---
description: Get detailed information about Monetate and how it can help you meet your business needs. Learn more about Monetate price, benefits, and disadvantages for businesses in Singapore.
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title: Monetate Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Digital Experience Platforms (DXP)](/directory/32817/digital-experience-platforms-%28dxp%29/software) > [Monetate](/software/1037827/monetate)

# Monetate

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> Monetate is the industry-leading omnichannel testing \& eCommerce personalization software
> 
> Verdict: Rated **4.3/5** by 50 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Monetate?

High growth B2C \& B2B retailers \& brands primarily in apparel, homewares, sporting goods, automotive, food \& beverage, \& health \& beauty industries. Ideal customer is generating $100M+ total revenue.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 50 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Monetate

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- A/B Testing
- API
- Analytics
- Audience Targeting
- Behavior Tracking
- Behavioral Targeting
- CRM
- Content Management
- Data Security
- Email Marketing
- Mobile Access
- Multi-Channel Marketing
- Multivariate Testing
- Order Management
- Promotions Management
- Real-Time Reporting
- Recommendations
- Reporting/Analytics
- Shopping Cart
- Split Testing
- Third-Party Integrations
- Website Management
- Website Personalization

## Integrations (21 total)

- Adobe Analytics
- Adobe Commerce
- Akamai Identity Cloud
- Amplience
- Bazaarvoice
- Contentstack
- Heap
- Hotjar
- Medallia Digital Experience Analytics
- Mixpanel
- MoEngage
- NetSuite
- New Relic
- Oracle Responsys
- PowerReviews

... and 6 more integrations

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Digital Experience Platforms (DXP)](https://www.capterra.com.sg/directory/32817/digital-experience-platforms-%28dxp%29/software)

## Related Categories

- [Digital Experience Platforms (DXP)](https://www.capterra.com.sg/directory/32817/digital-experience-platforms-%28dxp%29/software)
- [AB Testing Tools](https://www.capterra.com.sg/directory/30896/ab-testing/software)
- [eCommerce Software](https://www.capterra.com.sg/directory/3/ecommerce/software)
- [Personalisation Software](https://www.capterra.com.sg/directory/30965/personalization/software)

## Alternatives

1. [Bloomreach](https://www.capterra.com.sg/software/173203/bloomreach) — 4.8/5 (56 reviews)
2. [Kameleoon](https://www.capterra.com.sg/software/148281/kameleoon) — 4.9/5 (8 reviews)
3. [Twik](https://www.capterra.com.sg/software/161200/twik) — 5.0/5 (5 reviews)
4. [Lucky Orange](https://www.capterra.com.sg/software/150695/lucky-orange) — 4.7/5 (260 reviews)
5. [Jahia](https://www.capterra.com.sg/software/196073/jahia) — 4.6/5 (59 reviews)

## Reviews

### "Efficient platform to build your marketing campaign" — 5.0/5

> **Irina** | *11 November 2019* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Monetate allows to efficiently add and track marketing elements to your site's pages thus to see how effective your campaign is. You can create and add custom content to the pages with promo details, specify audience, perform A/B testing, and see how the campaign performs all in the same place.
> 
> **Cons**: Creating proper queries to specify the exact pages where the promos should appear may be a bit challenging.
> 
> I worked with montage while being a web content management specialist at a large retail company. We used it to add promotional banners and product labels reflecting promos, and we also performed A?B testing of our banners. I liked working with the tools especially when being results of the campaign and figuring out what approach to promotion was more effective.

-----

### "Powerful, Flexible Personalization tool" — 5.0/5

> **Michael** | *12 November 2019* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Certona Experience Manager is a powerful End-User Tool that allows me to update strategies, and A/B test regularly and get reporting to optimize the experience and drive conversion.
> 
> **Cons**: Occasionally CEM glitches, gets hung up puts me in blacklist mode a bit too often,  would like to be able to copy individual strategies to separate containers, to same container for modification.  Tagging logic , REc Demand logic was difficult to confirm with other analytics software like Omniture.
> 
> Improve conversion and AOV

-----

### "Excellent features and support, but need to be a very large organization to see ROI" — 2.0/5

> **Verified Reviewer** | *17 January 2018*
> 
> **Pros**: The features to customize messaging and personalize a user's experience are endless. They are fun to use, and you can learn some neat things from them about your audience, how to message to them, and what they tend to respond to (just not neat enough in my opinion). The support is absolutely fantastic. If you're a very large organization, I can see the tool providing value though.
> 
> **Cons**: The features, such as weather triggered ads, messaging to certain customer segments, and the ability to alter appearance of a website based upon the location of the user's IP, are all awesome in theory. However, in order to truly take advantage of the tool, you need to be a very large organization in my opinion to see ROI. You need statistically significant samples to make potentially major changes in strategy. This would be ideal for retail, such as a clothing company or maybe even a travel company. Your website will need to see a ton of traffic. Then, once a change is implemented how long will this perhaps slight upgrade break even or contribute significantly from an economic standpoint? I bring this up due to the high price tag of the platform.  Not a good choice unless a form of company as noted above. Platform is also not easy to use, a large learning curve comes with it.

-----

### "Solid tool for personalization and engagement, with some minor flaws" — 4.0/5

> **Gail** | *5 November 2019* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Personalization engine and algorithm are strong
Team supports frequent testing to ensure that your strategies are working optimally
Account managers are thorough and easy to work with
There is great continuity among account staff - you don't get bounced from one rep to another
Team makes lots of suggestions for improvements and how to best optimize your use of the software
> 
> **Cons**: Some pieces are not as easily customizable as I would like
On some things, support queue can be very long
Building some reports in the portal can be tedious or difficult to get to
> 
> They make it very easy to see where they are driving revenue and engagement, which I appreciate.  Their testing and reporting is thorough and easy to follow.  The account management and customer success teams are helpful and friendly.  They always have a list of new ideas to test so that your strategies don't get stale, rather than just setting something up and then forgetting about it.

-----

### "Simple and Complex at the same time" — 4.0/5

> **Charles** | *3 March 2023* | Wholesale | Recommendation rating: 6.0/10
> 
> **Pros**: Easy to understand and get actions, experiences, targeting set up for production.Their testing features really help fine tune and trying out new ideas to see if they work.
> 
> **Cons**: It would be nice if the users could implement some of the custom attributes from datasets into the actions themselves instead of having to rely on Monetate.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1037827/monetate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/276426/Monetate/> |
| en-AE | <https://www.capterra.ae/software/1037827/monetate> |
| en-AU | <https://www.capterra.com.au/software/1037827/monetate> |
| en-CA | <https://www.capterra.ca/software/1037827/monetate> |
| en-GB | <https://www.capterra.co.uk/software/1037827/monetate> |
| en-IE | <https://www.capterra.ie/software/1037827/monetate> |
| en-IL | <https://www.capterra.co.il/software/1037827/monetate> |
| en-IN | <https://www.capterra.in/software/1037827/monetate> |
| en-NZ | <https://www.capterra.co.nz/software/1037827/monetate> |
| en-SG | <https://www.capterra.com.sg/software/1037827/monetate> |
| en-ZA | <https://www.capterra.co.za/software/1037827/monetate> |
| fr | <https://www.capterra.fr/software/1037827/monetate> |
| fr-BE | <https://fr.capterra.be/software/1037827/monetate> |
| fr-CA | <https://fr.capterra.ca/software/1037827/monetate> |
| fr-LU | <https://www.capterra.lu/software/1037827/monetate> |

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