---
description: Get detailed information about QuickMetrix and how it can help you meet your business needs. Learn more about QuickMetrix price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: QuickMetrix Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Social Media Management Tools](/directory/30939/social-media-management/software) > [QuickMetrix](/software/1043557/quickmetrix)

# QuickMetrix

Canonical: https://www.capterra.com.sg/software/1043557/quickmetrix

Page: 1 / 2\
Next: [Next page](https://www.capterra.com.sg/software/1043557/quickmetrix?page=2)

> AI-based online reputation management software and an integrated solution for social Listening, ORM, social CRM, and more.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses QuickMetrix?

social listening platform
online reputation management software
orm software 
social media analytic tool 
customer engagement tool 
customer experience management platform
cxm platform

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lighthouse Technologies

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Available Countries**: India

## Features

- Brand Tracking
- Campaign Analytics
- Campaign Management
- Customer Engagement
- Customer Experience Management
- Customizable Reports
- Dashboard
- Engagement Tracking
- Hashtag Tracking
- Keyword Tracking
- Post Scheduling
- Real-Time Notifications
- Reporting/Analytics
- Reputation Management
- Response Management
- Sentiment Analysis
- Social Media Integration
- Social Media Monitoring
- Visual Analytics

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Social Media Management Tools](https://www.capterra.com.sg/directory/30939/social-media-management/software)

## Related Categories

- [Social Media Management Tools](https://www.capterra.com.sg/directory/30939/social-media-management/software)
- [Social Media Analytics Tools](https://www.capterra.com.sg/directory/31655/social-media-analytics-tools/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Social Media Monitoring Software](https://www.capterra.com.sg/directory/31028/social-media-monitoring/software)
- [Social Listening Tools](https://www.capterra.com.sg/directory/33397/social-listening-tools/software)

## Alternatives

1. [Brandwatch](https://www.capterra.com.sg/software/157048/brandwatch) — 4.2/5 (235 reviews)
2. [Agorapulse](https://www.capterra.com.sg/software/123971/agorapulse) — 4.6/5 (713 reviews)
3. [Sprout Social](https://www.capterra.com.sg/software/121447/sprout-social) — 4.4/5 (606 reviews)
4. [Meltwater](https://www.capterra.com.sg/software/123153/meltwater) — 4.0/5 (96 reviews)
5. [Mention](https://www.capterra.com.sg/software/149705/mention) — 4.7/5 (288 reviews)

## Reviews

### "Quickmetrix  social listening tool" — 5.0/5

> **Shivram** | *12 May 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The reports are also very customisable, which allows me to personalize the data to my unique requirements and their customer service is exceptional
> 
> **Cons**: This tool has a plethora of useful functions. They must effectively market this product.
> 
> Overall, I would strongly recommend Quickmetrix to anyone searching for a high-quality social listening tool. It is a good alternative for organizations of all sizes due to its tremendous features, user-friendly interface, and excellent customer support.

-----

### "Service features" — 5.0/5

> **Panthip** | *16 March 2023* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: QuickMetrix helps us to reduce time spending for searching brand's mention on social media and online channel by notifying us real time via e-mail then we can response to customer just in time through QuickMetrix in place. This is also able to prevent crisis and complain because we can take the action right away we have received negative comments. There are more report formats that available for us to analyze customer and also track social media administrative performance. I appreciate the CS team for always supporting.
> 
> **Cons**: Some sort of its feature is only available for crawling and alerts in new topics/subjects that include the relevant keywords in public blogs. However, it would be more beneficial to incorporate crawling in the comments section as well.

-----

### "QuickMetrix is very useful ORM tool as compared with others. Customer support team is very quick." — 4.0/5

> **Saikrupa** | *14 March 2023* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Mentions listening abilityEmail ticketing systemQuick customer support team
> 
> **Cons**: Need more scope for product customization.

-----

### "Great" — 5.0/5

> **Saad** | *14 March 2023* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: The support from the staff was great. Always resolved concerns
> 
> **Cons**: N/A - Everything was great including the staff support
> 
> Very nice

-----

### "Customer Engagement Made Easy\!" — 5.0/5

> **Damodharan** | *14 March 2023* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Here Are a few pros that we have observed with QM:1. Improved Customer Experience2. Better Data Management3. Real-Time Insights
> 
> **Cons**: Frankly speaking I haven't encountered any of the cons.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.com.sg/software/1043557/quickmetrix?page=2)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1043557/quickmetrix)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10005313/QuickMetrix/> |
| en-AE | <https://www.capterra.ae/software/1043557/quickmetrix> |
| en-AU | <https://www.capterra.com.au/software/1043557/quickmetrix> |
| en-CA | <https://www.capterra.ca/software/1043557/quickmetrix> |
| en-GB | <https://www.capterra.co.uk/software/1043557/quickmetrix> |
| en-IE | <https://www.capterra.ie/software/1043557/quickmetrix> |
| en-IL | <https://www.capterra.co.il/software/1043557/quickmetrix> |
| en-IN | <https://www.capterra.in/software/1043557/quickmetrix> |
| en-NZ | <https://www.capterra.co.nz/software/1043557/quickmetrix> |
| en-SG | <https://www.capterra.com.sg/software/1043557/quickmetrix> |
| en-ZA | <https://www.capterra.co.za/software/1043557/quickmetrix> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.sg/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"QuickMetrix","description":"QuickMetrix is a social media listening tool that allows you to monitor and analyze social media conversations about your brand, industry, competitors, and more. It provides real-time insights and analytics, allowing you to track sentiment, engagement, reach, and other metrics across various social media platforms like Facebook, Twitter, Instagram, and LinkedIn.\nQuickMetrix can help you identify trends, understand your audience, measure the effectiveness of your social media campaigns, and make","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2f89692b-fbf4-420f-8db8-fe904e0a1f60.png","url":"https://www.capterra.com.sg/software/1043557/quickmetrix","@id":"https://www.capterra.com.sg/software/1043557/quickmetrix#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":6},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.capterra.com.sg/software/1043557/quickmetrix#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is QuickMetrix?","@type":"Question","acceptedAnswer":{"text":"QuickMetrix is a social media listening tool that allows you to monitor and analyze social media conversations about your brand, industry, competitors, and more. It provides real-time insights and analytics, allowing you to track sentiment, engagement, reach, and other metrics across various social media platforms like Facebook, Twitter, Instagram, and LinkedIn.QuickMetrix can help you identify trends, understand your audience, measure the effectiveness of your social media campaigns, and make","@type":"Answer"}},{"name":"Who Uses QuickMetrix?","@type":"Question","acceptedAnswer":{"text":"social listening platformonline reputation management softwareorm software social media analytic tool customer engagement tool customer experience management platformcxm platform","@type":"Answer"}}]},{"@id":"https://www.capterra.com.sg/software/1043557/quickmetrix#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Social Media Management Tools","position":2,"item":"/directory/30939/social-media-management/software","@type":"ListItem"},{"name":"QuickMetrix","position":3,"item":"/software/1043557/quickmetrix","@type":"ListItem"}]}]}
</script>