---
description: Get detailed information about Live Chat Software and how it can help you meet your business needs. Learn more about Live Chat Software price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Live Chat Software Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Live Chat Software](/software/1071903/Live-Support-Software)

# Live Chat Software

Canonical: https://www.capterra.com.sg/software/1071903/Live-Support-Software

> Cloud-based tool that helps businesses streamline customer service via invite requests, site monitoring, canned responses, and more.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Text, Inc.
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Autoresponders
- Real-time Consumer-facing Chat

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Online CRM Software](https://www.capterra.com.sg/directory/30072/online-crm/software)

## Alternatives

1. [Freshdesk](https://www.capterra.com.sg/software/124981/freshdesk) — 4.5/5 (3409 reviews)
2. [HubSpot CRM](https://www.capterra.com.sg/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
3. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [SparrowDesk](https://www.capterra.com.sg/software/1080629/SparrowDesk) (0 reviews)
5. [Zoho Desk](https://www.capterra.com.sg/software/169505/zoho-desk) — 4.5/5 (2211 reviews)

## Reviews

### "Perfect app" — 5.0/5

> **Brittany** | *25 March 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: This has been one of my favorite apps to chat with someone live
> 
> **Cons**: The only con is that the reply time is delayed i'm assuming they are help other people
> 
> My experience has been a great one due being able to have a live chat with a real person and not a robot

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1071903/Live-Support-Software)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/104976/Live-Support-Software/> |
| en-AE | <https://www.capterra.ae/software/1071903/Live-Support-Software> |
| en-AU | <https://www.capterra.com.au/software/1071903/Live-Support-Software> |
| en-CA | <https://www.capterra.ca/software/1071903/Live-Support-Software> |
| en-GB | <https://www.capterra.co.uk/software/1071903/Live-Support-Software> |
| en-IE | <https://www.capterra.ie/software/1071903/Live-Support-Software> |
| en-IL | <https://www.capterra.co.il/software/1071903/Live-Support-Software> |
| en-IN | <https://www.capterra.in/software/1071903/Live-Support-Software> |
| en-NZ | <https://www.capterra.co.nz/software/1071903/Live-Support-Software> |
| en-SG | <https://www.capterra.com.sg/software/1071903/Live-Support-Software> |
| en-ZA | <https://www.capterra.co.za/software/1071903/Live-Support-Software> |

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