---
description: Get detailed information about chatlyn and how it can help you meet your business needs. Learn more about chatlyn price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: chatlyn Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [chatlyn](/software/1041687/chatlyn)

# chatlyn

Canonical: https://www.capterra.com.sg/software/1041687/chatlyn

> Guest communication for luxury hotels: one inbox for WhatsApp, email, webchat and OTAs, plus AI answers and PMS-triggered messages.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses chatlyn?

Luxury and ultra-luxury hospitality: five-star city hotels, private-island resorts and multi-property collections with international guests, ideally on a supported PMS. Not for short-term rentals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Chatlyn

## Commercial Context

- **Starting Price**: €3,000.00
- **Pricing model**: Other
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- CRM
- Interaction Tracking
- Multi-Channel Communication
- Personalization
- Reporting & Statistics
- Template Management
- Third-Party Integrations
- Workflow Management

## Integrations (5 total)

- Apaleo
- Mews
- OPERA Cloud Property Management
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.capterra.com.sg/software/180345/whatsapp) — 4.7/5 (16400 reviews)
2. [Viber](https://www.capterra.com.sg/software/180348/viber) — 4.4/5 (4060 reviews)
3. [Telegram](https://www.capterra.com.sg/software/180347/telegram) — 4.7/5 (6426 reviews)
4. [Text Request](https://www.capterra.com.sg/software/167015/text-request) — 4.6/5 (1193 reviews)
5. [Adit](https://www.capterra.com.sg/software/208534/adit) — 4.7/5 (293 reviews)

## Reviews

### "chatlyn makes Global Customer Communication Easy" — 5.0/5

> **Luís** | *2 October 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: The WhatsApp newsletters are a game-changer. With multi-language support, it’s easy to make sure every customer gets the message in their language. It’s simple to use, and personalization with placeholders, like adding names, makes a big difference in customer satisfaction. The omnichannel inbox also keeps everything in one place, which is super convenient.
> 
> **Cons**: There’s an initial investment of time needed to set up the system properly and get familiar with all the features. It takes some effort at the beginning, but the onboarding team makes it manageable, and once everything is in place, it’s smooth sailing.
> 
> The biggest problem chatlyn solved for us was managing communication with a global customer base. We have over 1600 tours, and keeping everything organized was a headache. chatlyn makes it easy to send personalized messages, automatically translated, which keeps our customers happy and informed. It also saves us time by automating a lot of our work, letting the team focus on improving our services. Overall, it’s been a huge help in boosting customer satisfaction and making our operations run smoother.

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### "Manages all your conversations online, in a way that you can trust and be proud of" — 5.0/5

> **Colm** | *9 August 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Overview of all our conversational online channels. It automatically responds to our clients. It does a great job of answering simple questions onnour behalf.
> 
> **Cons**: Nothing to complain about here. The tech does exactly what it says. The value far outweighs the price. I can't recommend them highly enough.
> 
> Highly professional and quick. eager to please and knowledgeable.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1041687/chatlyn)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10003940/Chatlyn/> |
| en-AE | <https://www.capterra.ae/software/1041687/chatlyn> |
| en-AU | <https://www.capterra.com.au/software/1041687/chatlyn> |
| en-CA | <https://www.capterra.ca/software/1041687/chatlyn> |
| en-GB | <https://www.capterra.co.uk/software/1041687/chatlyn> |
| en-IE | <https://www.capterra.ie/software/1041687/chatlyn> |
| en-IL | <https://www.capterra.co.il/software/1041687/chatlyn> |
| en-IN | <https://www.capterra.in/software/1041687/chatlyn> |
| en-NZ | <https://www.capterra.co.nz/software/1041687/chatlyn> |
| en-SG | <https://www.capterra.com.sg/software/1041687/chatlyn> |
| en-ZA | <https://www.capterra.co.za/software/1041687/chatlyn> |

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