--- description: Get detailed information about Medicai and how it can help you meet your business needs. Learn more about Medicai price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Medicai Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Medical Imaging Software](/directory/10037/medical-imaging/software) > [Medicai](/software/1034132/medicai) # Medicai Canonical: https://www.capterra.com.sg/software/1034132/medicai Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/1034132/medicai?page=2) > AI-enhanced Cloud PACS and DICOM Viewer with structured reporting and secure case collaboration for radiologists and care teams. > > Verdict: Rated **4.9/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Medicai? Designed for radiologists, imaging centers, hospitals, teleradiology providers, and multi-site care networks needing faster reporting, collaboration, and flexible cloud imaging workflows. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 14 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Medicai - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Our pricing is volume-based, growing as you move more imaging data through our infrastructure. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Romanian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - 3D Imaging - Activity Dashboard - Alerts/Notifications - Archiving & Retention - Billing & Invoicing - Case Management - Collaboration Tools - Comparison View - Confirmations/Reminders - Customizable Reports - DICOM Modality Worklist - Data Import/Export - Data Storage Management - Document Management - EMR/EHR - Electronic Data Capture - HIPAA Compliant - HL7 Support - Image Analysis - Image Library - Medical History Records - Multi-Provider Practice - PACS Integration - Patient Management - Patient Portal - Patient Records Management - Payment Processing - Remote Treatment Planning - Reporting & Statistics - Secure Data Storage - Self Service Portal - Template Management - Third-Party Integrations - Treatment Planning - Video Conferencing - Visualization - Workflow Management ## Integrations (4 total) - MedDream - Microsoft Azure - OsiriX - PACS Project Controlling Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Imaging Software](https://www.capterra.com.sg/directory/10037/medical-imaging/software) ## Related Categories - [Medical Imaging Software](https://www.capterra.com.sg/directory/10037/medical-imaging/software) - [Radiology Software](https://www.capterra.com.sg/directory/30748/radiology/software) - [PACS Software](https://www.capterra.com.sg/directory/31021/pacs/software) - [Telemedicine Software](https://www.capterra.com.sg/directory/30949/telemedicine/software) - [Clinical Trial Management Software](https://www.capterra.com.sg/directory/10035/clinical-trial-management/software) ## Alternatives 1. [Alleva](https://www.capterra.com.sg/software/180899/alleva) — 4.5/5 (282 reviews) 2. [Carepatron](https://www.capterra.com.sg/software/195467/care-patron) — 4.4/5 (858 reviews) 3. [EHRYourWay](https://www.capterra.com.sg/software/118789/ehr-your-way) — 4.9/5 (528 reviews) 4. [ShiftCare](https://www.capterra.com.sg/software/1016141/shiftcare) — 4.6/5 (145 reviews) 5. [BestoSys](https://www.capterra.com.sg/software/144398/bestosys) — 4.8/5 (293 reviews) ## Reviews ### "A modern, GDPR-aligned imaging platform that actually fits European clinical workflows" — 5.0/5 > **Dragos** | *1 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The browser-based DICOM viewer is the standout: studies open quickly, no software to install, and it works equally well on a workstation or a laptop on the move. Per-study access control is exactly the right granularity for shared cases — collaborators see what they need and nothing else. The GDPR posture is serious rather than cosmetic (proper audit trails, granular consent, EU-friendly hosting), which mattered a lot in our evaluation. Onboarding was straightforward, and the integration with existing PACS via their API was much less painful than the equivalent exercise tends to be in this space. > > **Cons**: Some of the structured reporting templates need configuration before they fit a given specialty's workflow well. A few additional viewer keyboard shortcuts for power users would also be a welcome addition. > > I use Medicai primarily for uploading and sharing DICOM studies — mostly CT and MRI — with colleagues and referring clinicians, and the experience has been consistently smooth. Uploads are straightforward regardless of study size, and the recipients can open the images directly in the browser without needing to install a viewer or deal with the usual CD-and-courier routine. The per-study sharing model fits how we actually work: I share exactly the study that's relevant to a given case, with the people who need to see it, and nothing more. Across the studies I've shared so far, I haven't run into upload failures or compatibility issues with the DICOM data, which in this category is