---
description: Get detailed information about OpenText ZENworks Service Desk and how it can help you meet your business needs. Learn more about OpenText ZENworks Service Desk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OpenText ZENworks Service Desk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [OpenText ZENworks Service Desk](/software/1049722/zenworks-service-desk)

# OpenText ZENworks Service Desk

Canonical: https://www.capterra.com.sg/software/1049722/zenworks-service-desk

> Cloud-based service desk and incident management solution that helps manage requests, assets, and more from a unified platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: OpenText
- **Founded**: 2004

## Commercial Context

- **Pricing Details**: Please contact vendor for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Analytics
- Change Management
- Customer Support
- Incident Management
- Incident Reporting
- Knowledge Base Management
- Problem Management
- Self Service Portal
- Task Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)

## Related Categories

- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [Incident Management Software](https://www.capterra.com.sg/directory/31332/incident-management/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Freshservice](https://www.capterra.com.sg/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [JIRA Service Management](https://www.capterra.com.sg/software/138769/jira-service-management) — 4.5/5 (763 reviews)
4. [Desk Manager](https://www.capterra.com.sg/software/173025/help-desk-software) — 4.8/5 (106 reviews)
5. [Milvus](https://www.capterra.com.sg/software/202528/milvus) — 4.8/5 (298 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1049722/zenworks-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10009498/ZENworks-Service-Desk/> |
| en-AE | <https://www.capterra.ae/software/1049722/zenworks-service-desk> |
| en-AU | <https://www.capterra.com.au/software/1049722/zenworks-service-desk> |
| en-CA | <https://www.capterra.ca/software/1049722/zenworks-service-desk> |
| en-GB | <https://www.capterra.co.uk/software/1049722/zenworks-service-desk> |
| en-IE | <https://www.capterra.ie/software/1049722/zenworks-service-desk> |
| en-IL | <https://www.capterra.co.il/software/1049722/zenworks-service-desk> |
| en-IN | <https://www.capterra.in/software/1049722/zenworks-service-desk> |
| en-NZ | <https://www.capterra.co.nz/software/1049722/zenworks-service-desk> |
| en-SG | <https://www.capterra.com.sg/software/1049722/zenworks-service-desk> |
| en-ZA | <https://www.capterra.co.za/software/1049722/zenworks-service-desk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.sg/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"OpenText ZENworks Service Desk","description":"Cloud-based service desk and incident management solution that helps manage requests, assets, and more from a unified platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/42243035-4f54-43a1-a495-9a246af09a49.png","url":"https://www.capterra.com.sg/software/1049722/zenworks-service-desk","@id":"https://www.capterra.com.sg/software/1049722/zenworks-service-desk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.sg/software/1049722/zenworks-service-desk#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is OpenText ZENworks Service Desk?","@type":"Question","acceptedAnswer":{"text":"Cloud-based service desk and incident management solution that helps manage requests, assets, and more from a unified platform.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.sg/software/1049722/zenworks-service-desk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Service Desk Software","position":2,"item":"/directory/31027/service-desk/software","@type":"ListItem"},{"name":"OpenText ZENworks Service Desk","position":3,"item":"/software/1049722/zenworks-service-desk","@type":"ListItem"}]}]}
</script>