---
description: Get detailed information about MonoChat and how it can help you meet your business needs. Learn more about MonoChat price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MonoChat Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [MonoChat](/software/1078146/MonoChat)

# MonoChat

Canonical: https://www.capterra.com.sg/software/1078146/MonoChat

> Cloud-based omnichannel inbox that unifies WhatsApp, Instagram, TikTok, Facebook, Telegram, WebChat, and SMS with AI chatbots.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses MonoChat?

Teams of all sizes, from startups to enterprise, in e-commerce, retail, health tourism, hospitality, automotive, education, and call center or customer service operations.

## About the vendor

- **Company**: Bordo.io

## Commercial Context

- **Starting Price**: US$120.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: MonoChat uses a flexible, prepaid balance management system that ensures you only pay for what you actually use. Here’s how it works:

- Balance Management:
You top up your MonoChat balance in advance, and all service fees are deducted from this balance as you use the platform. If you reduce usage or cancel a subscription before the end of a billing period, any unused portion is automatically refunded to your balance, so you never pay for unused time.

- Subscription Plans:
Choose monthly or annual subscription plans for users or features. If you add or remove users mid-period, the charges or refunds are calculated exactly for the days used—your balance is always up to date.

- Support Plans:
Premium support can be added on a monthly or annual basis, also deducted directly from your balance.

- Packages:
For consumable services like outbound message quotas or custom development (man-day) packages, you can purchase bundles in advance at discounted rates for greater savings.

- AI Token Usage:
MonoChat allows you to use your own LLM providers (OpenAI, Azure, Google Gemini, etc.) with no extra fees. If you prefer to use MonoChat’s built-in AI models, usage is charged per token/interaction, and fees are transparently deducted from your balance according to the model and usage type.

No hidden fees, no surprises—just transparent, pay-as-you-go pricing that scales with your business needs.

If you have unique needs or high-volume requirements, please contact our sales team for custom pricing and enterprise packages.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Turkish
- **Available Countries**: Türkiye

## Features

- CRM
- CRM Integration
- Chatbot
- Customer History
- Dashboard
- Data Security
- Interaction Tracking
- Multi-Channel Communication
- Multi-Language
- Personalization
- Reporting & Statistics
- Third-Party Integrations
- Workflow Management

## Integrations (4 total)

- Facebook Business Suite
- Instagram
- Telegram
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [AI Agents for Customer Support](https://www.capterra.com.sg/directory/34696/ai-agents-for-customer-support/software)
- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)
- [Conversational Marketing Platforms](https://www.capterra.com.sg/directory/31562/conversational-marketing-platform/software)

## Alternatives

1. [Freshdesk](https://www.capterra.com.sg/software/124981/freshdesk) — 4.5/5 (3486 reviews)
2. [FieldPulse](https://www.capterra.com.sg/software/153475/fieldpulse) — 4.6/5 (500 reviews)
3. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1789 reviews)
4. [Weave](https://www.capterra.com.sg/software/141842/weave) — 4.4/5 (697 reviews)
5. [WhatsApp](https://www.capterra.com.sg/software/180345/whatsapp) — 4.7/5 (16475 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1078146/MonoChat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031558/MonoChat/> |
| en-AE | <https://www.capterra.ae/software/1078146/MonoChat> |
| en-AU | <https://www.capterra.com.au/software/1078146/MonoChat> |
| en-CA | <https://www.capterra.ca/software/1078146/MonoChat> |
| en-GB | <https://www.capterra.co.uk/software/1078146/MonoChat> |
| en-IE | <https://www.capterra.ie/software/1078146/MonoChat> |
| en-IL | <https://www.capterra.co.il/software/1078146/MonoChat> |
| en-IN | <https://www.capterra.in/software/1078146/MonoChat> |
| en-NZ | <https://www.capterra.co.nz/software/1078146/MonoChat> |
| en-SG | <https://www.capterra.com.sg/software/1078146/MonoChat> |
| en-ZA | <https://www.capterra.co.za/software/1078146/MonoChat> |

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