---
description: Get detailed information about Cue and how it can help you meet your business needs. Learn more about Cue price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cue Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Cue](/software/1041661/cue)

# Cue

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> Cue is an AI-powered omnichannel customer communications platform. Manage WhatsApp, web chat, email, and more from one shared inbox.
> 
> Verdict: Rated **5.0/5** by 8 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Cue?

B2C businesses handling high volumes of customer queries. Across industries but best fit for automotive, retail, education, real estate, and travel businesses looking to automate, scale \& centralise.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 8 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cue

## Commercial Context

- **Starting Price**: £159.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: South Africa, United Kingdom

## Features

- AI Copilot
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Automated Routing
- Autoresponders
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Customer Experience Management
- Customer History
- Customer Support
- Customizable Branding
- Email Management
- Lead Qualification
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Proactive Chat
- Query Suggestions
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics

## Integrations (10 total)

- Freshdesk
- Google Sheets
- HubSpot CRM
- Mailchimp
- Microsoft Teams
- Postmark
- Salesforce Desk
- Slack
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)
- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)
- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)

## Alternatives

1. [Chatbase](https://www.capterra.com.sg/software/1053300/chatbase) — 4.3/5 (73 reviews)
2. [ChatGPT](https://www.capterra.com.sg/software/1049484/chatgpt) — 4.4/5 (376 reviews)
3. [Tidio](https://www.capterra.com.sg/software/144040/tidio-chat) — 4.7/5 (590 reviews)
4. [Botsonic](https://www.capterra.com.sg/software/1061327/botsonic) — 4.8/5 (80 reviews)
5. [Wati](https://www.capterra.com.sg/software/204314/wati) — 4.6/5 (204 reviews)

## Reviews

### "Great service & excellent results" — 5.0/5

> **Richard** | *28 November 2023* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: They are extremely customer centric which is hard to find these days. We see cue as a partner to success.
> 
> **Cons**: Nothing really, it was very simple but when there were issues both companies helped solve the issues.
> 
> Really easy to implement and get started. When we ran into road blocks Cue was great and trouble shooting and solving the issues.

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### "Moved from WhatsApp service provider to Cue" — 5.0/5

> **Loreine** | *27 November 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Professionalism
Constant communication and progress updates
Understanding of the SA retail environment
> 
> **Cons**: There are really no least likes that can be mentioned
> 
> Cue is an innovative South African based company that understand the retail environment. Their WhatsApp environment brings excitement to the customer journey
Their turnaround time is above the standard.

-----

### "Perfect Customer Service" — 5.0/5

> **Adam** | *27 February 2023* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use. Troubleshooting and issues are dealt with efficiently.
> 
> **Cons**: Features are still being implemented, so some functionality is missing, but credit to Cue, these are being addressed.

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### "We use Cue for sales and support" — 5.0/5

> **Ryan** | *12 December 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use.  The team offer amazing customer service
> 
> **Cons**: None so far for us if I am honest. The solution has worked well
> 
> CUE has been an invaluable asset to our team. Their swift response to client inquiries is truly commendable, saving us precious time in engaging potential leads. What stands out is their adeptness in vetting clients, ensuring our sales team invests efforts where it matters most—focusing on genuinely interested prospects. CUE's efficiency in filtering out non-qualifying clients has significantly enhanced our productivity and effectiveness. Highly recommended for their dedication to streamlining the sales process\!

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### "Cue CRM in Higher Education" — 5.0/5

> **Adam** | *27 November 2023* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Their product offering is great but their customer service and customisation abilities are what I really like.
> 
> **Cons**: The pricing is linked to global currency
> 
> It’s a partnership that has significantly helped our business.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1041661/cue)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10003929/Cue/> |
| en-AE | <https://www.capterra.ae/software/1041661/cue> |
| en-AU | <https://www.capterra.com.au/software/1041661/cue> |
| en-CA | <https://www.capterra.ca/software/1041661/cue> |
| en-GB | <https://www.capterra.co.uk/software/1041661/cue> |
| en-IE | <https://www.capterra.ie/software/1041661/cue> |
| en-IL | <https://www.capterra.co.il/software/1041661/cue> |
| en-IN | <https://www.capterra.in/software/1041661/cue> |
| en-NZ | <https://www.capterra.co.nz/software/1041661/cue> |
| en-SG | <https://www.capterra.com.sg/software/1041661/cue> |
| en-ZA | <https://www.capterra.co.za/software/1041661/cue> |

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