---
description: Get detailed information about Be Aware Desktop and how it can help you meet your business needs. Learn more about Be Aware Desktop price, benefits, and disadvantages for businesses in Singapore.
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title: Be Aware Desktop Pricing, Cost & Reviews - Capterra Singapore 2026
---

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# Be Aware Desktop

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> Be Aware Desktop is a CRM customer-service desktop solution that can manage multiple internal and external customer service operations.
> 
> Verdict: Rated **4.6/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 9 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Be Aware 360

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil and 140 more

## Features

- Activity Dashboard
- Alerts/Escalation
- CRM
- Call Center Management
- Contact Management
- Data Import/Export
- Document Storage
- Email Management
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Lead Management
- Lead Qualification
- Mobile Access
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Surveys & Feedback
- Task Management
- Workflow Management

## Integrations (15 total)

- CXone Mpower
- Chat2Desk
- Data Viewer Total Document Management
- Field Service Cloud
- GENESYS
- Gestión de Archivo Documental
- Jira
- Manager365
- MarketingPlatform
- Microsoft Power BI
- Pipeline CRM
- Tableau
- VTEX
- miEdge
- wolkvox

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.com.sg/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
2. [Zoho CRM](https://www.capterra.com.sg/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.com.sg/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Dynamics 365](https://www.capterra.com.sg/software/157279/dynamics-365) — 4.4/5 (5811 reviews)
5. [Kylas Sales CRM](https://www.capterra.com.sg/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Be Aware 360 - A cost Effective CRM and Process management Solution" — 5.0/5

> **Juan** | *27 November 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Workflows
Notifications
Contact Management
Checklist
Sales and service management in the same plattform
> 
> **Cons**: Be Aware is a young product and it lacks with some functionality, however in the time using it this GAP has ben decreased because new functionalities are constantly being released.

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### "Un CRM que sorprende" — 5.0/5

> **Marcelo** | *27 November 2023* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: La facilidad para configurar procesos y flujos de atención, la trazabilidad que entrega nos permite tomar decisiones para mejorar la operación.
> 
> **Cons**: En general le faltan algunas funcionalidades, pero en el tiempo que lo hemos usado todos los meses agregan funcionalidades que van achicando el gap.
> 
> Plataforma muy estable, nos permite operar y dar una buena atención de nuestros clientes.
La relación precio calidad es muy buena.

-----

### "El mejor software creado para CX, Servicio al cliente y mesa de ayuda" — 5.0/5

> **Milagros** | *2 February 2024* | Outsourcing/Offshoring | Recommendation rating: 10.0/10
> 
> **Pros**: El gran diferencial que ofrece sobre otras soluciones del mercado, donde muestra una linea de tiempo para controlar el proceso, la semaforización y control de SLA y SLO, además el valor adicional de Field Service sobre la misma solución.
> 
> **Cons**: la necesidad de base de conocimiento aunque es algo que será entregado en el proximo release, marzo 2024
> 
> Excelente experiencia, además es importante mencionar su precio competitivo

-----

### "Be Aware 360" — 5.0/5

> **Andres** | *2 February 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Plataforma en Nube (SaaS) con el respaldo y la seguridad de la plataforma Amazon, integrable con otras plataformas
> 
> **Cons**: Varias opciones de mejora e integración.
> 
> Excelente experiencia como usuario interno de Be Aware 360

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### "Un servicio muy completo" — 5.0/5

> **Walter Martín** | *26 January 2024* | Program Development | Recommendation rating: 10.0/10
> 
> **Pros**: Contiene una gran cantidad de funcionalidades que abarcan muchos casos de uso. Gran personalización de reportes y procesos.
> 
> **Cons**: Necesidad de acoplarse con otras aplicaciones para incluir canales.
> 
> La experiencia general es muy buena, me agrada el grado de personalización para todas las necesidades requeridas

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1050079/be-aware-desktop)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10009669/Be-Aware-Desktop/> |
| en-AE | <https://www.capterra.ae/software/1050079/be-aware-desktop> |
| en-AU | <https://www.capterra.com.au/software/1050079/be-aware-desktop> |
| en-CA | <https://www.capterra.ca/software/1050079/be-aware-desktop> |
| en-GB | <https://www.capterra.co.uk/software/1050079/be-aware-desktop> |
| en-IE | <https://www.capterra.ie/software/1050079/be-aware-desktop> |
| en-IL | <https://www.capterra.co.il/software/1050079/be-aware-desktop> |
| en-IN | <https://www.capterra.in/software/1050079/be-aware-desktop> |
| en-NZ | <https://www.capterra.co.nz/software/1050079/be-aware-desktop> |
| en-SG | <https://www.capterra.com.sg/software/1050079/be-aware-desktop> |
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| es-CO | <https://www.capterra.co/software/1050079/be-aware-desktop> |
| es-CR | <https://www.capterra.co.cr/software/1050079/be-aware-desktop> |
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| es-PE | <https://www.capterra.pe/software/1050079/be-aware-desktop> |

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