--- description: Get detailed information about VoiceStack and how it can help you meet your business needs. Learn more about VoiceStack price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VoiceStack Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Softphone Software](/directory/31029/softphone/software) > [VoiceStack](/software/1078916/VoiceStack) # VoiceStack Canonical: https://www.capterra.com.sg/software/1078916/VoiceStack Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/1078916/VoiceStack?page=2) > VoiceStack is an AI-powered enterprise phone system designed boost patient conversion rates built for dental practices and DSOs. > > Verdict: Rated **5.0/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses VoiceStack? The target market for VoiceStack is dental practices and DSOs seeking AI-powered VoIP, call analytics, and automation to boost patient conversion and revenue. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 14 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Good Methods Global ## Commercial Context - **Starting Price**: US$399.00 - **Pricing model**: Per User - **Pricing Details**: VoiceStack pricing starts at USD 399 and ranges up to USD 449 per month, offering a flexible model based on the number of phone lines and AI features selected. Unlike many competitors with rigid, one-size-fits-all pricing, VoiceStack is designed for dental practices and DSOs of all sizes, ensuring you pay only for what you need. While we do not currently offer a trial period, our team can connect you with existing customers to help set realistic expectations and showcase measurable ROI. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, United Kingdom, United States ## Features - Automatic Call Distribution - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Tracking - Caller ID - Caller Profiles - IVR - Reporting & Statistics - Voice Mail ## Integrations (11 total) - Boxly - CareStack - DenGro - Dentrix - Dentrix Ascend - Dentrix Enterprise - Eaglesoft - Google Ads - Google Analytics 360 - HighLevel - Open Dental ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Softphone Software](https://www.capterra.com.sg/directory/31029/softphone/software) ## Related Categories - [Softphone Software](https://www.capterra.com.sg/directory/31029/softphone/software) - [VoIP Software](https://www.capterra.com.sg/directory/30940/voip/software) ## Alternatives 1. [3CX](https://www.capterra.com.sg/software/158704/3cx) — 4.4/5 (468 reviews) 2. [RingEX](https://www.capterra.com.sg/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) 3. [CTM](https://www.capterra.com.sg/software/152004/call-tracking-software) — 4.7/5 (159 reviews) 4. [Ringotel](https://www.capterra.com.sg/software/214846/ringotel) — 5.0/5 (14 reviews) 5. [Zoom Phone](https://www.capterra.com.sg/software/208535/zoom-phone) — 4.5/5 (246 reviews) ## Reviews ### "VoiceStack - Highly Recommend" — 5.0/5 > **Donna** | *5 August 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We started using VoiceStack about a year ago. It is far superior to our previous software integrated phone system. VoiceStack has so many helpful features it is hard to choose my favorites. I, personally, love the Live Transcript feature. While I am speaking with a patient on the phone, VoiceStack is transcribing our conversation. If I miss the patient’s name, it’s right there in front of me – I don’t have to apologetically ask their name again or for any other information that I might have missed. At the end of the call, VS summarizes the conversation where I have the option of saving the transcript in the patient’s memo module. Another favorite feature is Call Scoring. It evaluates each agent’s calls and provides feedback to improve call handling. It has been a great training tool. The Admin dashboard is invaluable to me for call analysis, to see the live status of all my agents, see potential opportunities, and conversion metrics – all which help me make more informed decisions. There are many other features that I have become dependent upon and it is the missed call list. If we are unable to answer a call and the caller hangs up, we call that person as quickly as possible before they go right on down the list to the next dentist’s office. The onboarding process was easy and thorough. VoiceStack was always there to answer our questions and tweak the settings until everything was set up just as we needed it. Now if I have a question or problem, I send an email to VoiceStack support and my issue is resolved quickly. CareStack and VoiceStack have continued to exceed my expectations at every turn. We would never go back to the system we had previously. I highly recommend integrating VoiceStack with CareStack. > > **Cons**: The only negative I have is that when the internet goes down, so does VoiceStack - and everything else in the office that is dependent on the internet. That's just a fact of life with VOIP. > > My overall experience with VoiceStack has been extremely positive. Easy setup, excellent training, fantastic features, and great support. ----- ### "VoiceStack to our Rescue, thanks \[sensitive content hidden\] \!" — 5.0/5 > **Olivia** | *16 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We’re very happy with CareStack as a whole, and VoiceStack has been a standout feature for our practice. Our phone system runs more efficiently, and the ability to document calls directly into patient charts has saved our team a significant amount of time. Everything feels more organized and seamless. As a boutique-style start-up practice with a small team, VoiceStack is like our extra Front Desk helper that keeps track of all our conversations to help us give our patients the best experiences and care possible. > > **Cons**: The only part our team struggled with in the set up process, the VoiceStack team had a solution right away for us\! I can't list any actual "cons." > > The onboarding experience was excellent. \[sensitive content hidden\] did an amazing job making the process smooth, personal, and easy to understand. He really took the time to make sure VoiceStack was set up to fit our workflow. He's check in on us to make sure we using features and happy with VoiceStack. (Which we certainly are loving it\!) ----- ### "Green Bubble is a go" — 5.0/5 > **Cinzia** | *2 September 2026* | Medical Practice | Recommendation rating: 5.0/10 > > **Pros**: The phone number bubble, it's easy to copy and paste to find patients easily inputting this into our software. > > **Cons**: sometimes it's difficult to log in when another team member has previously logged in. I don't always get logged out ----- ### "Great support and Smooth Implementation Experience" — 5.0/5 > **Ninella** | *15 September 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The onboarding process was very smooth, and the support has been excellent. Asif has been so helpful, and responsive throughout the entire process. VoiceStack has made managing our patient calls so much more organized. > > **Cons**: There has been a learning curve white getting familiar with the features and setting everything up to fit our practice workflow, however the support team has been very helpful when needed. > > Overall experience has been very positive, it has helped streamline communication in our dental practice and managing our calls made easier for our team, and I appreciate the overall support I've received throughout implementation. ----- ### "Would recommend for all dental groups." — 5.0/5 > **Kelly** | *23 July 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Since transferring our 4 dental locations to VoiceStack we have had a significant decrease in missed calls\! The call analytics have made our patient response time much shorter. > > **Cons**: We have not found anything yet we don't like about VoicesStack. They have really helped our practices to see every detail for a call and make it so easy to call back or create "tasks" for who needs to respond. > > Since day 1 we have had an amazing experience with VoiceStack. They made everything so simple and easy to understand. They were there to hold our hand and make the implementation and learning the system easy on our team. The break down for calls is beyond helpful. They helped us reduce our missed calls significantly. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/1078916/VoiceStack?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/1078916/VoiceStack) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data