--- description: Get detailed information about Fathom and how it can help you meet your business needs. Learn more about Fathom price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fathom Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Fathom](/software/1037530/fathom) # Fathom Canonical: https://www.capterra.com.sg/software/1037530/fathom Page: 1 / 34\ Next: [Next page](https://www.capterra.com.sg/software/1037530/fathom?page=2) > Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again. > > Verdict: Rated **5.0/5** by 807 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Fathom? Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 807 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: FATHOM ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - Automatic Transcription - CRM - Call Transcription - Chatbot - Conversation Intelligence - Data Entry - File Sharing - For Sales Teams/Organizations - Live Chat - Multi-Language - Natural Language Processing - Predictive Analytics - Recording - Reporting/Analytics - Speech Recognition - Timecoding - Video Conferencing ## Integrations (9 total) - Asana - Google Meet - HubSpot CRM - Microsoft Teams - Salesforce Platform - Salesforce Sales Cloud - Slack - Zapier - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software) ## Related Categories - [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software) - [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software) - [Transcription Software](https://www.capterra.com.sg/directory/31836/transcription/software) - [AI Sales Assistant Software](https://www.capterra.com.sg/directory/34135/ai-sales-assistant/software) - [Meeting Software](https://www.capterra.com.sg/directory/30802/meeting/software) ## Alternatives 1. [Zoom Workplace](https://www.capterra.com.sg/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 2. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24046 reviews) 3. [Modjo](https://www.capterra.com.sg/software/215663/modjo) — 4.7/5 (60 reviews) 4. [Outreach](https://www.capterra.com.sg/software/159318/outreach) — 4.4/5 (308 reviews) 5. [Gong.io](https://www.capterra.com.sg/software/157969/gong-io) — 4.8/5 (560 reviews) ## Reviews ### "A must Have for visio" — 5.0/5 > **Leslie** | *13 March 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Fathom summarizes, prioritizes and makes sense of videoconference meetings. You can even see your speaking time live, which reminds you to let others do the talking. Summaries are precise and well contextualized, starting with a highly relevant objective and summary of the meeting if you don't want to read the whole thing. It's synchronized with hubspot, automatically saving meeting notes and creating tasks. > > **Cons**: Areas for improvement: the tasks are in English, even though I'm a French speaker, and the summaries are in French. The “your questions” section isn't very relevant, with sentences that don't always correspond to what was said, and question assignments that aren't always correct. > > I use it on almost every meeting with my clients, I save time on reports, which are automatically forwarded to my customers. Most of the time, the summary, priorities and tasks are extremely well chosen. I watch my speaking time so I can talk less. ----- ### "Fathom-able" — 5.0/5 > **Verified Reviewer** | *29 August 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Call Quality and Feature: Very accurate in capturing relevant information and easy to follow—great communication\! > > **Cons**: There is no app version of this AI Notetaker. An app version would make it easier to record in-person meetings without a PC present > > Overall, I enjoy the sharp accuracy, post session outlined notes, font type, Fathom AI where you can ask question and the AI bot tailors the answer based on the content and it was able to articulate in a readable but detailed style ----- ### "Lost Two Years of Client Data Due to Fathom's Poor Customer Service" — 1.0/5 > **Michael** | *18 December 2024* | Professional Training & Coaching | Recommendation rating: 0.0/10 > > **Pros**: Transcription and AI generated summaries were helpful > > **Cons**: Horrible customer service that resulted in me losing two years of customer data. > > I would strongly advise anyone, particularly startups and solopreneurs, to avoid using Fathom at the risk of losing your intellectual property. I used Fathom for two years and was happy with the services. When I first signed up for an account I used an email address related to a business development organization that I belonged to. Fast forward two years, and I decide to leave the business development network and attempt to change the email associated with my Fathom account. Fathom makes it incredibly difficult to do this. You can't just go into your account settings and change your email, but you need to send a form requesting their assistance. Finding this form was itself a challenge, and only possible after I sent a Help request to them. I made the change request several weeks prior to when the account transfer was needed and I got zero response. I followed up twice including a specific drop dead date by which I needed the change made or I was going to lose access. Still nothing. Three weeks later and after a third attempt to resolve the problem they get back to me. Only at this point do they inform me that their policy prohibits them from making the account transfer without proof of ownership of the old account; however that ship had sailed and I was no longer in a position to do so. Had they responded when I initially made the account transfer request, this would