--- description: Get detailed information about Fathom and how it can help you meet your business needs. Learn more about Fathom price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fathom Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Transcription Software](/directory/31836/transcription/software) > [Fathom](/software/1037530/fathom) # Fathom Canonical: https://www.capterra.com.sg/software/1037530/fathom Page: 1 / 34\ Next: [Next page](https://www.capterra.com.sg/software/1037530/fathom?page=2) > Fathom is the \#1-rated AI meeting partner: bot or bot-free capture, AI summaries, CRM sync, and searchable meeting history. > > Verdict: Rated **5.0/5** by 809 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Fathom? Individuals, and teams of all sizes across sales, customer success, product management, HR, and recruiting. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 809 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Fathom ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: Arabic, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Macedonian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - Annotations - Automatic Transcription - CRM - Call Recording - Call Tracking - Call Transcription - Chatbot - Collaboration Tools - Conversation Intelligence - Data Entry - File Sharing - For Sales Teams/Organizations - Live Chat - Meeting Notes - Multi-Language - Natural Language Processing - Notes Management - Predictive Analytics - Recording - Reminders - Reporting/Analytics - Search/Filter - Sentiment Analysis - Speech Recognition - Task Management - Timecoding - Video Conferencing ## Integrations (51 total) - Asana - Attive - BuildBetter.ai - Calendar Scheduling Software for Teams - ChatGPT - Claude - Claude Code - Composio - Dust - Easebot AI Booking Bot for GoHighLevel - Foalia - GetAccept - Glean - Glean - Glean ... and 36 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Transcription Software](https://www.capterra.com.sg/directory/31836/transcription/software) ## Related Categories - [Transcription Software](https://www.capterra.com.sg/directory/31836/transcription/software) - [AI Meeting Assistants](https://www.capterra.com.sg/directory/34861/ai-meeting-assistants/software) - [Note-Taking Software](https://www.capterra.com.sg/directory/33155/note-taking/software) - [Sales Coaching Software](https://www.capterra.com.sg/directory/31333/sales-coaching/software) - [Conversation Intelligence](https://www.capterra.com.sg/directory/34395/conversation-intelligence/software) ## Alternatives 1. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24219 reviews) 2. [Apollo.io](https://www.capterra.com.sg/software/158696/apollo) — 4.5/5 (398 reviews) 3. [Gong](https://www.capterra.com.sg/software/157969/gong-io) — 4.8/5 (561 reviews) 4. [Modjo](https://www.capterra.com.sg/software/215663/modjo) — 4.7/5 (60 reviews) 5. [Outreach](https://www.capterra.com.sg/software/159318/outreach) — 4.4/5 (311 reviews) ## Reviews ### "Best AI notetaker I've found" — 5.0/5 > **Lee** | *22 May 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Fathom is simple in its use and doesn't hide a lot of its features behind a paywall. They provide more than the other AI notetakers and it was lot easier to set up than the others as well. Whenever I've had a question, their support responds in hours, sometimes minutes, not in days. Couldn't ask for much more than that. > > **Cons**: One thing I wish Fathom did was give the ability to upload audio files to be transcribed. Sometimes getting on a call isn't feasible so having the ability to upload a conversation would save a lot of time in the future. > > Fathom is simple, effective, and doesn’t lock core features behind a paywall. It does exactly what it promises, with fast support and an easy setup. ----- ### "Incredible free plan" — 5.0/5 > **Rachel** | *8 May 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The free plan is super-robust\!\!\! As a small business owner, this is my top priority. Plus, their support for all their customers, even the free plan, is incredible. > > **Cons**: There are some bugs in terms of sharing recordings and granting access. For myself, it's not something I usually care about, but if you're working with a team, be aware that it takes a learning curve. > > I am very, very glad with this software. From all the meeting notetaker softwares that keep popping up, this is by far the one with the most robust free plan. ----- ### "Lost Two Years of Client Data Due to Fathom's Poor Customer Service" — 1.0/5 > **Michael** | *18 December 2024* | Professional Training & Coaching | Recommendation rating: 0.0/10 > > **Pros**: Transcription and AI generated summaries were helpful > > **Cons**: Horrible customer service that resulted in me losing two years of customer data. > > I would strongly advise anyone, particularly startups and solopreneurs, to avoid using Fathom at the risk of losing your intellectual property. I used Fathom for two years and was happy with the services. When I first signed up for an account I used an email address related to a business development organization that I belonged to. Fast forward two years, and I decide to leave the business development network and attempt to change the email associated with my Fathom account. Fathom makes it incredibly difficult to do this. You can't just go into your account settings and change your email, but you need to send a form requesting their assistance. Finding this form was itself a challenge, and only possible after I sent a Help request to them. I made the change request several weeks prior to when the account transfer was needed and I got zero response. I followed up twice including a specific drop dead date by which I needed the change made or I was going to lose access. Still nothing. Three weeks later and after a third attempt to resolve the problem they get back to me. Only at this point do they inform me that their policy prohibits them from making the account transfer without proof of ownership of the old account; however that ship had sailed and I was no longer in a position to do so. Had they responded when I initially made the account transfer request, this would not have been a problem. When I explained the situation and pointed out that their slow response prohibited me from complying with their policy, they basically told me that I would have to accept losing TWO YEARS of client data. All because their own customer service was unable to respond to my account change request. This has caused significant damage to my company, as I no longer have access to transcripts and files for several long-term client relationships. Fathom is taking zero accountability. I feel like they have illegally expropriated my business secrets, but regardless I'm left stuck with no resolution in sight. There are plenty of competitors out there where this would not be a concern. Don't take a chance at losing all of your data due to Fathom's incompetence. ----- ### "Makes meetings way easier to keep up with" — 4.0/5 > **Wren** | *13 July 2026* | Events Services | Recommendation rating: 9.0/10 > > **Pros**: Fathom makes it a lot easier to actually pay attention during meetings instead of trying to listen, talk, and take notes at the same time. The summaries are usually solid, and I like being able to go back and find the part of the conversation I need without rewatching the whole thing. It is also really helpful for keeping track of follow-ups and action items. > > **Cons**: It does not always get everything exactly right, especially if people are talking over each other or using specific names and terms. I still have to look over the notes before I send them to anyone. Sometimes the summary is a little more detailed than I need too. > > Overall, Fathom has saved me a lot of time and made meetings easier to keep up with. I can stay focused on the conversation and still have notes to look back on later. It is not completely hands-off, but it does most of the annoying part for me. ----- ### "A must Have for visio" — 5.0/5 > **Leslie** | *13 March 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Fathom summarizes, prioritizes and makes sense of videoconference meetings. You can even see your speaking time live, which reminds you to let others do the talking. Summaries are precise and well contextualized, starting with a highly relevant objective and summary of the meeting if you don't want to read the whole thing. It's synchronized with hubspot, automatically saving meeting notes and creating tasks. > > **Cons**: Areas for improvement: the tasks are in English, even though I'm a French speaker, and the summaries are in French. The “your questions” section isn't very relevant, with sentences that don't always correspond to what was said, and question assignments that aren't always correct. > > I use it on almost every meeting with my clients, I save time on reports, which are automatically forwarded to my customers. Most of the time, the summary, priorities and tasks are extremely well chosen. I watch my speaking time so I can talk less. ----- Page: 1 / 34\ Next: [Next page](https://www.capterra.com.sg/software/1037530/fathom?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/1037530/fathom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data