---
description: Get detailed information about SOGEDES.X and how it can help you meet your business needs. Learn more about SOGEDES.X price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SOGEDES.X Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [SOGEDES.X](/software/1032935/sogedesx)

# SOGEDES.X

Canonical: https://www.capterra.com.sg/software/1032935/sogedesx

> User-friendly and intuitive cloud-based omnichannel software for call and contact centres for perfect customer experience\!
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses SOGEDES.X?

The cloud-based solution is designed for call and contact centres \& supports any type of customer care that requires professional solutions. For inbound, outbound \& blended services.

## About the vendor

- **Company**: SOGEDES
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Contact SOGEDES for pricing details. Pricing is usage based monthly variable or yearly based with option to add additional users whenever needed.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 57 more

## Features

- Activity Dashboard
- Agent Interface
- Alerts/Escalation
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Callback Scheduling
- Campaign Management
- Chatbot
- Collaboration Tools
- Computer Telephony Integration
- Contact Management
- Dashboard
- Email Management
- IVR
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Multiple Scripts
- Phone Key Input
- Pre-recorded Messages
- Quality Management
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Voice Customization
- Voice Mail
- Workflow Management
- Workforce Management

## Integrations (17 total)

- ALLCapture
- Amazon Lex
- Freshdesk
- Microsoft 365
- Microsoft Teams
- Salesforce Starter
- ServiceNow
- SugarCRM
- Telegram
- Twilio
- Twitter/X
- Viber
- Vtiger CRM
- WhatsApp
- Zendesk Suite

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)

## Related Categories

- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Zoho Desk](https://www.capterra.com.sg/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
3. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Bitrix24](https://www.capterra.com.sg/software/113540/bitrix24) — 4.2/5 (984 reviews)
5. [Genesys Cloud CX](https://www.capterra.com.sg/software/21409/genesys-cloud) — 4.3/5 (262 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1032935/sogedesx)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1032935/sogedesx> |
| de-AT | <https://www.capterra.at/software/1032935/sogedesx> |
| de-CH | <https://www.capterra.ch/software/1032935/sogedesx> |
| en | <https://www.capterra.com/p/267536/SOGEDESX/> |
| en-AE | <https://www.capterra.ae/software/1032935/sogedesx> |
| en-AU | <https://www.capterra.com.au/software/1032935/sogedesx> |
| en-CA | <https://www.capterra.ca/software/1032935/sogedesx> |
| en-GB | <https://www.capterra.co.uk/software/1032935/sogedesx> |
| en-IE | <https://www.capterra.ie/software/1032935/sogedesx> |
| en-IL | <https://www.capterra.co.il/software/1032935/sogedesx> |
| en-IN | <https://www.capterra.in/software/1032935/sogedesx> |
| en-NZ | <https://www.capterra.co.nz/software/1032935/sogedesx> |
| en-SG | <https://www.capterra.com.sg/software/1032935/sogedesx> |
| en-ZA | <https://www.capterra.co.za/software/1032935/sogedesx> |

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