---
description: Get detailed information about WhatsApp Business API and how it can help you meet your business needs. Learn more about WhatsApp Business API price, benefits, and disadvantages for businesses in Singapore.
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title: WhatsApp Business API Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [WhatsApp Business API](/software/1043737/whatsapp-business-api)

# WhatsApp Business API

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> WhatsApp API that allows businesses to communicate with customers, assign multiple agents, record conversations \& more using WhatsApp.
> 
> Verdict: Rated **4.7/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 20 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: TeleTweet MarketiX

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- 2-Way Messaging
- Automated Responses
- Campaign Planning
- Campaign Scheduling
- Contact Management
- Mass Texting
- Reporting/Analytics
- Scheduled Messaging

## Category

- [SMS Marketing Software](https://www.capterra.com.sg/directory/30842/sms-marketing/software)

## Alternatives

1. [Project Broadcast](https://www.capterra.com.sg/software/1059384/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.capterra.com.sg/software/155430/slicktext-com) — 4.8/5 (268 reviews)
3. [Text Request](https://www.capterra.com.sg/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Clearstream](https://www.capterra.com.sg/software/158103/clearstream) — 4.8/5 (656 reviews)
5. [WAWCD](https://www.capterra.com.sg/software/1064255/wawcd) — 5.0/5 (54 reviews)

## Reviews

### "Meet the needs of organizations" — 5.0/5

> **Elisabete** | *24 March 2023* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Ease and engagement, allow you to quickly respond to messages. In addition, there is an increase in returns from consumers.
> 
> **Cons**: It is not possible to integrate with a CRM system.
> 
> The API has an easy analogy, fast communication. You can send personalized messages, notices and promotions.

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### "Job opportunity App" — 5.0/5

> **Verified Reviewer** | *27 July 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It helps me to market my services to the world because it has an opinion of connection with other business Apps like Facebook. With the help of WhatsApp business I have gotten a lot of projects to do from different clients.
> 
> **Cons**: When I was a newbie it was difficult for me to understand their help informations so I used to figure out by myself on what to do.
> 
> WhatsApp business is great especially for business people and me as a freelancer. I just feel comfortable whenever am using the App.

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### "Opnion on WhatsApp Business API" — 3.0/5

> **Jiandae** | *15 March 2023* | Computer & Network Security | Recommendation rating: 6.0/10
> 
> **Pros**: The ability to call my friend as a community
> 
> **Cons**: Add a feature which will enable an individual to send text or make a call without save a number
> 
> I used Whatsapp Business to send document to my customers but something to improve is allowing more large file sending over whatssap API

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### "what i love about Whatsapp Business API" — 5.0/5

> **Lucy** | *22 September 2023* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: Reaches many people, saves time,  secure , affordable and it is a unique business account
> 
> **Cons**: information protection is not assured  and there is time limit of responding to clients.
> 
> business problems is that you can meet with scammers as there is insecurity and the benefit is that it grows business because my data reaches many people.

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### "Easy setup" — 5.0/5

> **Orotusin** | *11 April 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It is a very fast and cheap way to send informations and communicate. You can communicate with large population at once, information can be reached easily with no stress.
> 
> **Cons**: Sometimes network server can obstruct the use of video or audio call , causing unable information passing.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1043737/whatsapp-business-api)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10005471/WhatsApp-Business-API/> |
| en-AE | <https://www.capterra.ae/software/1043737/whatsapp-business-api> |
| en-AU | <https://www.capterra.com.au/software/1043737/whatsapp-business-api> |
| en-CA | <https://www.capterra.ca/software/1043737/whatsapp-business-api> |
| en-GB | <https://www.capterra.co.uk/software/1043737/whatsapp-business-api> |
| en-IE | <https://www.capterra.ie/software/1043737/whatsapp-business-api> |
| en-IL | <https://www.capterra.co.il/software/1043737/whatsapp-business-api> |
| en-IN | <https://www.capterra.in/software/1043737/whatsapp-business-api> |
| en-NZ | <https://www.capterra.co.nz/software/1043737/whatsapp-business-api> |
| en-SG | <https://www.capterra.com.sg/software/1043737/whatsapp-business-api> |
| en-ZA | <https://www.capterra.co.za/software/1043737/whatsapp-business-api> |

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