---
description: Get detailed information about Cisco CDR Reporting & Analytics and how it can help you meet your business needs. Learn more about Cisco CDR Reporting & Analytics price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cisco CDR Reporting & Analytics Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Reporting Tools](/directory/30053/reporting/software) > [Cisco CDR Reporting & Analytics](/software/1049638/cisco-cdr-reporting-analytics)

# Cisco CDR Reporting & Analytics

Canonical: https://www.capterra.com.sg/software/1049638/cisco-cdr-reporting-analytics

> Cisco CDR Reporting and Analytics accelerates troubleshooting for Cisco UC teams and gives them powerful ad-hoc charts and dashboards.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sideview

## Commercial Context

- **Starting Price**: US$6,000.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 36 more

## Features

- Customizable Dashboard
- Dashboard
- Data Import/Export
- Data Visualization
- Reporting/Analytics
- Search/Filter

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Reporting Tools](https://www.capterra.com.sg/directory/30053/reporting/software)

## Related Categories

- [Reporting Tools](https://www.capterra.com.sg/directory/30053/reporting/software)
- [Call Tracking Software](https://www.capterra.com.sg/directory/30901/call-tracking/software)
- [Call Accounting Software](https://www.capterra.com.sg/directory/30083/call-accounting/software)
- [Data Analysis Software](https://www.capterra.com.sg/directory/31077/data-analysis/software)

## Alternatives

1. [Microcall](https://www.capterra.com.sg/software/128915/microcall) — 4.6/5 (18 reviews)
2. [Phonexa](https://www.capterra.com.sg/software/156125/phonexa) — 5.0/5 (75 reviews)
3. [Workday Adaptive Planning](https://www.capterra.com.sg/software/130072/adaptive-insights) — 4.5/5 (230 reviews)
4. [ActivTrak](https://www.capterra.com.sg/software/135366/activtrak) — 4.5/5 (577 reviews)
5. [SAS Viya](https://www.capterra.com.sg/software/1043140/sas-viya) — 4.4/5 (12 reviews)

## Reviews

### "Top level support especially for how little we spend for CDR/Canary" — 5.0/5

> **Scott** | *19 September 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The customer support is top tier.  It isn't needed often but when I have reached out for an issue it was responded to promptly and with resolution.  Even resolved an issue that wasn't caused by CDR.
> 
> **Cons**: Not a complaint with CDR but with Splunk not having a lower data level that would be less expensive.
> 
> Getting call data out of Cisco CAR requires training.  I was able to start using CDR reporting immediately

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### "SideView = Money" — 5.0/5

> **Aaron** | *1 May 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: The Cisco CDR Reporting tool is something you didn't know you needed until you have it. Prior to this tool calls were basically a black void that we would have to muddle around in endless txt files provided by RTMT. The only real way to extrapolate data was from sitting on a call with Cisco TAC, or worse yet, not hearing from TAC for weeks.
CCDRR\&A puts the power in the hands of those that crucially need it and can provide instantly valuable data to the troubleshooters and decision makers in a matter of seconds. I wouldn't be able to do my job if it wasn't for this tool.
> 
> **Cons**: I'm not sure I can speak to this, because I think I'm only utilizing half of its potential.

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### "Awesome product and even better support\!" — 5.0/5

> **Tracy** | *20 February 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The main thing was fact that it did not need to come with a big price tag.  Easy to setup and use and it meets the needs of both IT and our EU's reporting needs.
> 
> **Cons**: Do not really have any complaints at this time, maybe just for info.
> 
> Overall, we could not do our job without Sideviews Cisco CDR Reporting without having to have to purchase multiple products.  Alerting and reporting and trouble shooting needs all in one product.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1049638/cisco-cdr-reporting-analytics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10009432/Cisco-CDR-Reporting-Analytics/> |
| en-AE | <https://www.capterra.ae/software/1049638/cisco-cdr-reporting-analytics> |
| en-AU | <https://www.capterra.com.au/software/1049638/cisco-cdr-reporting-analytics> |
| en-CA | <https://www.capterra.ca/software/1049638/cisco-cdr-reporting-analytics> |
| en-GB | <https://www.capterra.co.uk/software/1049638/cisco-cdr-reporting-analytics> |
| en-IE | <https://www.capterra.ie/software/1049638/cisco-cdr-reporting-analytics> |
| en-IL | <https://www.capterra.co.il/software/1049638/cisco-cdr-reporting-analytics> |
| en-IN | <https://www.capterra.in/software/1049638/cisco-cdr-reporting-analytics> |
| en-NZ | <https://www.capterra.co.nz/software/1049638/cisco-cdr-reporting-analytics> |
| en-SG | <https://www.capterra.com.sg/software/1049638/cisco-cdr-reporting-analytics> |
| en-ZA | <https://www.capterra.co.za/software/1049638/cisco-cdr-reporting-analytics> |

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