 reviews)

## Reviews

### "All in one communication solution for B2B" — 5.0/5

> **Jaroslav** | *17 December 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: What we value most is the ability to collaborate with colleagues on a single email, allowing us to craft the best possible response and provide the highest level of support to our customers. Supportbox also offers us an all-in-one solution, including AI chat, telephone management, and, naturally, email ticketing.
> 
> **Cons**: The app's design feels a bit outdated, but from what I understand, a redesign is in progress. We are overall satisfied.
> 
> Every email from our customers now receives a response, which addresses the most significant issue we previously faced with Gmail and other solutions.

-----

### "My only positive experience with Supportbox" — 5.0/5

> **Magda** | *26 November 2025* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: The biggest benefit is the ability to handle all customer inquiries for our e-shop from every possible channel (live chat on the website, email, social media etc.). Thanks to the user-friendly interface, it saves us a lot of time.
> 
> **Cons**: I can’t think of anything that doesn’t suit me or that couldn’t be adjusted or customized to match our needs and everyday workflow.
> 
> I use SupportBox on a daily basis. I handle our customers’ inquiries there together with my colleagues. Within SupportBox, we can categorize and assign queries to each other without needing to be in the same office. SupportBox is very clear and easy to navigate, and I found it intuitive right from the start.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1080163/SupportBox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10033093/SupportBox/> |
| en-AE | <https://www.capterra.ae/software/1080163/SupportBox> |
| en-AU | <https://www.capterra.com.au/software/1080163/SupportBox> |
| en-CA | <https://www.capterra.ca/software/1080163/SupportBox> |
| en-GB | <https://www.capterra.co.uk/software/1080163/SupportBox> |
| en-IE | <https://www.capterra.ie/software/1080163/SupportBox> |
| en-IL | <https://www.capterra.co.il/software/1080163/SupportBox> |
| en-IN | <https://www.capterra.in/software/1080163/SupportBox> |
| en-NZ | <https://www.capterra.co.nz/software/1080163/SupportBox> |
| en-SG | <https://www.capterra.com.sg/software/1080163/SupportBox> |
| en-ZA | <https://www.capterra.co.za/software/1080163/SupportBox> |

-----

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