not have been a problem. When I explained the situation and pointed out that their slow response prohibited me from complying with their policy, they basically told me that I would have to accept losing TWO YEARS of client data. All because their own customer service was unable to respond to my account change request. This has caused significant damage to my company, as I no longer have access to transcripts and files for several long-term client relationships. Fathom is taking zero accountability. I feel like they have illegally expropriated my business secrets, but regardless I'm left stuck with no resolution in sight. There are plenty of competitors out there where this would not be a concern. Don't take a chance at losing all of your data due to Fathom's incompetence. ----- ### "Ai notetaker becomes invaluable for video meetings" — 5.0/5 > **Ryan** | *10 December 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: The Fathom notetaker is genuinely awesome. You can use it in any video meeting (Google, Zoom, Teams, etc.), and it's better than the built-in Google Gemini notetaker (as of the time of writing). The ai summary notes are ACCURATE. Like-- impressively accurate. Like-- more accurate than if you had a human taking notes with you. And because it records the meetings, you can click on a sentence from the ai notes and it will replay that section of the call for extra context\! To me, the coolest thing is that it creates "action steps" following a meeting. In addition to insightful meeting summaries that break down each chunk of your conversation/call/talk, it automatically creates a to-do list for you (great for sharing with your counterpart, because you KNOW they aren't taking good notes). > > **Cons**: Sometimes you can't NOT add Fathom to your meetings. That is, sometimes I don't open the Fathom app, or specifically request that it not join a meeting (because I want to save my monthly free credits for other meetings), but it seems to join anyway. If I had a paid plan or infinite credits then I wouldn't have a problem with having it in every meeting; but I'd like to be able to confidently say "don't join this meeting" to save credits for my high-impact meetings. Annoyance I don't know how to solve: I'm an iMac user and make use of the multiple desktops feature, and opening Fathom may switch me to a different "desktop." I never really know where Fathom is going to launch; and though I CAN move the Fathom instance/window around my computer as needed, it'd be nicer if it always just opened in the screen I'M actually in. Nonetheless, none of these minor inconveniences is enough to dissuade me from using Fathom. It's still a 99% benefit to my meetings\! > > Fathom's support has been helpful too\! I've reached out to them on multiple occasions, and have always received a helpful and timely response. ----- ### "A Total Game-Changer for Meetings" — 5.0/5 > **Brad** | *22 May 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Smarter Than Just a Transcript – Fathom doesn’t just record words—it understands them. The summaries and action items feel like they came from someone who was paying close attention, not just an AI tool. •Real-Time Highlighting – The in-meeting widget lets us tag key moments on the fly, which is super helpful when we want to revisit important parts of the conversation later without scrubbing through the whole video. •Video Recording on Google Meet – Unlike our old tool, Fathom gives us full video recordings, not just screenshots. That’s huge for capturing nuance and revisiting tone or facial expressions. •Unlimited Meeting Minutes – No usage limits means we can record every meeting, no matter how long or how many. It’s one less thing to worry about. •Post-Call Follow-Ups Done for You – Automatically generated recaps and next steps save us tons of time and make it easier to keep everyone aligned after meetings. •Searchable + Chat-Friendly – The ability to chat with a transcript to find what someone said or what was decided is next-level helpful. •Effortless Setup with the Web Extension – The browser extension makes launching Fathom during Google Meet calls incredibly easy. One click and we’re ready to go. > > **Cons**: •No Audio Uploads (Yet) – Coming from a tool that allowed us to upload pre-recorded audio for transcription, this was something we had to give up. Fathom is focused on live meetings right now. •No Mobile App for In-Person Meetings – We sometimes record in-person conversations, and the lack of a mobile app means we currently need to find a workaround. That said, we’ve heard this is on their roadmap. •Limited CRM Integration Options – We use Go High Level (GHL), which Fathom doesn’t integrate with at the moment. However, we’ve been invited to the open API beta, so we’re hopeful that’s coming soon. > > Fathom has completely changed how we handle meetings—for the better. From the moment we started our trial, we were impressed by how intuitive and genuinely helpful the platform is. It captures everything we need, organizes it intelligently, and saves us hours in post-meeting follow-ups. While we knew we were giving up a couple features like audio uploads and mobile capture, the benefits far outweighed those limitations. The summaries, action items, and ability to search or chat with past meetings are incredibly valuable. We now use it for every meeting and honestly can’t imagine going back. ----- Page: 1 / 34\ Next: [Next page](https://www.capterra.com.sg/software/1037530/fathom?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/1037530/fathom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data