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Reviews of ChatPulse
Helps Understand the Mood of The Conversation
Comments: We use the tool for sentimental analysis. With the use of the tool we have been able to achieve a good reaction and customize direct customer relation. From a text we are able to tell how the customer feels about our services and products.
What's best with the tool is that it helps you to understand if the message is positive, negative or neutral. It helps to read messages and feedback across all the different channels . Once the text are analysed, you are able to address the negative messages , and understand what you are doing wrong.
Offers the excellent opportunity to understand what customer say about your product.
Why I Like ChatPulse
We use ChatPulse to understand employee emotions and it has been great thanks to it's text Analytics featuresThe software works well with slackUnderstanding it is quite easy and it has helped in ensuring the welfare of our employees
With all its features and how effective it is, I don't have a reason to dislike it
With chatpulse communication is easier
The integration between slack and chatpulse is perfect without fail, when I integrated this application to slack and it began to show me the feelings and emotions it detected I found it super useful because it actually works and detects people's moods through text very well .its price and quality are cheap and very good
It would be nice if it could be integrated with more applications and not just with slack, as it currently comes.
4 months ago
Glad you're enjoying ChatPulse Daniel! We are looking at expanding the product integrations with a number of platforms, Coming soon!
What I like about the tool is the sentimental analysis features. With the feature am able to understand my business more by knowing where or what am doing wrong and doing right. Any text in our wall is analyzed and we are able to tell if its positive, negative or neutral. We are then able to change the conversation to fit into our positive side. It also has a feature of text analysis but for me the sentimental carries the day.
It offers more than I ever imagined. No feature that's annoying.
Enhances Emotional and Effective Text Communication
The tool is easy to use and deploy. It also integrates flawless with other text based communication platform. The tool gives us an upper hand to understand a text message and thus give an appropriate message with no offense.
With ease of integration and deployment, features and functionality are fine.