---
description: Get detailed information about Optimy and how it can help you meet your business needs. Learn more about Optimy price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Optimy Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Optimy](/software/1031468/optimy)

# Optimy

Canonical: https://www.capterra.com.sg/software/1031468/optimy

> Optimy is a live chat solution, connecting you to your high intent buying audience on your website.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Optimy?

Optimy supports sales teams.  It is best for selling complex products that need a personalized touch to bring the sale over the line. 

Examples include: Auto, Ecommerce, Consultancy, Software

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Optimy

## Commercial Context

- **Starting Price**: CA$110.00
- **Pricing model**: Per User
- **Pricing Details**: Starting at $110/user. We offer different pricing packages based on the needs of your business. We also offer Digital Concierge where we staff your Live Chat for you and pass hot leads to your sales team.
- **Target Audience**: 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 69 more

## Features

- Autoresponders
- Chat/Messaging
- Customizable Branding
- Mobile Access
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transfers/Routing

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [WhatsApp](https://www.capterra.com.sg/software/180345/whatsapp) — 4.7/5 (16293 reviews)
3. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24036 reviews)
4. [Text Request](https://www.capterra.com.sg/software/167015/text-request) — 4.6/5 (1193 reviews)
5. [LiveChat](https://www.capterra.com.sg/software/62194/livechat) — 4.6/5 (1713 reviews)

## Reviews

### "Glad we switched\!" — 5.0/5

> **Melissa** | *13 July 2022* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Optimy was easy and fast to install. We love that the Optimy agents will reply to leads right away and filter and funnel the hot leads to our agents. It frees up our time and brings us into the conversations that matter most. Optimy sends a text and email notification for a live chat link which ensures we don't miss them\!
> 
> **Cons**: I used the Observe Mode once and it seemed to "break" the chat. I've been hesitant to use it again in fear that I'll disconnect from my lead again. I also wish that we could send and receive attachments like images and files.
> 
> Integrating Optimy has increased our live chats by 3x\! As a busy team that has other priorities, we weren't always able to reply to our chats in a timely fashion, resulting in lost leads. Utilizing the Optimy team to be the first point of contact means all leads are replied to on average within 7 seconds\! This has been a huge upgrade for our user experience. Optimy is incredibly accommodating and dedicated to ensuring everything is to our preference. Installation was easy and fast\! We're so glad we made the switch\!

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1031468/optimy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/253734/Optimy/> |
| en-AE | <https://www.capterra.ae/software/1031468/optimy> |
| en-AU | <https://www.capterra.com.au/software/1031468/optimy> |
| en-CA | <https://www.capterra.ca/software/1031468/optimy> |
| en-GB | <https://www.capterra.co.uk/software/1031468/optimy> |
| en-IE | <https://www.capterra.ie/software/1031468/optimy> |
| en-IL | <https://www.capterra.co.il/software/1031468/optimy> |
| en-IN | <https://www.capterra.in/software/1031468/optimy> |
| en-NZ | <https://www.capterra.co.nz/software/1031468/optimy> |
| en-SG | <https://www.capterra.com.sg/software/1031468/optimy> |
| en-ZA | <https://www.capterra.co.za/software/1031468/optimy> |
| fr | <https://www.capterra.fr/software/1031468/optimy> |
| fr-BE | <https://fr.capterra.be/software/1031468/optimy> |
| fr-CA | <https://fr.capterra.ca/software/1031468/optimy> |
| fr-LU | <https://www.capterra.lu/software/1031468/optimy> |

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