---
description: Get detailed information about Telecommunications Service Management and how it can help you meet your business needs. Learn more about Telecommunications Service Management price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Telecommunications Service Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/30938/artificial-intelligence/software) > [Telecommunications Service Management](/software/1031241/servicenow-telecommunications-service-management)

# Telecommunications Service Management

Canonical: https://www.capterra.com.sg/software/1031241/servicenow-telecommunications-service-management

> Cloud-based telecom service management platform that enables businesses to collect, analyze and automate issue resolution processes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Telecommunications Service Management?

Designed for businesses of all sizes, it is a cloud-based tool that helps leverage AI technology to streamline and automate issue management and resolution processes on a unified platform.

## About the vendor

- **Company**: ServiceNow
- **Location**: Santa Clara, US
- **Founded**: 2012

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Category

- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)

## Alternatives

1. [VideoExpress](https://www.capterra.com.sg/software/1065335/videoexpress) — 4.7/5 (6126 reviews)
2. [Anyword](https://www.capterra.com.sg/software/1012809/anyword) — 4.8/5 (391 reviews)
3. [MarketingBlocks](https://www.capterra.com.sg/software/1037867/marketingblocks) — 4.8/5 (277 reviews)
4. [ChatGPT](https://www.capterra.com.sg/software/1049484/chatgpt) — 4.4/5 (336 reviews)
5. [Vizard](https://www.capterra.com.sg/software/1050295/vizard) — 4.9/5 (429 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1031241/servicenow-telecommunications-service-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/253426/ServiceNow-Telecommunications-Service-Management/> |
| en-AE | <https://www.capterra.ae/software/1031241/servicenow-telecommunications-service-management> |
| en-AU | <https://www.capterra.com.au/software/1031241/servicenow-telecommunications-service-management> |
| en-CA | <https://www.capterra.ca/software/1031241/servicenow-telecommunications-service-management> |
| en-GB | <https://www.capterra.co.uk/software/1031241/servicenow-telecommunications-service-management> |
| en-IE | <https://www.capterra.ie/software/1031241/servicenow-telecommunications-service-management> |
| en-IL | <https://www.capterra.co.il/software/1031241/servicenow-telecommunications-service-management> |
| en-IN | <https://www.capterra.in/software/1031241/servicenow-telecommunications-service-management> |
| en-NZ | <https://www.capterra.co.nz/software/1031241/servicenow-telecommunications-service-management> |
| en-SG | <https://www.capterra.com.sg/software/1031241/servicenow-telecommunications-service-management> |
| en-ZA | <https://www.capterra.co.za/software/1031241/servicenow-telecommunications-service-management> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Telecommunications Service Management","description":"Cloud-based telecom service management platform that enables businesses to collect, analyze and automate issue resolution processes.","url":"https://www.capterra.com.sg/software/1031241/servicenow-telecommunications-service-management","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1031241/servicenow-telecommunications-service-management#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/1031241/servicenow-telecommunications-service-management#faqs","mainEntity":[{"name":"What Is Telecommunications Service Management?","@type":"Question","acceptedAnswer":{"text":"Cloud-based telecom service management platform that enables businesses to collect, analyze and automate issue resolution processes.","@type":"Answer"}},{"name":"Who Uses Telecommunications Service Management?","@type":"Question","acceptedAnswer":{"text":"Designed for businesses of all sizes, it is a cloud-based tool that helps leverage AI technology to streamline and automate issue management and resolution processes on a unified platform.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Artificial Intelligence (AI) Software","position":2,"item":"/directory/30938/artificial-intelligence/software","@type":"ListItem"},{"name":"Telecommunications Service Management","position":3,"item":"/software/1031241/servicenow-telecommunications-service-management","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/software/1031241/servicenow-telecommunications-service-management#breadcrumblist"}]}
</script>
