---
description: Get detailed information about NMI Merchant Relationship Management and how it can help you meet your business needs. Learn more about NMI Merchant Relationship Management price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NMI Merchant Relationship Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [NMI Merchant Relationship Management](/software/1068815/Merchant-Relationship-Management)

# NMI Merchant Relationship Management

Canonical: https://www.capterra.com.sg/software/1068815/Merchant-Relationship-Management

> A CRM purpose-built for the payments industry; automates merchant management, residuals, compliance and risk for banks and ISOs.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses NMI Merchant Relationship Management?

ISOs, software vendors, banks, payment facilitators, and industry verticals.

## About the vendor

- **Company**: NMI
- **Location**: roselle, US
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$1,799.00
- **Pricing model**: Per Feature
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Contact Management
- Email Management
- For Financial Institutions
- Lead Management
- Marketing Automation
- Mobile Access
- Pipeline Management
- Reporting/Analytics
- Sales Pipeline Management
- Task Management

## Integrations (2 total)

- Google Calendar
- Microsoft Outlook

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software)
- [Financial CRM Software](https://www.capterra.com.sg/directory/30562/financial-crm/software)

## Alternatives

1. [Creatio CRM](https://www.capterra.com.sg/software/130149/bpm-online-crm) — 4.7/5 (133 reviews)
2. [WorkZeal](https://www.capterra.com.sg/software/1081365/WorkZeal) (0 reviews)
3. [HubSpot CRM](https://www.capterra.com.sg/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
4. [Zoho CRM](https://www.capterra.com.sg/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [monday CRM](https://www.capterra.com.sg/software/1024614/monday-crm) — 4.7/5 (453 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1068815/Merchant-Relationship-Management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10022249/Merchant-Relationship-Management/> |
| en-AE | <https://www.capterra.ae/software/1068815/Merchant-Relationship-Management> |
| en-AU | <https://www.capterra.com.au/software/1068815/Merchant-Relationship-Management> |
| en-CA | <https://www.capterra.ca/software/1068815/Merchant-Relationship-Management> |
| en-GB | <https://www.capterra.co.uk/software/1068815/Merchant-Relationship-Management> |
| en-IE | <https://www.capterra.ie/software/1068815/Merchant-Relationship-Management> |
| en-IL | <https://www.capterra.co.il/software/1068815/Merchant-Relationship-Management> |
| en-IN | <https://www.capterra.in/software/1068815/Merchant-Relationship-Management> |
| en-NZ | <https://www.capterra.co.nz/software/1068815/Merchant-Relationship-Management> |
| en-SG | <https://www.capterra.com.sg/software/1068815/Merchant-Relationship-Management> |
| en-ZA | <https://www.capterra.co.za/software/1068815/Merchant-Relationship-Management> |

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