---
description: Get detailed information about Managed Service Providers (MSPs) and how it can help you meet your business needs. Learn more about Managed Service Providers (MSPs) price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Managed Service Providers (MSPs) Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Managed Service Providers (MSPs)](/software/1067763/Managed-Service-Providers-MSPs)

# Managed Service Providers (MSPs)

Canonical: https://www.capterra.com.sg/software/1067763/Managed-Service-Providers-MSPs

> Revolutionise your IT offering with our service management software for MSPs, technology and shared services.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Managed Service Providers (MSPs)?

MSPs, technology and shared services in the UK.

## About the vendor

- **Company**: Sunrise Software
- **Founded**: 1994

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Alerts/Notifications
- Change Management
- Configuration Management
- Contract/License Management
- Dashboard
- IT Asset Management
- Incident Management
- Problem Management
- Release Management
- Remote Monitoring & Management
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Third-Party Integrations
- Ticket Management

## Integrations (18 total)

- Automox
- ChatGPT
- Docusign
- Jira Integration+
- Lansweeper
- Mailchimp
- Microsoft 365 Copilot
- Microsoft Exchange
- Microsoft Intune
- Microsoft Planner
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- Pipedrive

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)

## Related Categories

- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [MSP Software](https://www.capterra.com.sg/directory/30921/msp/software)

## Alternatives

1. [NinjaOne](https://www.capterra.com.sg/software/165889/ninjaone) — 4.7/5 (282 reviews)
2. [Freshservice](https://www.capterra.com.sg/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [Atera](https://www.capterra.com.sg/software/144309/atera) — 4.5/5 (446 reviews)
4. [JIRA Service Management](https://www.capterra.com.sg/software/138769/jira-service-management) — 4.5/5 (763 reviews)
5. [Deepser](https://www.capterra.com.sg/software/178946/deepser) — 4.6/5 (56 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1067763/Managed-Service-Providers-MSPs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10021720/Managed-Service-Providers-MSPs/> |
| en-AE | <https://www.capterra.ae/software/1067763/Managed-Service-Providers-MSPs> |
| en-AU | <https://www.capterra.com.au/software/1067763/Managed-Service-Providers-MSPs> |
| en-CA | <https://www.capterra.ca/software/1067763/Managed-Service-Providers-MSPs> |
| en-GB | <https://www.capterra.co.uk/software/1067763/Managed-Service-Providers-MSPs> |
| en-IE | <https://www.capterra.ie/software/1067763/Managed-Service-Providers-MSPs> |
| en-IL | <https://www.capterra.co.il/software/1067763/Managed-Service-Providers-MSPs> |
| en-IN | <https://www.capterra.in/software/1067763/Managed-Service-Providers-MSPs> |
| en-NZ | <https://www.capterra.co.nz/software/1067763/Managed-Service-Providers-MSPs> |
| en-SG | <https://www.capterra.com.sg/software/1067763/Managed-Service-Providers-MSPs> |
| en-ZA | <https://www.capterra.co.za/software/1067763/Managed-Service-Providers-MSPs> |

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