---
description: Get detailed information about Yellow Tokens and how it can help you meet your business needs. Learn more about Yellow Tokens price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Yellow Tokens Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Yellow Tokens](/software/1079351/Yellow-Tokens)

# Yellow Tokens

Canonical: https://www.capterra.com.sg/software/1079351/Yellow-Tokens

> Transform spontaneous customer feedback into intelligence, action plans, and continuous business improvement.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Yellow Tokens?

Yellow Tokens helps B2C companies analyze customer and competitor feedback, analyze satisfaction trends, and transform insights into actionable improvement plans.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Yellow Tokens

## Commercial Context

- **Starting Price**: US$22.00
- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: Yellow Tokens offers flexible, usage-based pricing. Customers select the number of analyzed assets (companies, establishments, products), projects, and users they want to include. Pricing starts at $127/month for one project and two companies, and scales up to 1,000 of each type of asset. A free plan is available for evaluation, and a free trial is also offered through the signup process.
- **Target Audience**: 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Croatia, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Iceland, India, Ireland and 18 more

## Features

- Dashboard
- Data Visualization
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Text Analysis

## Integrations (5 total)

- Asana
- ClickUp
- Jira
- Trello
- monday.com AI Work Platform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.com.sg/software/32728/surveymonkey) — 4.6/5 (10496 reviews)
2. [Trustpilot](https://www.capterra.com.sg/software/169618/trustpilot) — 4.5/5 (1205 reviews)
3. [Broadly](https://www.capterra.com.sg/software/161326/broadly-reviews) — 4.8/5 (336 reviews)
4. [Experience.com](https://www.capterra.com.sg/software/178112/socialsurvey) — 4.7/5 (89 reviews)
5. [Jotform](https://www.capterra.com.sg/software/158456/jotform-4-0) — 4.7/5 (2919 reviews)

## Reviews

### "Strong tool for tracking feedback across multiple stores, with room to improve alerts and exports" — 5.0/5

> **Carolina** | *19 December 2025* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Being able to see customer comments from different social networks all in one place was very helpful, especially when managing feedback across multiple stores and brands.
> 
> **Cons**: It would be helpful if the platform sent alerts when satisfaction levels drop or spike unexpectedly.
> 
> The experience was generally positive. I was able to add links for multiple stores and companies, and the tool does a good job surfacing common topics and recurring issues in customer feedback. That said, I couldn’t export the topic summaries, and the lack of automated alerts is a limitation.

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### "Turns competitor weaknesses into acquisition strategy" — 5.0/5

> **Yuri** | *14 August 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: how it turns competitor weaknesses into acquisition opportunities. By analyzing public feedback and running SWOT analysis across brands, we can see where competitors are falling short and build campaigns around those gaps
> 
> **Cons**: The platform itself is really good, but the channel coverage could be more complete. It's missing integration with Google Play and Apple App Store.
> 
> Overall, our experience has been very positive. Yellow Tokens has become part of our acquisition strategy. We use it to spot recurring weaknesses among competitors through feedback analysis then turn those findings into campaigns. The centralized platform and benchmark tools save us time compared to manually tracking reviews across different sites

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1079351/Yellow-Tokens)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032697/Yellow-Tokens/> |
| en-AE | <https://www.capterra.ae/software/1079351/Yellow-Tokens> |
| en-AU | <https://www.capterra.com.au/software/1079351/Yellow-Tokens> |
| en-CA | <https://www.capterra.ca/software/1079351/Yellow-Tokens> |
| en-GB | <https://www.capterra.co.uk/software/1079351/Yellow-Tokens> |
| en-IE | <https://www.capterra.ie/software/1079351/Yellow-Tokens> |
| en-IL | <https://www.capterra.co.il/software/1079351/Yellow-Tokens> |
| en-IN | <https://www.capterra.in/software/1079351/Yellow-Tokens> |
| en-NZ | <https://www.capterra.co.nz/software/1079351/Yellow-Tokens> |
| en-SG | <https://www.capterra.com.sg/software/1079351/Yellow-Tokens> |
| en-ZA | <https://www.capterra.co.za/software/1079351/Yellow-Tokens> |

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