---
description: Get detailed information about Contact Centre Solution and how it can help you meet your business needs. Learn more about Contact Centre Solution price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Contact Centre Solution Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Contact Centre Solution](/software/1055097/contact-centre-solution)

# Contact Centre Solution

Canonical: https://www.capterra.com.sg/software/1055097/contact-centre-solution

> AI-powered omnichannel contact centre with voice, chat, WhatsApp, email \& social, boosting CX, analytics \& agent productivity.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Contact Centre Solution?

Target Markets

Industries: BFSI, Telecom, Healthcare, Retail \& E-commerce, Education, Government \& Smart Cities

Regions: India, Middle East (UAE, KSA), Africa (Nigeria, Mauritius), Southeast Asia (P

## About the vendor

- **Company**: Right Side Business Solutions

## Commercial Context

- **Starting Price**: ₹999.00
- **Pricing model**: Per User
- **Pricing Details**: SaaS License
Cloud License
Perpetual License
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Agent Interface
- Auto-Dialer
- Automated Routing
- Chatbot
- Computer Telephony Integration
- Quality Management
- Queue Management
- Reporting/Analytics

## Integrations (10 total)

- Facebook Business Suite
- Google Ads
- HubSpot CRM
- Instagram
- Kapture CX
- Kylas Sales CRM
- LeadSquared
- Salesforce CTI Toolbar
- Sellxpert
- Zoho CRM

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)

## Alternatives

1. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Sobot](https://www.capterra.com.sg/software/1072329/Sobot) — 4.9/5 (92 reviews)
3. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.capterra.com.sg/software/1017140/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.capterra.com.sg/software/156136/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1055097/contact-centre-solution)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10013101/Contact-Centre-Solution/> |
| en-AE | <https://www.capterra.ae/software/1055097/contact-centre-solution> |
| en-AU | <https://www.capterra.com.au/software/1055097/contact-centre-solution> |
| en-CA | <https://www.capterra.ca/software/1055097/contact-centre-solution> |
| en-GB | <https://www.capterra.co.uk/software/1055097/contact-centre-solution> |
| en-IE | <https://www.capterra.ie/software/1055097/contact-centre-solution> |
| en-IL | <https://www.capterra.co.il/software/1055097/contact-centre-solution> |
| en-IN | <https://www.capterra.in/software/1055097/contact-centre-solution> |
| en-NZ | <https://www.capterra.co.nz/software/1055097/contact-centre-solution> |
| en-SG | <https://www.capterra.com.sg/software/1055097/contact-centre-solution> |
| en-ZA | <https://www.capterra.co.za/software/1055097/contact-centre-solution> |

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