---
description: Get detailed information about 24Cevent and how it can help you meet your business needs. Learn more about 24Cevent price, benefits, and disadvantages for businesses in Singapore.
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title: 24Cevent Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [24Cevent](/software/1038693/24cevent)

# 24Cevent

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> When incidents happen, alerts are not enough. 24Cevent ensures fast, acknowledged, and escalated on-call response.
> 
> Verdict: Rated **4.7/5** by 18 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses 24Cevent?

IT and Operations teams with active on-call rotations, SLAs to meet, and critical systems that cannot afford delayed response during incidents.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 18 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: dParadig

## Commercial Context

- **Starting Price**: US$65.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: When critical incidents happen, time is money.

Most teams lose valuable minutes figuring out who should respond, confirming if someone is acting, and coordinating actions across multiple tools. That delay increases downtime, operational risk, and business impact.

24Cevent is priced to solve that exact moment, ensuring incidents reach the right people, actions happen fast, and response is coordinated from a single platform.

For IT and Operations teams, investing in 24Cevent means reducing incident cost, not adding complexity.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: Argentina, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Spain, United States, Uruguay

## Features

- Activity Dashboard
- Alerts/Notifications
- Communications Management
- Data Visualization
- Event Logs
- Incident Management
- Incident Reporting
- Maintenance Scheduling
- Multi-Channel Communication
- On Call Scheduling
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Status Tracking
- Templates
- Two-Way Communication

## Integrations (58 total)

- APM
- AWS Lambda
- Ansible Automation Platform
- AppDynamics
- Aranda
- AzureDesk
- Checkmk
- Confluent Platform
- CrowdStrike
- Datadog
- Dynatrace
- FortiAnalyzer
- Freshdesk
- Google Alerts
- Google Chat

... and 43 more integrations

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Incident Management Software](https://www.capterra.com.sg/directory/31332/incident-management/software)

## Related Categories

- [Incident Management Software](https://www.capterra.com.sg/directory/31332/incident-management/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [Application Performance Management Tools](https://www.capterra.com.sg/directory/30208/application-performance-management-software/software)
- [Team Communication Software](https://www.capterra.com.sg/directory/31033/team-communication/software)
- [IT Software](https://www.capterra.com.sg/directory/10001/it-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.com.sg/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.capterra.com.sg/software/138769/jira-service-management) — 4.5/5 (763 reviews)
3. [Site24x7](https://www.capterra.com.sg/software/168192/site24x7) — 4.7/5 (344 reviews)
4. [ilert](https://www.capterra.com.sg/software/207205/ilert) — 4.7/5 (64 reviews)
5. [Datadog](https://www.capterra.com.sg/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)

## Reviews

### "24Cevent best events and alerts manager" — 5.0/5

> **Pablo** | *19 May 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Extremely useful for aleting events in business critical companies. Easy to manage incidents integrated with our existing custom Checkmk deployment. Outstanding client service and support. Highly recommended to improve your companies monitoring management.
> 
> **Cons**: When you take the event from the web app it could do the call notification as well. Nothing worrying.
> 
> We were able to improve our monitoring, reducing the SLA and rising our efficiency to avoid service impact in our infrastructure or systems.

-----

### "Facilidad y simplicidad de uso" — 4.0/5

> **Nicolás** | *14 June 2023* | Supermarkets | Recommendation rating: 8.0/10
> 
> **Pros**: Lo que más me ha gustado de 24Cent es la facilidad en la gestión de eventos, además de la capacidad de integrar la herramienta con otros servicios como Microsoft Teams, CheckMK, correo, llamados, etc.
> 
> **Cons**: En general estoy conforme con la plataforma para cumplir el objetivo como gestor de eventos. Como punto de mejora se podría implementar un modulo de AutoHealth o Auto resolución de incidencias.
> 
> Se han resuelto problemas en relación a la consolidación de eventos para la operación de los servicios, y se ha mejorado de manera sustancial el registro e historial de los eventos.

-----

### "encuesta Cenco a 24Cevent" — 4.0/5

> **Maryuris** | *30 August 2024* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: que el servicio ofrece escalaciones y funciona, es integrable a otros productos
> 
> **Cons**: Al no conocerlo del todo todo podría resultar poco amigable intuitivamente
> 
> Muy buena, y productiva, en el sentido que es integrable con la asesoría y soporte de su equipo

-----

### "Excelente opción" — 5.0/5

> **Indira** | *18 July 2024* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: La atención que dan a los clientes ha sido excepcional, siempre tienen buena disposición
> 
> **Cons**: Adaptarlo a nuestra forma de trabajo al principio fue algo engorroso, pero con la guía correcta lo logramos sin generar inconvenientes

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### "Encuesta para mejoras continuas" — 5.0/5

> **Vanessa** | *22 August 2024* | Computer Hardware | Recommendation rating: 10.0/10
> 
> **Pros**: Permite análisis de eventos a nivel macro.
> 
> **Cons**: Poco intuitivo para un usuario nuevo.
Falta de turnos inhábiles.
> 
> Herramienta practica a la hora de dar seguimiento a un evento.

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## Links

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