genuinely not a given. Overall it has replaced several older, more cumbersome workflows for me and I'd recommend it without hesitation to colleagues handling cross-site imaging. ----- ### "Amazing Software, Amazing Team\!" — 5.0/5 > **Arafat** | *9 June 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We were one of the early adopters of Medicai in 2023, and what has impressed us most is the combination of innovation, usability, and the people behind the platform. As a private healthcare provider based on Harley Street, London, we have seen many healthcare and imaging systems over the years. Most are expensive, overly complicated, and often feel outdated. Medicai immediately felt different. The platform is modern, intuitive, and clearly designed around the real needs of healthcare providers rather than forcing users to adapt to the software. The functionality is incredibly comprehensive. Whether it's imaging management, secure image sharing, collaboration between clinicians, or patient workflow management, everything is integrated into a single platform that simply works. The team behind Medicai deserves special recognition. They are responsive, knowledgeable, passionate, and genuinely committed to helping their customers succeed. It feels like working with a partner rather than a software supplier. > > **Cons**: Honestly, very little. After using the platform for several years, we have struggled to find any meaningful gaps in functionality. Whenever a new requirement arises, there always seems to be a solution already available within the platform. If anything, the only challenge is finding the time to explore everything Medicai offers because there is so much functionality available. That is a good problem to have. Compared to many legacy healthcare systems currently on the market, Medicai feels significantly ahead in both capability and user experience. > > Our experience with Medicai has been exceptional. One of the biggest frustrations in healthcare technology is that many systems command premium prices while delivering an experience that feels outdated and difficult to work with. Medicai breaks that mould completely. The platform feels like it was built for modern healthcare. It is fast, reliable, well-designed, and continually evolving. Since becoming an early adopter in 2023, we have seen consistent improvements and a clear commitment to innovation. Medicai has helped us streamline operations, improve collaboration, and create a better experience for both clinicians and patients. The impact has been felt across our organisation. What stands out most is that the company has managed to combine excellent technology with excellent customer service. That is a rare combination. Having evaluated numerous healthcare software solutions, we can honestly say that very few come close to Medicai. For organisations looking for a modern, forward-thinking healthcare imaging platform, we would recommend it without hesitation. ----- ### "Personal review" — 4.0/5 > **Mircea** | *2 November 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: It s easy to use and search.It is good it keeps older data of the patients for us to search when the comeback. > > **Cons**: It disconnects very easily and doesn’t keep the account logged in for a long time.it should make it easy to change the radiographs of the same patient ----- ### "5 Star for Medicai and \[sensitive content hidden\]" — 5.0/5 > **Demi** | *14 October 2025* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: The convenience is unmatched. The ability to send images to the patient is awesome. It's simple and easy to manage. Great Image Viewing. > > **Cons**: I wish that I could choose the home screen of the website and app. We use "Workspace Drive" instead of "Cases". It would be nice if we opened the app and there were the images that we use inatead of a blank "Cases" page. > > I'd like to use this section as a brag on our experience with setting up MedicAi in our clinics. I was a part of the implementation process with \[sensitive content hidden\]. He has made this new Solution incredibly easy for us to use. He is also very flexible on time and would help us at the last minute, even after hours. I'd say that the product is great but the customer service from \[sensitive content hidden\] is TOP NOTCH. He understood that I was not as technical as the others on the call and worked hand in hand with me. ----- ### "Friendly and secure" — 5.0/5 > **Ion Alexandru** | *11 October 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Easy acces on phone Posibility of modifing contrast. Online acces everywhere > > **Cons**: When the site is broken, but it was only for few hours. It does not have (yet) tools for screening of the diagnostic. > > Great experience ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/1034132/medicai?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/1034132/medicai) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data