--- description: Get detailed information about Marvin and how it can help you meet your business needs. Learn more about Marvin price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Marvin Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Qualitative Data Analysis Software](/directory/31297/qualitative-data-analysis/software) > [Marvin](/software/1032196/marvin) # Marvin Canonical: https://www.capterra.com.sg/software/1032196/marvin Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/1032196/marvin?page=2) > Marvin is the AI-native customer insights platform that turns scattered customer knowledge into shared understanding the whole company. > > Verdict: Rated **4.8/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Marvin? UX designers, product managers, management consultants, and researchers in various industries. Teams of 2 to 20,000 love us, like Microsoft, Twilio, Morningstar, LinkedIn, and Snapchat. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 13 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Marvin ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Please contact HeyMarvin for pricing details. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Andorra, Australia, Austria, Belgium, Canada, China, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hong Kong SAR China, Iceland, India, Indonesia and 26 more ## Features - Annotations - Collaboration Tools - Dashboard - Data Import/Export - Data Visualization - Feedback Management - Mixed Methods Research - Multi-Channel Data Collection - Multi-Channel Distribution - Reporting & Statistics - Reporting/Analytics - Statistical Analysis - Survey Builder - Text Analysis - Third-Party Integrations - User Research Analysis ## Integrations (20 total) - Asana - Confluence - FigJam - Figma - Gong.io - Google Drive - Google Meet - Intercom - Jira - Microsoft Excel - Microsoft SharePoint - Microsoft Teams - Microsoft Word - Miro - Notion ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Qualitative Data Analysis Software](https://www.capterra.com.sg/directory/31297/qualitative-data-analysis/software) ## Related Categories - [User Experience (UX) Tools](https://www.capterra.com.sg/directory/31036/ux/software) - [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software) - [Market Research Software](https://www.capterra.com.sg/directory/10041/market-research/software) - [Qualitative Data Analysis Software](https://www.capterra.com.sg/directory/31297/qualitative-data-analysis/software) ## Alternatives 1. [Adobe XD](https://www.capterra.com.sg/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 2. [Dovetail](https://www.capterra.com.sg/software/174077/dovetail) — 4.6/5 (97 reviews) 3. [Lyssna](https://www.capterra.com.sg/software/178766/usabilityhub) — 4.6/5 (87 reviews) 4. [Hotjar](https://www.capterra.com.sg/software/163516/hotjar) — 4.6/5 (545 reviews) 5. [Survicate](https://www.capterra.com.sg/software/132914/survicate) — 4.6/5 (99 reviews) ## Reviews ### "Focusing on user needs and their urgency" — 5.0/5 > **Rebecca** | *17 January 2025* | Gambling & Casinos | Recommendation rating: 10.0/10 > > **Pros**: Their strong focus on user needs and the urgency with which they address customer pain points are truly commendable. I'he been working with marvin in different contexts and companies, and they always impress me > > **Cons**: This is a bit challenging to answer because I genuinely enjoy using the tool. However, I feel that having only one way to display results can sometimes limit flexibility. Offering more options for presenting results could improve the overall experience ----- ### "A Powerful Research Repository that Helps a Solo UXR Scale" — 5.0/5 > **Teresa** | *13 August 2026* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: Marvin gives me one centralized place to store, organize, analyze, and revisit research. As a solo UX researcher supporting multiple products and teams, the AI-assisted analysis, transcription, tagging, and powerful search capabilities save me a significant amount of time. I especially value being able to find insights across past studies instead of research getting buried in individual reports. The growing integrations with other tools also make it easier to bring research insights into the places where stakeholders already work. > > **Cons**: One of the biggest challenges has been getting colleagues outside of UX Research, such as Product Management, Marketing, and Sales, to regularly go into Marvin and explore the research repository themselves. This is less about the quality of the repository and more about the natural friction of asking stakeholders to adopt another tool and incorporate it into their existing workflows. However, I’m excited about Marvin’s new MCP capabilities because they have the potential to significantly reduce that barrier by allowing stakeholders to access and leverage research insights through the tools and AI workflows they already use. If that works as expected, this may become much less of a concern over time. > > Overall, my experience with Marvin has been very positive. It has evolved from being a place to house research into an important part of my overall UXR workflow. As the only researcher on my team, I’m constantly balancing research execution, recruitment, research operations, synthesis, and stakeholder communication. Marvin helps reduce some of that manual work while making the research I conduct much easier to find and reuse later. The biggest value for me is that research doesn’t have to end when a study is complete. I can go back to previous interviews and studies, search across them, identify patterns, and bring existing customer evidence into new product conversations. That makes our research repository much more useful as organizational knowledge rather than simply an archive. ----- ### "The best tool for User Research" — 5.0/5 > **Pedro** | *14 May 2024* | Design | Recommendation rating: 10.0/10 > > **Pros**: It's the most complete tool that I've used and I'm always trying new ones. The AI capabilities are amazing and looks like every feature was made to save time from users, without disrespecting the research process at all. > > **Cons**: It can be a huge challenge to approve the cost if the company is in a country which does not have Dollars ($) as the main currency. It can be very expensive. ----- ### "After trying several platforms, Marvin is my research workspace of choice" — 5.0/5 > **Benjamin** | *20 May 2024* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: So many things. The core functionality is straightforward, clean, and focused. Capturing content, transcribing, coding, and sharing is all much cleaner than how our processes once were. The thoughtful implementation of AI is great and I trust the team to keep moving with intention on these implementations. In the end, Marvin is the platform that has helped me genuinely pursue a vision of research built with cumulative effect, clearly traceable chains of evidence, and highly transparent research documentation. It makes it easier to do all the things I learned in my training about the "right way" to do the work. Working with this platform I've gotten to know the team behind it as well (because they're also SUPER responsive) and I am excited to see where they'll bring this platform, because something tells me it will push my own thinking into new frontiers of what is possible. > > **Cons**: If I had my preference, I would make Marvin our primary repository for knowledge management around product development. Marvin is home to everything research and insight, and I wouldn't honestly suggest they should veer out of that lane because they are great specialists in a field poised for revolution with specialist tools. But the major seam in our work is still persistently being able to track those chains of evidence from the presentation or roadmap built on top of the research all the way back to the original recordings, survey questions, and journal entries all stored in Marvin. To REALLY get it right we need to rethink some of our workflows and storytelling to live in this platform a little bit longer (because they have plenty of functionality to do that storytelling that we just aren't making the most use out of.) ----- ### "A great tool that cuts down the time we spend on analysis" — 4.0/5 > **Elwin** | *8 May 2024* | Research | Recommendation rating: 8.0/10 > > **Pros**: Really easy to organise your findings and label up your themes Really great user interface that feels familiar and is easy to grasp > > **Cons**: The transcription can be a bit hit and miss, with punctuation sometimes missing etc. For cross market projects, the translation feature can sometimes be poor Although the AI tools can be useful, they still have quite a long way to go to be super helpful > > As a business we love using Marvin. It gets quite challenging to use Marvin with multiple languages but the team seem very receptive to feedback which is great to see\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/1032196/marvin?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/1032196/marvin) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data