---
description: Get detailed information about eGain AI Agent and how it can help you meet your business needs. Learn more about eGain AI Agent price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eGain AI Agent Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/30938/artificial-intelligence/software) > [eGain AI Agent](/software/1077907/eGain-AI-Agent)

# eGain AI Agent

Canonical: https://www.capterra.com.sg/software/1077907/eGain-AI-Agent

> AI-powered virtual assistant that delivers safe, accurate support across channels using trusted knowledge and generative AI.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses eGain AI Agent?

Designed for mid-to-large enterprises in customer service, contact centers, and regulated industries like telecom, banking, insurance, and healthcare.

## About the vendor

- **Company**: eGain Corporation
- **Founded**: 1997

## Commercial Context

- **Starting Price**: US$50.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, French, German, Italian, Polish, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brunei, Bulgaria, Cambodia, China, Croatia, Cyprus, Czechia, Denmark and 82 more

## Features

- AI Copilot
- AI/Machine Learning
- Automated Responses
- Automated Routing
- Chatbot
- Customer Support
- Customizable Branding
- Data Import/Export
- Language Detection
- Multi-Language
- Natural Language Processing
- Process/Workflow Automation
- Speech Recognition
- Transfers/Routing
- Virtual Personal Assistant (VPA)

## Integrations (6 total)

- Five9
- GENESYS
- Microsoft Dynamics 365 Business Central tegossuite
- SAP Customer Experience
- Salesforce Platform
- ServiceNow

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)
- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)

## Alternatives

1. [Site24x7](https://www.capterra.com.sg/software/168192/site24x7) — 4.7/5 (344 reviews)
2. [DataSnipper](https://www.capterra.com.sg/software/1039732/datasnipper) — 4.7/5 (129 reviews)
3. [UpLink](https://www.capterra.com.sg/software/1064206/uplink) (0 reviews)
4. [Doxel](https://www.capterra.com.sg/software/1010912/doxel) — 4.0/5 (1 reviews)
5. [Asana](https://www.capterra.com.sg/software/120550/asana-pm) — 4.5/5 (13547 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1077907/eGain-AI-Agent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031320/eGain-AI-Agent/> |
| en-AE | <https://www.capterra.ae/software/1077907/eGain-AI-Agent> |
| en-AU | <https://www.capterra.com.au/software/1077907/eGain-AI-Agent> |
| en-CA | <https://www.capterra.ca/software/1077907/eGain-AI-Agent> |
| en-GB | <https://www.capterra.co.uk/software/1077907/eGain-AI-Agent> |
| en-IE | <https://www.capterra.ie/software/1077907/eGain-AI-Agent> |
| en-IL | <https://www.capterra.co.il/software/1077907/eGain-AI-Agent> |
| en-IN | <https://www.capterra.in/software/1077907/eGain-AI-Agent> |
| en-NZ | <https://www.capterra.co.nz/software/1077907/eGain-AI-Agent> |
| en-SG | <https://www.capterra.com.sg/software/1077907/eGain-AI-Agent> |
| en-ZA | <https://www.capterra.co.za/software/1077907/eGain-AI-Agent> |

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