---
description: Get detailed information about OXARI ServiceDesk and how it can help you meet your business needs. Learn more about OXARI ServiceDesk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OXARI ServiceDesk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [OXARI ServiceDesk](/software/1066981/oxari-servicedesk)

# OXARI ServiceDesk

Canonical: https://www.capterra.com.sg/software/1066981/oxari-servicedesk

Page: 1 / 2\
Next: [Next page](https://www.capterra.com.sg/software/1066981/oxari-servicedesk?page=2)

> OXARI ITSM is a professional IT Service Management (ITSM) platform that complies with ITIL standards.
> 
> Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses OXARI ServiceDesk?

OXARI ITSM is a professional IT Service Management (ITSM) platform that complies with ITIL standards.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 10 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Infonet Projekt

## Commercial Context

- **Starting Price**: €100.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, Polish
- **Available Countries**: Poland

## Features

- Alerts/Notifications
- CMDB
- Change Management
- Customer Support
- IT Asset Management
- Incident Management
- Knowledge Base Management
- Problem Management
- Self Service Portal
- Service Level Agreement (SLA) Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)

## Alternatives

1. [Freshservice](https://www.capterra.com.sg/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [Atera](https://www.capterra.com.sg/software/144309/atera) — 4.5/5 (446 reviews)
3. [Desk Manager](https://www.capterra.com.sg/software/173025/help-desk-software) — 4.8/5 (106 reviews)
4. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Milvus](https://www.capterra.com.sg/software/202528/milvus) — 4.8/5 (298 reviews)

## Reviews

### "OXARI w EP" — 5.0/5

> **Paweł** | *4 November 2025* | Environmental Services | Recommendation rating: 8.0/10
> 
> **Pros**: I like the interface and its intuitiveness. The system itself makes it easy to track requests, assign tasks, and monitor problems. The configuration options are a bit convoluted, but that's understandable given the system. The workflows are brilliant if you customize them. The entire system offers a multitude of options, which can be a bit confusing at first. OXARI is the perfect tool for effectively managing IT support and service requests.
> 
> **Cons**: There are many configuration options, which can cause problems upon initial use and initial interaction with the system.

The report builder frequently needs to be refreshed because it doesn't always work correctly.
> 
> The overall experience is pleasant. Implementation is included in the price, which is a big plus, but it could use a little more time. When compared to other systems, this one seems to be the best in its class.

-----

### "Director IT" — 5.0/5

> **Tomasz** | *7 November 2025* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Having all the information in one place allows for effective problem management. Tickets are categorized and assigned to employees.
> 
> **Cons**: You can't change the suffix if the report is an incident but should be a service. This presents a problem when visually assessing urgent failures.

-----

### "A good ITSM tool at a competitive price" — 4.0/5

> **Kamil** | *24 March 2026* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: What I like most about the OXARI ServiceDesk is its simple and intuitive user interface, which makes ticket management a breeze. I also appreciate the wide range of automation features that help streamline repetitive tasks.
> 
> **Cons**: Configuring the tool takes a long time. More flexible configuration options would be useful. The mobile app needs some refinement (though this isn't just an Oxari issue).
> 
> It’s a solid IT service management tool developed and regularly updated by a Polish team. At this price point, it is hard to find a better alternative.

-----

### "My opinion" — 5.0/5

> **Tomasz** | *6 June 2024* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Intuitive to use, intuitive to configure, low cost of use compared to other products of this type
> 
> **Cons**: For now, I have not noticed any disadvantages of using OXARI ServiceDesk

-----

### "One tool, many possibilities" — 5.0/5

> **Marcin** | *5 June 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: All the options you need for your everyday work in one place
> 
> **Cons**: I don't see anything for now... everything works correctly

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.com.sg/software/1066981/oxari-servicedesk?page=2)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1066981/oxari-servicedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10021116/OXARI-ServiceDesk/> |
| en-AE | <https://www.capterra.ae/software/1066981/oxari-servicedesk> |
| en-AU | <https://www.capterra.com.au/software/1066981/oxari-servicedesk> |
| en-CA | <https://www.capterra.ca/software/1066981/oxari-servicedesk> |
| en-GB | <https://www.capterra.co.uk/software/1066981/oxari-servicedesk> |
| en-IE | <https://www.capterra.ie/software/1066981/oxari-servicedesk> |
| en-IL | <https://www.capterra.co.il/software/1066981/oxari-servicedesk> |
| en-IN | <https://www.capterra.in/software/1066981/oxari-servicedesk> |
| en-NZ | <https://www.capterra.co.nz/software/1066981/oxari-servicedesk> |
| en-SG | <https://www.capterra.com.sg/software/1066981/oxari-servicedesk> |
| en-ZA | <https://www.capterra.co.za/software/1066981/oxari-servicedesk> |
| pl | <https://www.capterra.pl/software/1066981/oxari-servicedesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"OXARI ServiceDesk","description":"OXARI ServiceDesk is an intuitive IT service management (ITSM) and ticketing solution designed to simplify communication between support teams and end-users. It helps organizations register, track, and resolve incidents and service requests efficiently – all in one easy-to-use platform.\n\nWith built-in automation, a self-service portal, and real-time dashboards, OXARI ServiceDesk reduces response times, improves service quality, and boosts user satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dbdc955e-c9bd-4842-bb98-bf87cb9f54ba.png","url":"https://www.capterra.com.sg/software/1066981/oxari-servicedesk","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1066981/oxari-servicedesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":10},"offers":{"price":"100","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/1066981/oxari-servicedesk#faqs","mainEntity":[{"name":"What Is OXARI ServiceDesk?","@type":"Question","acceptedAnswer":{"text":"OXARI ServiceDesk is an intuitive IT service management (ITSM) and ticketing solution designed to simplify communication between support teams and end-users. It helps organizations register, track, and resolve incidents and service requests efficiently – all in one easy-to-use platform.With built-in automation, a self-service portal, and real-time dashboards, OXARI ServiceDesk reduces response times, improves service quality, and boosts user satisfaction.","@type":"Answer"}},{"name":"Who Uses OXARI ServiceDesk?","@type":"Question","acceptedAnswer":{"text":"OXARI ITSM is a professional IT Service Management (ITSM) platform that complies with ITIL standards.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Service Desk Software","position":2,"item":"/directory/31027/service-desk/software","@type":"ListItem"},{"name":"OXARI ServiceDesk","position":3,"item":"/software/1066981/oxari-servicedesk","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/software/1066981/oxari-servicedesk#breadcrumblist"}]}
</script>