---
description: Get detailed information about Verizon Conversational IVR and how it can help you meet your business needs. Learn more about Verizon Conversational IVR price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Verizon Conversational IVR Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [Verizon Conversational IVR](/software/1036618/verizon-conversational-ivr)

# Verizon Conversational IVR

Canonical: https://www.capterra.com.sg/software/1036618/verizon-conversational-ivr

> AI-powered IVR solution designed to recognize natural speech from callers, anticipate their needs, and route calls to the right agent.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Verizon
- **Founded**: 2009

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Call Routing
- Computer Telephony Integration
- IVR
- Reporting/Analytics
- Speech Recognition

## Category

- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)

## Related Categories

- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)
- [Speech Recognition Software](https://www.capterra.com.sg/directory/30098/speech-recognition/software)

## Alternatives

1. [VideoExpress](https://www.capterra.com.sg/software/1065335/videoexpress) — 4.7/5 (6126 reviews)
2. [Anyword](https://www.capterra.com.sg/software/1012809/anyword) — 4.8/5 (391 reviews)
3. [USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/software/1017761/usan-contact-suite-for-amazon-connect) — 5.0/5 (3 reviews)
4. [Genesys Cloud CX](https://www.capterra.com.sg/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
5. [Cognigy.AI](https://www.capterra.com.sg/software/176610/cognigy-ai) — 4.8/5 (22 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1036618/verizon-conversational-ivr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/274834/Verizon-Conversational-IVR/> |
| en-AE | <https://www.capterra.ae/software/1036618/verizon-conversational-ivr> |
| en-AU | <https://www.capterra.com.au/software/1036618/verizon-conversational-ivr> |
| en-CA | <https://www.capterra.ca/software/1036618/verizon-conversational-ivr> |
| en-GB | <https://www.capterra.co.uk/software/1036618/verizon-conversational-ivr> |
| en-IE | <https://www.capterra.ie/software/1036618/verizon-conversational-ivr> |
| en-IL | <https://www.capterra.co.il/software/1036618/verizon-conversational-ivr> |
| en-IN | <https://www.capterra.in/software/1036618/verizon-conversational-ivr> |
| en-NZ | <https://www.capterra.co.nz/software/1036618/verizon-conversational-ivr> |
| en-SG | <https://www.capterra.com.sg/software/1036618/verizon-conversational-ivr> |
| en-ZA | <https://www.capterra.co.za/software/1036618/verizon-conversational-ivr> |

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