---
description: Get detailed information about TicketRoot and how it can help you meet your business needs. Learn more about TicketRoot price, benefits, and disadvantages for businesses in Singapore.
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title: TicketRoot Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Event Booking Software](/directory/31009/event-booking/software) > [TicketRoot](/software/1039746/ticketroot)

# TicketRoot

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> Event tech platform for organizers to manage registration, badging, event marketing and enegagment for business events and trade shows.
> 
> Verdict: Rated **4.8/5** by 27 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses TicketRoot?

India, UAE, UK, USA

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 27 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Root ID

## Commercial Context

- **Pricing model**: Usage Based
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Iceland, India, Ireland, South Africa, Spain, United Arab Emirates, United Kingdom, United States

## Features

- Activity Dashboard
- Attendee Management
- Barcode/Ticket Scanning
- Confirmations/Reminders
- Customizable Branding
- Event Management
- Event Scheduling
- Event Ticketing
- Mobile Access
- Networking
- Online Registration
- Payment Processing
- Promotions Management
- QR Codes
- Real-Time Updates
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- Reserved Seating
- Third-Party Integrations
- Visitor Registration
- Website Management

## Integrations (5 total)

- Premagic
- Razorpay
- Stripe
- WhatsApp
- WhatsApp Business API

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Event Booking Software](https://www.capterra.com.sg/directory/31009/event-booking/software)

## Related Categories

- [Event Booking Software](https://www.capterra.com.sg/directory/31009/event-booking/software)
- [Mobile Event Apps](https://www.capterra.com.sg/directory/31716/mobile-event-apps/software)
- [Registration Software](https://www.capterra.com.sg/directory/30111/registration/software)
- [Payment Processing Software](https://www.capterra.com.sg/directory/30232/payment-processing/software)
- [Event Check-In Software](https://www.capterra.com.sg/directory/30950/event-check-in/software)

## Alternatives

1. [Eventbrite](https://www.capterra.com.sg/software/114949/eventbrite) — 4.6/5 (5815 reviews)
2. [Fienta](https://www.capterra.com.sg/software/171132/fienta) — 4.8/5 (194 reviews)
3. [Ticket Tailor](https://www.capterra.com.sg/software/112510/ticket-tailor) — 4.9/5 (596 reviews)
4. [Showpass](https://www.capterra.com.sg/software/153637/showpass) — 4.7/5 (406 reviews)
5. [Purplepass](https://www.capterra.com.sg/software/133885/purplepass-ticketing) — 4.9/5 (304 reviews)

## Reviews

### "Fantastic Experience at Bharat Fintech 2025" — 5.0/5

> **Rajneesh** | *6 February 2025* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: The speed at which they got attendees in, at no point was there more than 2 people in a single isle, and with minimal hardware.
> 
> **Cons**: The web dashboard is not complete, their approach is mobile first.
> 
> Have worked with them now over multiple events, they improve with each event and innovate, their industry collaborations make them a favourite.

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### "Flexible event access control and in-event payments built around our festival" — 5.0/5

> **Kinnari** | *27 July 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: What we liked most was TicketRoot’s flexibility. Our festival had several different attendee journeys, including invite-only access, public registrations, paid registrations, QR check-ins, and on-site badge printing.&#10;Instead of asking us to change the event to fit their software, the TicketRoot team adapted the technology to fit our festival. They helped us create different combinations of registration, payments, access, and check-in flows within one connected setup.&#10;Their team also provided the hardware and on-ground support needed to make these journeys work smoothly at the venue.
> 
> **Cons**: Since the platform allowed us to create several customized attendee journeys, the planning and testing stage required detailed coordination. However, the TicketRoot team was involved throughout and helped us set up and test every flow before the event.
> 
> Our overall experience with TicketRoot was excellent. Their biggest strength was their flexibility and ability to customize the event technology around the way we wanted to run our festival.&#10;&#10;We used TicketRoot as an end-to-end event  ticketing, payment, and attendee management platform for a multi-day, high-footfall brand event. The event included invite-only influencer access, public registrations, paid ticketing, QR code tickets, QR check-ins, attendee verification, personalised voucher printing, food and activity sales, and wristband-based cashless payments at the festival.&#10;&#10;The TicketRoot team configured dynamic ticket tiers, promo codes, unique pricing, and different access rules for each day and audience type. This allowed us to manage invite-only, public, and paid entry through one connected platform while also supporting the wider festival journey.&#10;&#10;The same system was used for registration source tracking, attendee entry, voucher fulfilment, wristband payments, food and activity purchases, live dashboards, transaction reporting, and post-event data. Instead of asking us to adjust the festival to fit a fixed product, TicketRoot worked with our team to build the workflows around the experience we wanted to create.&#10;&#10;What stood out most was their ability to bring ticketing, access control, payments, attendee engagement, and on-ground operations together. TicketRoot worked as a flexible event technology partner, not just a software provider, and helped us deliver a branded and well-managed festival experience across cities.

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### "Excellent Badging and Event App for Attendees" — 5.0/5

> **Kajal** | *6 February 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Fantastic experience as an organiser at Bharat Fintech Summit 2025, highly recommend to work with TicketRoot. The registration and badging was super smooth across two days and users loved the event app as well.
> 
> **Cons**: They could do better using transparent lables, else all was good.
> 
> We used a lot, from online ticketing, to checkins and badging with eco friendly badges and a white label event app as well for attendees.

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### "Bharat Fintech Summit\! Great Product\!" — 5.0/5

> **Akshat** | *6 February 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: The service on ground and the speed and efficiency with which our attendees were checked in was great.
> 
> **Cons**: The lables would be better if they were transparent.
> 
> This is the second year working with TicketRoot after exploring a lot of other tech out there, they are up there with the best and povide excellent value for all stakeholders.

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### "Smooth and Reliable Event Ticketing Experience" — 5.0/5

> **PRABHBIR** | *20 February 2026* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: The biggest advantage of TicketRoot is their excellent support team. They are very responsive, proactive, and available whenever assistance is needed, especially during critical event timelines. The platform is easy to use and manages registrations and ticketing smoothly.
> 
> **Cons**: There are no major drawbacks experienced so far. Any small queries or clarifications were promptly addressed by the support team, ensuring smooth usage throughout the event process.
> 
> Overall, a very positive experience. Along with a reliable platform, the strong customer support gives confidence while managing events, knowing help is always available when needed.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1039746/ticketroot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10002527/TicketRoot/> |
| en-AE | <https://www.capterra.ae/software/1039746/ticketroot> |
| en-AU | <https://www.capterra.com.au/software/1039746/ticketroot> |
| en-CA | <https://www.capterra.ca/software/1039746/ticketroot> |
| en-GB | <https://www.capterra.co.uk/software/1039746/ticketroot> |
| en-IE | <https://www.capterra.ie/software/1039746/ticketroot> |
| en-IL | <https://www.capterra.co.il/software/1039746/ticketroot> |
| en-IN | <https://www.capterra.in/software/1039746/ticketroot> |
| en-NZ | <https://www.capterra.co.nz/software/1039746/ticketroot> |
| en-SG | <https://www.capterra.com.sg/software/1039746/ticketroot> |
| en-ZA | <https://www.capterra.co.za/software/1039746/ticketroot> |

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