---
description: Get detailed information about Verint Open Platform and how it can help you meet your business needs. Learn more about Verint Open Platform price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Verint Open Platform Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Verint Open Platform](/software/1077368/Verint-Open-Platform)

# Verint Open Platform

Canonical: https://www.capterra.com.sg/software/1077368/Verint-Open-Platform

> Verint Open Platform uses AI and automation to improve interactions, streamline workflows, and boost efficiency in cloud software.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Verint Open Platform?

Banking, insurance, public sector, retail, telecommunications, healthcare, financial services, and customer service operations.

## About the vendor

- **Company**: Verint
- **Location**: Melville, US
- **Founded**: 2004

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- CRM
- Interaction Tracking
- Multi-Channel Communication
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.com.sg/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Freshdesk](https://www.capterra.com.sg/software/124981/freshdesk) — 4.5/5 (3409 reviews)
3. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1754 reviews)
4. [WhatsApp](https://www.capterra.com.sg/software/180345/whatsapp) — 4.7/5 (16298 reviews)
5. [Telegram](https://www.capterra.com.sg/software/180347/telegram) — 4.7/5 (6406 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1077368/Verint-Open-Platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030766/Verint-Open-Platform/> |
| en-AE | <https://www.capterra.ae/software/1077368/Verint-Open-Platform> |
| en-AU | <https://www.capterra.com.au/software/1077368/Verint-Open-Platform> |
| en-CA | <https://www.capterra.ca/software/1077368/Verint-Open-Platform> |
| en-GB | <https://www.capterra.co.uk/software/1077368/Verint-Open-Platform> |
| en-IE | <https://www.capterra.ie/software/1077368/Verint-Open-Platform> |
| en-IL | <https://www.capterra.co.il/software/1077368/Verint-Open-Platform> |
| en-IN | <https://www.capterra.in/software/1077368/Verint-Open-Platform> |
| en-NZ | <https://www.capterra.co.nz/software/1077368/Verint-Open-Platform> |
| en-SG | <https://www.capterra.com.sg/software/1077368/Verint-Open-Platform> |
| en-ZA | <https://www.capterra.co.za/software/1077368/Verint-Open-Platform> |

-----

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