---
description: Get detailed information about Zoom Virtual Agent and how it can help you meet your business needs. Learn more about Zoom Virtual Agent price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoom Virtual Agent Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Zoom Virtual Agent](/software/1067291/Zoom-Virtual-Agent)

# Zoom Virtual Agent

Canonical: https://www.capterra.com.sg/software/1067291/Zoom-Virtual-Agent

> Cloud-based conversational AI platform that helps businesses resolve customer support requests via voice, chat, and self-service tools.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Zoom Virtual Agent?

Small, midsize, and large businesses in healthcare, retail, financial services, education, government, manufacturing, real estate, and e-commerce that operate customer-facing or employee-facing.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoom
- **Founded**: 2011

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: United States

## Features

- AI Copilot
- AI/Machine Learning
- Automated Responses
- Chatbot
- Customer Support
- Language Detection
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing

## Integrations (6 total)

- Amazon Connect
- Freshdesk
- Gorgias
- Kustomer
- Microsoft Teams
- Zendesk AI

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)
- [AI Agents for Customer Support](https://www.capterra.com.sg/directory/34696/ai-agents-for-customer-support/software)
- [Virtual Assistant Software](https://www.capterra.com.sg/directory/33535/virtual-assistant/software)
- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Tidio](https://www.capterra.com.sg/software/144040/tidio-chat) — 4.7/5 (590 reviews)
2. [Sobot Nexus](https://www.capterra.com.sg/software/1072329/Sobot) — 4.9/5 (118 reviews)
3. [Text](https://www.capterra.com.sg/software/1078275/Text) — 4.7/5 (32 reviews)
4. [Kustomer](https://www.capterra.com.sg/software/158128/kustomer) — 4.7/5 (80 reviews)
5. [ElevenLabs](https://www.capterra.com.sg/software/1055543/elevenlabs) — 4.7/5 (25 reviews)

## Reviews

### "A Valuable Tool for Modernized Support" — 5.0/5

> **Humashankar** | *19 July 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like virtual agent's ability to understand and respond to customer inquiries in a conversational manner was impressive
> 
> **Cons**: The virtual agent's responses occasionally felt too scripted, lacking a personal touch
> 
> My experience with Zoom Virtual Agent was positive and promising

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1067291/Zoom-Virtual-Agent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10021412/Zoom-Virtual-Agent/> |
| en-AE | <https://www.capterra.ae/software/1067291/Zoom-Virtual-Agent> |
| en-AU | <https://www.capterra.com.au/software/1067291/Zoom-Virtual-Agent> |
| en-CA | <https://www.capterra.ca/software/1067291/Zoom-Virtual-Agent> |
| en-GB | <https://www.capterra.co.uk/software/1067291/Zoom-Virtual-Agent> |
| en-IE | <https://www.capterra.ie/software/1067291/Zoom-Virtual-Agent> |
| en-IL | <https://www.capterra.co.il/software/1067291/Zoom-Virtual-Agent> |
| en-IN | <https://www.capterra.in/software/1067291/Zoom-Virtual-Agent> |
| en-NZ | <https://www.capterra.co.nz/software/1067291/Zoom-Virtual-Agent> |
| en-SG | <https://www.capterra.com.sg/software/1067291/Zoom-Virtual-Agent> |
| en-ZA | <https://www.capterra.co.za/software/1067291/Zoom-Virtual-Agent> |

-----

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