---
description: Get detailed information about HCL BigFix Service Management and how it can help you meet your business needs. Learn more about HCL BigFix Service Management price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HCL BigFix Service Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [HCL BigFix Service Management](/software/1069725/HCL-SX)

# HCL BigFix Service Management

Canonical: https://www.capterra.com.sg/software/1069725/HCL-SX

> AI-Powered Service Management. Insightful. Intelligent. Autonomous.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses HCL BigFix Service Management?

HCL BigFix Service Management is a no-code AI-powered enterprise service management platform that elevates service experience for business and support users, driving excellence across IT and beyond.

## About the vendor

- **Company**: HCL Software
- **Founded**: 1991

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: Arabic, Chinese, English, French, German, Hindi, Indonesian, Japanese, Korean, Malay, Spanish, Thai, Vietnamese
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Escalation
- Configuration Management
- Contract/License Management
- Knowledge Base Management
- Reporting & Statistics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management

## Integrations (4 total)

- DryiCE iAutomate
- HCL BigFix AEX
- HCL MyXalytics
- Moogsoft

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)

## Alternatives

1. [Freshservice](https://www.capterra.com.sg/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [Proactivanet](https://www.capterra.com.sg/software/1010807/proactivanet) — 4.8/5 (52 reviews)
3. [ManageEngine Endpoint Central](https://www.capterra.com.sg/software/170018/manageengine-desktop-central) — 4.6/5 (1485 reviews)
4. [ServiceNow](https://www.capterra.com.sg/software/152871/servicenow) — 4.5/5 (344 reviews)
5. [TeamDynamix](https://www.capterra.com.sg/software/121317/teamdynamix) — 4.4/5 (150 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1069725/HCL-SX)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10023134/HCL-SX/> |
| en-AE | <https://www.capterra.ae/software/1069725/HCL-SX> |
| en-AU | <https://www.capterra.com.au/software/1069725/HCL-SX> |
| en-CA | <https://www.capterra.ca/software/1069725/HCL-SX> |
| en-GB | <https://www.capterra.co.uk/software/1069725/HCL-SX> |
| en-IE | <https://www.capterra.ie/software/1069725/HCL-SX> |
| en-IL | <https://www.capterra.co.il/software/1069725/HCL-SX> |
| en-IN | <https://www.capterra.in/software/1069725/HCL-SX> |
| en-NZ | <https://www.capterra.co.nz/software/1069725/HCL-SX> |
| en-SG | <https://www.capterra.com.sg/software/1069725/HCL-SX> |
| en-ZA | <https://www.capterra.co.za/software/1069725/HCL-SX> |

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