---
description: Get detailed information about Zoom Virtual Agent and how it can help you meet your business needs. Learn more about Zoom Virtual Agent price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoom Virtual Agent Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Zoom Virtual Agent](/software/1067291/Zoom-Virtual-Agent)

# Zoom Virtual Agent

Canonical: https://www.capterra.com.sg/software/1067291/Zoom-Virtual-Agent

> Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoom Video Communications
- **Founded**: 2011

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- AI/Machine Learning
- Automated Responses
- Chatbot
- Customer Support
- Language Detection
- Natural Language Processing

## Integrations (1 total)

- Zoom Contact Center

## Support Options

- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.capterra.com.sg/software/1049484/chatgpt) — 4.4/5 (336 reviews)
2. [Chatbase](https://www.capterra.com.sg/software/1053300/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.capterra.com.sg/software/1061327/botsonic) — 4.8/5 (79 reviews)
4. [Tidio](https://www.capterra.com.sg/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.capterra.com.sg/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "A Valuable Tool for Modernized Support" — 5.0/5

> **Humashankar** | *19 July 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like virtual agent's ability to understand and respond to customer inquiries in a conversational manner was impressive
> 
> **Cons**: The virtual agent's responses occasionally felt too scripted, lacking a personal touch
> 
> My experience with Zoom Virtual Agent was positive and promising

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1067291/Zoom-Virtual-Agent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10021412/Zoom-Virtual-Agent/> |
| en-AE | <https://www.capterra.ae/software/1067291/Zoom-Virtual-Agent> |
| en-AU | <https://www.capterra.com.au/software/1067291/Zoom-Virtual-Agent> |
| en-CA | <https://www.capterra.ca/software/1067291/Zoom-Virtual-Agent> |
| en-GB | <https://www.capterra.co.uk/software/1067291/Zoom-Virtual-Agent> |
| en-IE | <https://www.capterra.ie/software/1067291/Zoom-Virtual-Agent> |
| en-IL | <https://www.capterra.co.il/software/1067291/Zoom-Virtual-Agent> |
| en-IN | <https://www.capterra.in/software/1067291/Zoom-Virtual-Agent> |
| en-NZ | <https://www.capterra.co.nz/software/1067291/Zoom-Virtual-Agent> |
| en-SG | <https://www.capterra.com.sg/software/1067291/Zoom-Virtual-Agent> |
| en-ZA | <https://www.capterra.co.za/software/1067291/Zoom-Virtual-Agent> |

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