---
description: Get detailed information about Shared Inbox by Canary and how it can help you meet your business needs. Learn more about Shared Inbox by Canary price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shared Inbox by Canary Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Shared Inbox by Canary](/software/1077880/Shared-Inbox)

# Shared Inbox by Canary

Canonical: https://www.capterra.com.sg/software/1077880/Shared-Inbox

> Cloud-based shared inbox tool that helps teams manage support emails via AI replies, ticket routing, assignment, and collaboration.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Shared Inbox by Canary?

Small to midsize teams of 2 to 50 agents in support, sales, marketing, real estate, nonprofits, professional services, e-commerce, hospitality, and SaaS or IT companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Canary Mail

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Sign up for Support Starter to access AI Chatbot, Shared Inbox, and Helpdesk. Upgrade for advanced AI and collaboration features.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Collaboration Tools
- Prioritization
- Reporting/Analytics
- Shared Inboxes
- Signature Management
- Third-Party Integrations

## Integrations (6 total)

- Fastmail
- Gmail
- Outlook4Gmail
- Yahoo Mail
- Zoho Mail
- iCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Email Management Software](https://www.capterra.com.sg/directory/30553/email-management/software)

## Related Categories

- [Email Management Software](https://www.capterra.com.sg/directory/30553/email-management/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)
- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)

## Alternatives

1. [Klaviyo](https://www.capterra.com.sg/software/156699/klaviyo) — 4.6/5 (539 reviews)
2. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17731 reviews)
3. [Zoom Workplace](https://www.capterra.com.sg/software/144037/zoom-video-conferencing) — 4.6/5 (14688 reviews)
4. [Microsoft 365](https://www.capterra.com.sg/software/58688/microsoft-365) — 4.6/5 (14167 reviews)
5. [Gmail](https://www.capterra.com.sg/software/202338/gmail) — 4.8/5 (13563 reviews)

## Reviews

### "Great experience for people that have to manage several emails at a time" — 5.0/5

> **Tan** | *4 September 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: I really appreciate the fact you can comment over emails with your team without having to type a new email and have everything all over the place. The tasks, the zoom and google calendar APIs are great. The smart notifications are wonderful. The access to a single email from different team members and aldo different emails for just one person. Very well integrated.
> 
> **Cons**: On this new update I find it harder to search for certain emails, sometimes the archive emails are not so easy to access. The searcher could have some improvement. Also I miss the discussions and assign to me folders
> 
> We used to only use gmail and whatsapp and all the infomration got mixed or was hard to find. I had to open different emails and it was a nightmare.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1077880/Shared-Inbox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031293/Shared-Inbox/> |
| en-AE | <https://www.capterra.ae/software/1077880/Shared-Inbox> |
| en-AU | <https://www.capterra.com.au/software/1077880/Shared-Inbox> |
| en-CA | <https://www.capterra.ca/software/1077880/Shared-Inbox> |
| en-GB | <https://www.capterra.co.uk/software/1077880/Shared-Inbox> |
| en-IE | <https://www.capterra.ie/software/1077880/Shared-Inbox> |
| en-IL | <https://www.capterra.co.il/software/1077880/Shared-Inbox> |
| en-IN | <https://www.capterra.in/software/1077880/Shared-Inbox> |
| en-NZ | <https://www.capterra.co.nz/software/1077880/Shared-Inbox> |
| en-SG | <https://www.capterra.com.sg/software/1077880/Shared-Inbox> |
| en-ZA | <https://www.capterra.co.za/software/1077880/Shared-Inbox> |

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